Sep 2022 – Mar 2023 · 6 mos · Bangalore Urban, Karnataka, India

• Leading the payments and financial infrastructure charter for the Global Business

Dec 2020 – Sep 2022 · 1 yr 9 mos

• I was leading the Cross Border Business team. In my role had set up both the export and import business teams and scaled both the flows.
• Worked on optimizing and scaling the cross border cards business as well as setting up non card rails.
• Led the set up of non card rails as well as Import rails and scaled adoption from large overseas businesses. Also led the optimization of enablers like digital FIRS system and drafted the strategy for set up of LRS rails

Mar 2019 – Dec 2020 · 1 yr 9 mos · Bangalore

• PingPong Global Payments is a Unicorn and one of the fastest growing B2B cross-border Fintech in the world. Founded in New York in 2015, it now has over 600K customers globally with a business map covering around 100 countries. PingPong has also featured among the top FinTech companies worldwide in the coveted CB Insights' global FinTech 250 list.
• I was the first employee of the India Business and played key role in setting up the India operations. I am leading Business Development and Partnerships for the India Market. (https://in.pingpongx.com/in/index)
• Leading India Business; set up the India team comprising of Business Development, Marketing, Account Management and Customer Support
• Led creation of strategy for India Market
• Launched the Cross-Border Fintech product for the India Business in collaboration with global product and compliance teams
• Working on brand building initiatives like event launches, social media campaigns and press releases.

Jun 2017 – Apr 2018 · 10 mos

• Handled the In-stock function for Large Appliances categories (viz. Washing Machine, AC, Refrigerator and Microwave Oven) end to end
• Ensured required replication of key SKUs, inventory ramp up and on time replenishment contributing to a successful Diwali (2017) and JAN ART (2018)
• Co-ordinated with multiple teams including Fulfillment Center Management Team, other ISMs of the Heavy and Bulky network, Operations Planning and Trans for day to day management of the in-stock function
• Conducted projects like Trans-shipment of stock across the Heavy and Bulky Network, Packaging Improvement to improve Customer Experience by ensuring better product availability and improved delivery experience
• Managed the project for shifting Microwave Ovens from the Standard network to the H&B network which ensured faster delivery for customers and reduced shipping cost

Aug 2016 – May 2017 · 9 mos

• Handled In-stock function for Electronics, PC and Wireless category
• Worked on managing and optimizing inventory and InStock management strategy, systems, and processes
• Monitored, analyzed and owned key performance indicators such as weeks of cover, in-stock rate, lead time, forecast accuracy and turns
• Worked on the crucial replication project for the category to make sure that the right inventory is placed the closest to customers

Jan 2016 – Jul 2016 · 6 mos

• Managing scalable Program and Product initiatives for enabling Indian sellers getting launched on Amazon.com and other marketplaces.
• Handling Offline and Online marketing initiatives for driving demand, process improvements and tools for enabling success of vendors on the platform

Oct 2013 – Dec 2015 · 2 yrs 2 mos

• Handled key categories in terms of building selection, closing contracts with important sellers and establishing long term partnerships with key seller partners.
• Managed deals and seller promotions, sales and important business health metrics for key categories.
• Played leading role in launch of important categories on India Marketplace.

May 2012 – Sep 2013 · 1 yr 4 mos

• Explored new business opportunities for the company across different segments and identifying the promising segments for business diversification; developing detailed business plan for the selected category and execution.
• Developed a Business Opportunity Funnel Framework considering elements of the business environment like market size, market trends, profitability and competition to identify promising segments for the company to explore.
• Project Management: Worked with team members and larger team of vendors, research agencies, consultants and domain experts to achieve group objectives

Jun 2011 – Apr 2012 · 10 mos

• Worked on a 3 months’ Retail project in the Eyewear division of Titan, Titan Eye+. The project involved Implementation of 7 Key Retail Operations
• 7 months sales stint: Worked in the Titan Watches division for the 7 months Sales Stint.
• Handled all the sales channels in the Meerut and Dehradun territory. Sales Operations include handling the Distribution Channel, Direct Retailer Channel and the exclusive Company Retail Channel called the World of Titan Stores.
• Network Expansion : Co-ordinated opening up of a new Titan retail outlet in Meerut. The store is of a new format called “Titan One”,
• Conducted relevant BTL activities in the territory to encourage sales. Executed the quarterly activation schemes and EOSS (end of season sale) campaign via both the distribution-dealer channel as well as the retail channel.