Rafia Zainab

Co-Founder

Bengaluru, Karnataka, India7 yrs 9 mos experience
Highly Stable

Key Highlights

  • Over 6 years of experience in community management.
  • Expertise in driving DEI initiatives through content.
  • Multilingual communicator fostering inclusive dialogue.
Stackforce AI infers this person is a Community Engagement Specialist with a focus on Diversity and Inclusion initiatives.

Contact

Skills

Core Skills

Content MarketingStrategic CommunicationsCommunity ManagementContent StrategyCustomer Relationship Management (crm)CommunicationAccount Management

Other Skills

AllyshipBrandingCaptionsClient Relationship StrengtheningCommunity BuildingCommunity DevelopmentCommunity EngagementContent ManagementContent Management Systems (CMS)CopywritingCreative IdeationCreative WritingCross-Cultural Communication SkillsCultural AwarenessCustomer Service

About

Passionate about fostering inclusive communities and driving meaningful engagement, I bring over 6 years of diverse experience in Business development, Community management, content creation, and strategic communications. As a Content Specialist, I've curated compelling content for diverse audiences, ensuring alignment with organizational values and diversity initiatives. From managing internal newsletters to conceptualizing and hosting DEI-focused podcasts, I've sparked crucial conversations around diversity, equity, and inclusion (DEI). My expertise extends to social media management, where I've leveraged platforms to amplify DEI messages and engage with stakeholders. Additionally, my proficiency in Urdu, Hindi, and English allows me to connect with audiences across linguistic boundaries, contributing to language-specific initiatives and fostering inclusive dialogue. With a keen eye for detail and a knack for storytelling, I've developed and executed successful content strategies, driving engagement and brand awareness. As I continue to grow, I aspire to lead teams towards success, fostering a culture of collaboration and growth.

Experience

Razorpay

Senior Associate, Community Management

Aug 2024Present · 1 yr 7 mos · Bengaluru, Karnataka, India · On-site

Glg

3 roles

Network member

Jun 2024Jul 2024 · 1 mo · Bengaluru, Karnataka, India · Remote

Network member

Jun 2024Jun 2024 · 0 mo · Bengaluru, Karnataka, India · Remote

Network member

Jun 2024Jun 2024 · 0 mo · Bengaluru, Karnataka, India · Remote

Careernet

Content and Community Mannager

Aug 2023Jul 2024 · 11 mos · Bengaluru, Karnataka, India · Hybrid

Creative IdeationCaptionsBrandingMultilingual CommunicationStrategic CommunicationsCopywriting+9

Pratilipi

Community Manager

Aug 2019Jul 2023 · 3 yrs 11 mos · Bengaluru, Karnataka, India

Talent ManagementCreative IdeationCustomer Relationship Management (CRM)Community EngagementBrandingTeamwork+24

Simplilearn.com

2 roles

Inside Sales Manager

Sep 2017Jan 2019 · 1 yr 4 mos

Customer Relationship Management (CRM)TeamworkCommunicationCustomer ServicePublic Relations

Inside Sales Manager

Sep 2017Dec 2018 · 1 yr 3 mos

Customer Relationship Management (CRM)Account ManagementTeamworkCommunicationInternational Business DevelopmentCustomer Service

Byju's (think & learn pvt. ltd.)

Business Development Associate

Jan 2017Aug 2017 · 7 mos · Bengaluru, Karnataka, India

  • Completed my Internship from January 2017-May 2017, and joined as a full time Business Development Associate in June 2017.
Customer Relationship Management (CRM)CommunicationCustomer Service

Education

United College of Engineering and Research, Prayagraj

Bachelor of Technology - BTech — Information Technology

May 2013Jun 2017

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