Jun 2014 – Feb 2017 · 2 yrs 8 mos · San Francisco Bay Area

• Lead and managed a high performance multiple teams of 24 Engineers including Managers, Senior and Principal Engineers, located onshore, offshore and nearshore.
• Responsible for leading large and complex platform consolidation and integration projects resulting in high revenue and lowering operational costs.
• Responsible for Security/Authentication, Platform, EDW, BI Reporting, Data Migration and 3rd Party/Partner Integration.
• Actively involved in Architecting, Analyzing, Reviewing and Building test data and coverage for on-going and future projects.
• Worked closely with cross-functional team members such as Product Manager, Development, Business, DevOps to ensure test coverage in order to deliver quality projects.
• Worked in a matrix organization and responsible for delivering high quality products using hybrid software development model (traditional SDLC and Agile [Scrum, Kanban]).
• Responsible for maintaining Dashboards for leadership team to provide real time progress of each project.
• Worked closely with Development and Quality Engineering Managers to improve the processes to enhance efficiency and quality of releases.

Sep 2011 – May 2014 · 2 yrs 8 mos · Bangalore, India

• Client – British Telecom, Bangalore
• Lead Engineering Release effort in Global Services (GS) and Wholesale (WS) Line Of
• Business (LOB) of BT.
• Handled Monthly and Bi-Weekly releases in GS and WS LOBs.
• Lead System Rationalization, Migration and Virtualization efforts across these LOBs.
• Responsible for deliverables from multiple vendors spread across globally (India, UK,
• Malaysia, Singapore).
• Liaised between customer/user and engineering teams by conducting calls on need
• basis to facilitate issues pertaining to Implementation and delivery.
• Responsible for maintaining Management Dashboard and publishing weekly status
• reports for British Telecom’s Senior Management and Customers.
• Client – Camps Labs, Noida
• Lead Engineering Services effort.
• Designed and implemented Configuration Management System (SVN), Bug Tracking
• System (Bugzilla), Web Based Portal (wiki) for both internal and external users.
• Introduced QA/Testing, release processes (release notes) and documentation (User
• Manuals).
• Managed multiple client accounts and provided onsite support for solution
• implementation & training.

Feb 2010 – Sep 2011 · 1 yr 7 mos · Santa Clara, CA

• Designed and implemented VMware ESX infrastructure along with VMware LabManager for creating virtual environments required for product management (demo), product development and QA/Testing.
• Created multiple Microsoft Active Directory, Exchange, SQL Server based topologies for testing Data Domain’s backup and restore server.
• Responsible for Partner Integrations such as Likewise, Microsoft, Symantec to facilitate product integration.
• Worked closely with Microsoft & Symantec engineering teams in US and India to facilitate DDR integration with their beta products.
• Led pilot project for virtualization of DDR appliance.

Feb 2005 – Feb 2010 · 5 yrs · Mountain View, CA

• Worked as hands-on manager, managed a strong coherent team of Automation, QA and IT engineers with global presence (onsite and offshore model).
• Provided onsite support to customers (Fox Entertainment, Avid) during regular Teneros releases and their scheduled and unplanned outages.
• Prepared and delivered a Quality Plan for Teneros HA/DR appliances, NOC and AppChecker releases.
• Conducted release handoff meetings and release note preparation for Customer Support and NOC for each release.
• Worked closely with Product Development and Customer Support to resolve customer issues. Helped QA to reproduce, verify fix and deploy hot fixes to the customers.
• Handled timely release of several quality patches and HA/DR Appliance product initiatives. Also, managed in-house NOC and AppChecker [pre-sales tool] releases.
• Worked closely with cross-functional teams such as Product Development, Product Marketing, Customer Support, NOC to deliver quality product.
• Prepared Test Plan, Test Cases, Test Script, Results (bug reporting) and Analysis for different features of HA/DR Appliance product.
• Created new Test Environments based on Customer Feedback. Provided support to development team in reproducing critical customer issues and release hotfixes.
• Successfully initialed virtualization adoption, implementation and process improvisation with VMWare and Microsoft virtual technologies.
• Managed Test lab/bed setup and automation framework for testing Teneros application continuity appliances. Automation effort contributes up to 30 percent of product testing.
• Managed and maintained UA and QA NOC environment consist of 13 servers including Linux, Solaris and Windows 2K3 machines.

Oct 2004 – Feb 2005 · 4 mos · Bangalore, India

• Handled monthly production releases of DBCS (web application) by running SAT on live system and certifying them.
• Provided 24x7 off-hour support for cohabitation releases of FESCO (desktop applications) and ensured that all the FESCO applications are tested and certified under Point Release and Acceptance Environment in Cohab Test Lab.
• Participated in the development of Testing Strategy and Criteria. Also involved in the development of test readiness criteria for different phases of testing. Tested the application behavior in different environments and with co-existence of other third party applications.
• Provided inputs for the creation of the Test Plan and reviews it. Also, created the Test Case Document as per the requirement.
• Designed, Developed, Executed Automation Scripts (SilkTest) to test DBCS application.

Mar 2003 – Oct 2004 · 1 yr 7 mos · Bangalore, India

• Being the first Sr. QA engineer started QA processes, Test Lab Setup, became part of Hiring Panel and HR advisory board. Revamped the recruitment process and setup a new interview procedure specific to hiring QA Engineers. Built a team of 20 highly professional and technical QA engineers.
• Involved in Pre-Sales activities by presenting Product Demos to addressing onsite deployment issues. Worked closely with Customers, Marketing, Engineering and Customer Support Team for development of customized products.
• Managed a team of 5 QA engineers to deliver 1.0 products ranging from Web Application, Desktop Printer Drivers and Third Party Plug-ins.
• Prepared Test Plan, Test Cases, Test Script, Results (bug reporting) and Analysis for different features of PrintMe and PrintFlow applications.
• Designed, Developed, Executed Automated Scripts in SilkTest to automate the PrintMe 1.x/2.x/3.x driver workflow, PrintMe web interface, PrintFlow application and PrintMe Third Party Plug-in for Adobe Acrobat.
• Tested localized applications and I18N support for the same (Japanese).

Mar 1999 – Feb 2003 · 3 yrs 11 mos · Noida, India

• Joined as Domain Specialist with experience in Print and Publishing Industry and finally took QA/Testing as an area of expertise. Tested v1.0 to established (v11.0) product released ranging from Print/Publishing (InDesign) to Designing (Illustrator, Photoshop). Worked as a member of Core Team in most of projects and tested critical features for Illustrator (v11.0) and InDesign (v2.0).
• Prepared Test Plan, Test Cases, Test Script, Results (bug reporting) and Analysis for different features of InDesign v1.0, v1.5, v2.0 and Illustrator v9.0, v11.0. Tested all the localized versions (German, Japanese, French, Spanish, Dutch) of InDesign, PageMaker, and Illustrator.
• Designed, Developed, Executed Automated Scripts in SilkTest to automate to test Import Graphics and Import Text for InDeisgn.