M

Mrinal Chaturvedi

CEO

Mumbai, Maharashtra, India19 yrs 3 mos experience
Highly Stable

Key Highlights

  • Achieved 10x revenue growth in BFSI sector.
  • Pioneered innovative payment solutions at Razorpay.
  • Strengthened strategic partnerships in fintech industry.
Stackforce AI infers this person is a Fintech leader with expertise in payments and business development.

Contact

Skills

Core Skills

Go-to-market StrategyPayments

Other Skills

Account ManagementAnalytical SkillsAnalyticsB2B salesBankingBusiness AnalysisBusiness ComplianceBusiness DevelopmentBusiness Growth StrategiesBusiness ProfitabilityBusiness RiskBusiness StrategyCRMCommunicationConsultative Selling

About

Transforming Payments Solutions to Drive 10x Growth | Scaling Fintech & Merchant Acquisition Excellence In the rapidly evolving payments industry, businesses face the challenge of staying ahead of the competition while ensuring secure, seamless, and efficient payment experiences for users. This is where my journey began – driven by the need to solve complex problems and create scalable solutions for businesses and customers alike. Throughout my career, I’ve led large-scale transformations in BFSI, payments gateways, and merchant services, helping organizations not only meet but exceed their growth targets. From merchant acquisition and API banking to neo-banking and digital lending, I’ve successfully navigated the complex landscape of payment solutions and delivered impactful results. Solution: By aligning strategic partnerships, building go-to-market strategies for new products, and leading enterprise sales, I’ve been able to craft solutions that address both customer needs and business objectives. At Razorpay, where I currently lead the BFSI Enterprise & Mid Markets business, I’ve pioneered initiatives that have optimized profitability and expanded market share, while driving compliance with banking and payment regulations. Result: My efforts have led to a 10x revenue growth, improved market penetration, and sustained leadership in payments innovations. I’ve built teams that continuously outperform, delivering superior results, while developing and launching products that enhance user experience and scale revenue. Let’s Connect: I’m always looking for new opportunities to collaborate, innovate, and lead transformative projects in payments, fintech, and BFSI. Whether you’re a fellow leader, a visionary, or a partner in innovation, feel free to reach out if you’d like to discuss how we can drive the next wave of financial services transformation.

Experience

Razorpay

Vice President Enterprise Sales

Jun 2022Present · 3 yrs 9 mos · India

  • Vice President - BFSI Enterprise & Mid Markets | Razorpay
  • Situation:
  • Razorpay aimed to scale its BFSI Enterprise & Mid Markets vertical, targeting a 35% market share increase and multi-product adoption in a competitive fintech landscape.
  • Task:
  • Lead revenue growth, launch innovative payment solutions, and manage key enterprise accounts while driving cross-sell initiatives across Razorpay’s product suite. Oversaw a $100M+ P&L and established long-term partnerships with BFSI leaders.
  • Action:
  • Designed and executed go-to-market strategies for 5+ new products, focusing on API banking, payment gateways, and digital lending.
  • Spearheaded strategic partnerships with top BFSI players, increasing enterprise contracts by 50% YoY.
  • Built a robust CXO-level engagement strategy, driving retention and cross-sell opportunities across enterprise accounts.
  • Led cross-functional teams (product, compliance, and operations) to address key client challenges, reducing SLA resolution time by 25%.
  • Developed a compliance-first framework, ensuring 100% adherence to RBI regulations and minimizing risk exposure.
  • Result:
  • Achieved 10x revenue growth, contributing to a 35% market share increase in the BFSI segment within 18 months.
  • Generated $50M+ in annual revenue per new product, with an average 30% increase in monthly transaction volumes across enterprise clients.
  • Optimized profitability by 15%, leveraging strategic resource allocation and cost efficiencies.
  • Enhanced enterprise account retention rates by 40%, setting a benchmark for customer satisfaction in the industry.
B2B salesAccount ManagementGo-to-Market StrategyPayment GatewaysBusiness DevelopmentKey Account Management+40

Paytm

3 roles

Vice President

Promoted

Aug 2020Jun 2022 · 1 yr 10 mos

  • Showcased proficiency in navigating the digital landscape, specializing in Payments (Payouts, Wallet, Payment Gateway, UPI, Lending) and banking, and exhibited a thorough comprehension of industry dynamics. Strengthened strategic relationships within the BFSI sector to drive diverse initiatives for Paytm, actively contributing to business expansion and increased market penetration. Assumed leadership responsibility for steering the unit's Order Book, Revenue, and Profitability, signifying adept leadership and effective management skills.

Associate Vice President

Promoted

Aug 2019Jul 2020 · 11 mos

General Manager

Jul 2018Jul 2019 · 1 yr

Kotak mahindra bank

Associate Vice President - MNC Business - Wholesale Banking

Nov 2010Jul 2018 · 7 yrs 8 mos · Mumbai Area, India

  • Responsibilities:
  • Played a pivotal role in the Multinational Clients (MNC) group at WBG, actively contributing to the expansion and nurturing of relationships with MNCs. Drove utilization, implemented enhancements, and broadened coverage across various banking products to strengthen relationships. Demonstrated a profound understanding of industry trends and client business models. Executed tailored credit and non-credit strategies to acquire new business and deepen existing wallet share, contributing to overall organizational growth.
  • Location Head- Corporate Salary Business (Maharashtra & MP) July’12 – Nov'16
  • Location Head – Corporate Salary Business (ROMG& South Gujarat) Nov’10 – June’12
  • Responsibilities:
  • Full balance sheet and P&L responsibility for Salary Business managed Locations. Set up the business from scratch in Pune, get mandates from big corporate, leverage relationships for cross sell of all products like cards, personal loans, home loans. Generate revenues from Insurance, Investment and Forex.

Standard chartered bank

Cluster Head - Smart Banking ( Corporate Salary)

Sep 2008Dec 2010 · 2 yrs 3 mos · Greater Ahmedabad Area

  • Responsibilities:
  • Managed the SCB Employee banking business for Gujarat & MP. It’s a P&L role, which is multidimensional with CASA acquisition and corporate sales as the backbone. Additionally, revenue lines such as FX, Investments, Insurance, debit acceptance, mortgage and credit cards to name the main ones. Market Share in the target segment of acquiring emerging affluent customer accounts and corporate. Strategic cost management of expenses including ATM's and operations and technology.

Citibank india

Manager- Corporate Acquisitions (Suvidha Corporate Salary)

Nov 2006Sep 2008 · 1 yr 10 mos · Pune/Pimpri-Chinchwad Area

  • Responsibilities:
  • Managing a Team of 5 ASM’s and being responsible for their KRA’s.
  • Responsible for all Merchandising activities for Pune.
  • Looking after Acquisition of Salary and Current accounts of New Emerging corporates.
  • Increasing penetration in Split Mandates and getting more no of accounts with existing customers.
  • Restarting dormant companies and making stock movement happen in them.
  • Providing leads to various departments, since suvidha acts as a key driver for various businesses. (Home Loans, Personal Loans, Credit Cards, Citigold Relationship’s, Insurance, Mutual funds)
  • Responsible for 5 Lakhs of Insurance Revenue per month.

Education

Balaji Institute of Modern Management

MBA — Marketing & IT

Jan 2003Jan 2005

Prestige Institute of Management & Research

bachelor of computer applications — Computer Science

Jan 2000Jan 2003

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