Rajesh Dalal

CEO

Delhi, India25 yrs 3 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

22+ years in IT infrastructure and operations management.
Proven track record in leading change management initiatives.
Strong leadership and team-building capabilities.

Stackforce AI infers this person is a senior leader in IT infrastructure management within the B2C travel technology sector.

Contact

Skills

Core Skills

Infrastructure ManagementIt Operations ManagementVendor ManagementData Center Management

Other Skills

Amazon Web Services (AWS)Application Lifecycle ManagementApplication SecurityApplication SupportBudget ManagementBusiness Process ImprovementCRMChange ManagementContent ManagementCybersecurityData Center OperationsData PrivacyE-commerceIT ComplianceIT Infrastructure

About

Senior Technology management professional having 22+ years of extensive experience in setting up and managing Data Centre Operations, Infrastructure Planning, Security , Contact Center operations, Client Servicing in IT sector in India & Abroad. Insightful knowledge of Business Process Outsourcing, process re-engineering and rationalization, capacity planning, performance measurement and quality. Extensive experience in leading change management and process improvement initiatives. Possess strong leadership and successful team building capabilities and excellent technical, communication, presentation, and customer service skills. Possess broad competence in strategic management of technical areas with the distinction of launching and driving new IT & business development initiatives, generating profitable business and contributing towards the achievement of organizational objectives during the career span.

Experience

Makemytrip.com

Vice President - IT & Infrastructure

Jun 2006 – Present · 19 yrs 9 mos · Gurgaon, India

Handling IT infrastructure (Servers , Networks, Telecom) across makemytrip offices in India and abroad.

IT InfrastructureData Center OperationsNetwork ManagementTelecommunicationsInfrastructure ManagementIT Operations Management

Travelport

Sr. Manager - Systems

Jan 2002 – Jan 2006 · 4 yrs

Managing the India IT operations for ebookers.com including remote infrastructure management of data centre in London.

IT OperationsRemote Infrastructure ManagementIT Operations ManagementData Center Management

Travelport corp. (ebookers plc.-uk)

Sr. Manager - Technology Support

Jan 2002 – Jan 2006 · 4 yrs

Tecnovate esolutions pvt. ltd

Sr. Manager - Technology

Oct 2001 – Jun 2006 · 4 yrs 8 mos

I was working as Sr. Manager - Technology handling the infrastructure support of 2 locations in India , providing remote/onsite support to Ebookers Plc on data centre / networks and application support.

Infrastructure SupportRemote SupportApplication SupportIT Operations ManagementVendor Management