Ganesh Ananthanarayanan

Chief Operating Officer

Gurgaon, Haryana, India25 yrs 5 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Over 20 years of leadership experience across multiple sectors.
  • Key force in building a fully digital bank.
  • Proven track record in driving market growth and customer experience.
Stackforce AI infers this person is a strategic leader in the Telecom and FMCG sectors with a strong focus on customer experience and business growth.

Contact

Skills

Core Skills

LeadershipBusiness StrategyChannel StrategiesGo To Market StrategiesSales OperationsMarket PlanningSales And MarketingCustomer ExperienceCustomer DevelopmentAccount ManagementSales ManagementCustomer MarketingSupply Chain

Other Skills

AutomationBusiness DevelopmentBusiness PlanningBusiness TransformationCategorizationChannel Account ManagementChannel PartnersChannel SalesChannel Sales DevelopmentCompetitive AnalysisCross-functional Team LeadershipCustomer EngagementCustomer InsightDigital ProductsDistributed Team Management

About

Ganesh Ananthanarayanan is the Chief Operating Officer of Airtel Payments Bank. With over two decades of experience, Ganesh has worked in leadership positions in various sectors, including financial services, telecom and FMCG. He leads the product, engineering, sales, and customer experience teams to build the Bank business with customers. Ganesh has been a key guiding force in building a fully digital bank.

Experience

Airtel payments bank

Chief Operating Officer

Jul 2017Present · 8 yrs 8 mos

LeadershipBusiness StrategyCustomer Experience

Bharti airtel

3 roles

Executive Vice President, Go To Market

Promoted

Jun 2016Jun 2017 · 1 yr

Senior Vice President, Head Go To Market

May 2014Jun 2016 · 2 yrs 1 mo

  • Channel strategies for both General Trade and Modern Trade with the objective of driving the marketing / brand objectives at the point of sale. Key channels include outlets which sell smartphones, Modern Trade, migrant labor, high value elite, rural feeder outlets
  • Driving Automation / building digital products which helps in driving efficiencies in the sales system. Focus was around building intelligent sales calls for salesmen and building a more intelligent decision support system for on-roll sales teams. Have in excess of 30 automation / digitisation projects under various stages of execution
  • Urban and rural “go to market” strategies which would help create the most efficient S&D organisation. Executed the GTM with circles thereby delivering higher growth for Bharti Airtel
Channel StrategiesAutomationDigital ProductsGo To Market Strategies

COO

Feb 2013May 2014 · 1 yr 3 mos

  • Leading the functions of sales and marketing - a team of 80 managers, 450+ on-roll executives and 2500+ off-roll executives for Karnataka state for Bharti Airtel – Karnataka is the largest and most profitable state for Airtel. Accountable for delivering top line, marketing share and bottom line for the state
  • Delivered market beating growths by conceptualising and executing strategies in both B2C channels and B2B channels. Built the retail channel for the circle (company owned retail stores) with the objective of driving superior customer experience and postpaid.
  • Won the Chairman's Award for the best performing business unit in 13-14
Sales and MarketingStrategy ExecutionCustomer Experience

Hindustan unilever ltd

6 roles

General Manager, Modern Trade

Promoted

Nov 2011Jan 2013 · 1 yr 2 mos

  • Leading a large cross-functional team of 50+ managers, 350+ field sales and account executives to deliver business results for Unilever India's €750 million Modern Trade channel - a channel which is amongst the top 3 markets in AAR region
  • Key Responsibilities
  • Leading the Customer and Channel Development agenda for Modern Trade in India to deliver leading market share positions for 10 product categories and 600+ SKUs in the HUL portfolio.
  • Building strategic partnerships and driving collaboration with large national and multi-national retailers including Wal-Mart, Metro AG, Carrefour and Reliance- Leading and coaching a large team across functions of account management, field sales, supply chain, finance and customer marketing
  • Working closely with Unilever’s global teams to integrate and deploy winning channel and shopper strategies
Customer DevelopmentStrategic PartnershipsTeam Leadership

National Key Account Manager, Modern Trade

Promoted

Oct 2009Oct 2011 · 2 yrs

  • Worked in the MT team and led the Account Management function. Built strong engagement levels with customers to drive business results. Worked with regional / global teams on co-creating and executing strategic initiatives with Indian customers. Accountable for the P&L for the channel – top line growth, market share and profitability.
Account ManagementP&L ManagementStrategic Initiatives

Regional Sales and Customer Manager, General Trade, HUL

Aug 2007Sep 2009 · 2 yrs 1 mo

  • Regional Sales Manager for Rs 2000+ Cr (€350 million), Home Care, Personal care, Beverages and Processed Foods business for North India with 8 direct reportees, 250+ dealers, 500+ SKUs and a team of 250+ sales force
Sales ManagementCustomer Engagement

Customer Marketing Manager, Modern Trade

Promoted

Jun 2005Jul 2007 · 2 yrs 1 mo

  • Headed the customer marketing function (across all HUL product categories) for the Modern Trade channel. Accountable for delivery of top line and market share targets through deployment of budgets in store. The role involved bringing together and converting the brand objectives, customer objectives and shopper insights into an activation plan which would deliver business results for the channel.
Customer MarketingMarket Share Delivery

Key Account Manager, Modern Trade

Mar 2002May 2005 · 3 yrs 2 mos

  • Being amongst the first few managers to work in the MT channel (in the industry), the role at that point in time revolved around the following key responsibilities:
  • Using the learning of MT in advanced markets to set up the MT infrastructure in India – first in industry to do so
  • Leading the cross functional team to set up supply chain, finance, customer marketing and IT / reporting systems which helped establish MT ways of working with customers
  • Responsible for driving business for HUL with key customers through conceptualization and execution of Joint Business Plans
Supply ChainJoint Business Plans

Business Leadership Trainee, Sales & Marketing

May 2001Apr 2002 · 11 mos

Tata motors

Graduate Engineering Trainee

Jul 1998Jul 1999 · 1 yr · Jamshedpur Area, India

Education

SP Jain

Post Gradate Diploma in Business Management — Sales & Marketing

Jan 1999Jan 2001

Indian Institute of Technology, Kharagpur

Bachelor of Technology (B.Tech.) — Metallurgical Engineering & Material Sciences

Jan 1994Jan 1998

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