Jun 2022 – Jan 2024 · 1 yr 7 mos · Bengaluru, Karnataka, India · Hybrid

• 1. Led product development of a no-code SaaS platform Sansadhak AI enabling multilingual chatbots and voice agents for grievances, loan recovery, form filling, surveys, lead qualification, and more, ensuring
• customer-centric product requirements and adoption by high-scale clients, delivering a 32% YoY ARR uplift and scaling to 10M+ DAU.
• 2. Directed a 39-member cross-functional team, driving analytical research, effective communication skills, and agile OKR execution, streamlining delivery through data-driven retros and enhancing sprint planning efficiency by 24% while reducing deployment delays by 18%

Apr 2022 – Nov 2022 · 7 mos · Gurugram, Haryana, India · Hybrid

• (Revolutionizing workspace interior solutions with the potency of AI-driven technology | funded by Lightspeed Ventures)
• Key Contributions:
• ● Transformed product from idea to a $2.1M business volume in under 6 months.
• ● Built a 28-member team in 4 months, actively contributing to sales, marketing, and operations.
• ● Crafted a 3-year product roadmap, vision, and strategy, securing $6M+ funding from Lightspeed VC.
• ● Defined processes helped CSAT>24%, delivery time<19%, procurement delay<29%, conversion>11%
• Key Projects:
• 1. OB Store (B2B eCommerce for office products)
• 2. OB Procurement CRM (AI-based platform optimizing material procurement for office interior projects)
• 3. OB Project Planning (AI-based tool optimizing project cost, time, and material scheduling)
• 4. OB QA App (Execution and quality assurance app for on-ground actions, with defined SOPs and KPIs)

Mar 2022 – Nov 2022 · 8 mos · Palo Alto, California, United States · Hybrid

• (Empowering Lives with Robotics & AI for a Fulfilling Future, Backed by 1500+ Indiegogo Backers & US Investors | ML, Robotics, Computer Vision)
• Focused on Two Key Projects: Kaiser Haus and Aido.
• 1. Kaiser Haus: Automated Homes with IoT Automation
• Strategized product innovations, achieving a 3.6x sales increase for Kaiser Haus. Introduced Sentinel for home surveillance through Market Research, Competitive Analysis, and Technical Product Specifications.
• Documented user stories, specifications, and features into detailed work orders, ensuring clear communication and mandatory requirements. Coordinated project planning and execution with cross-functional teams.
• 2. Aido: AI Service Robot for healthcare and home Surveillance
• Guided AI modules for Aido, focusing on healthcare, elderly care, home surveillance, and kids' care.
• Defined optimal architecture for IoT devices and collaborated with the hardware team.
• Analyzed metrics for product performance optimization. Monitored market trends, updated promotional strategies, and communicated effectively with the team for project updates and deadlines.

May 2018 – Jan 2022 · 3 yrs 8 mos · Gurgram · On-site

• 1. Built and defined product requirements for a low-code/no-code SaaS platform enabling rapid AI app
• development across computer vision, conversational chatbots, and machine learning domains, onboarding 30+ large enterprise clients with a 65% renewal rate.
• 2. Led roadmap, GTM, feature prioritization and product strategy and offered white-label AI solutions to PwC, Tech Mahindra, EY , and others, resulting in automation of 5M+ documents, processing of 3M+
• images, 10M+ interactions, and a 34% uplift in acquisitions.

Apr 2015 – Dec 2021 · 6 yrs 8 mos · Gurugram, Haryana, India · On-site

• 1. Launched multiple customer-centric consumer apps, including Yana, inOne, and FoodBox, aggregating 50+ vendors and achieving 20M+ installs, 16% D30 retention, and 23% stickiness. Leveraged data visualization to present insights on customer needs and user experience.
• 2. Optimised AARRR funnel through hyper-personalisation, referrals, gamification and data-driven decision making, driving consistent 14% MoM growth, 19% LTV uplift and profitability, and 82% organic acquisition.
• 3. Built an in-house ad tech stack integrating Meta Ads, Google Ads, InMobi, and other networks, achieving 90% fill rate, 46% CPI improvement, and data-driven monetisation through continuous workflow optimization and best customer experience.

Mar 2015 – Jul 2015 · 4 mos · Gurugram, Haryana, India · On-site

• Built Financial Services risk and analytics systems for PIMCO Portfolio Managers, leveraging big-data
• pipelines from Barclays and J.P. Morgan to ensure accurate portfolio valuation, robust risk assessment, and adherence to regulations and regulatory compliance within a global capital markets environment.

Jul 2013 – Jun 2014 · 11 mos · Noida, Uttar Pradesh, India

• Built a real-time social media monitoring and sentiment analysis platform ingesting 50+ sources, helping clients such as Mumbai Police and Pepsi Global identify behavioural patterns and public sentiment within minutes and act quickly, strengthening brand reach, visibility, engagement, and overall positioning.

Feb 2012 – Jun 2012 · 4 mos · Greater Delhi Area

• Contributed to a team of 5 people with building and implementing a USB controller for confidential purposes. Learned about cloud-based software and its applications that were getting built for internal usage. Looked over, along with my manager, the user authentication process which prevents forgery within data transfers.