Dec 2023 – Sep 2024 · 9 mos · Singapore · On-site

• In my current role, I lead B2B Sales (SaaS/PaaS) and Strategic Partnerships at PayU/Wimbo’s Secure Digital Payments division. I oversee sales for SE Asia, ANZ, and HK, while managing partnerships globally. Headquartered in Cupertino, USA, we connect the payment ecosystem across 200+ banks, issuers, acquirers, processors, and card networks (Mastercard, Visa, UnionPay, JCB, Amex), offering end-to-end solutions to enable and secure payment flows. My focus is on targeting legacy and challenger banks, neo banks, large e-commerce merchants, emerging fintech’s (new to card), acquirers, payment gateways, payment service providers, e-commerce companies, local schemes (public sector), and online marketplaces, to sell our issuing, acquiring, payment, and fraud/risk management solutions and help modernize their digital commerce capabilities.

Sep 2023 – Present · 2 yrs 6 mos · Singapore · On-site

Mar 2021 – Dec 2023 · 2 yrs 9 mos · Singapore · On-site

• As the Head of Sales and Partnerships for APAC at Netcetera's Secure Digital Payments division, I spearheaded sales expansion across Asia with the 3D secure portfolio in the Card Not Present (CNP) payments acceptance and fraud management space. This involved winning new logos and managing relationships within the payment ecosystem, including BFSI, banks, issuers, fintech’s, acquirers, payment service providers, payment gateways, global and local merchants, e-commerce marketplaces, and card networks. I achieved 150% growth over two years.
• Additionally, I initiated, negotiated, and executed the development and expansion of strategic partnerships and networks with card schemes, fintech’s, banking infrastructure providers, and global system integrators. I also created go-to-market plans for growth and expansion, securing 7 major partnership contracts over two years.

Jun 2020 – Mar 2021 · 9 mos · Singapore

• Headquartered in Oregon, USA, Vesta pioneered the processing of fully guaranteed credit and debit card-online purchases, achieving unparalleled approval rates and providing a seamless customer experience while eliminating chargebacks and other forms of digital fraud. Responsible for Asia revenue targets, revenue-generating processes, and execution across agreed industry verticals, I played a key role in expanding our leadership position in secure digital payments across financial services, travel and hospitality, e-commerce, telecommunications, payment gateways, and wallets.

Jun 2019 – May 2020 · 11 mos · Singapore · On-site

• In my role as Sr. Vice President at Youtap Mobile Money Asia, I led the sales and strategic partnerships functions, overseeing the Digital Banking and SME platforms business across Asia.
• I collaborated closely with banks, non-banking financial institutions, and insurance companies. Our platform provided a toolset for progressive banks to extend their reach into untapped markets, helping them acquire their 'next million customers'. Additionally, I worked with other consumer-led organizations to help them expand their business models by integrating banking services, such as money transfers, loans, deposits, payments, and insurance, into their offerings and portfolios.

Jul 2017 – May 2019 · 1 yr 10 mos · Singapore

• As Senior VP Business Development, I was heading the Sales, Business Operations, Marketing & Channel functions at MatchMove Pay, one of Asia’s fastest growing fintech companies covering the APAC multi country region, ANZ, India, Middle East & LATAM.
• I also partnered with other large consumer led organizations (e-commerce, telco’s, retail, airlines) helping them expand their business model by adding embedded fintech/card/banking services (money transfers, loans, deposits, payments, insurance, etc) into their offerings/portfolio. “White Space” with
• Government & Semi-Government organizations in digitizing Government to Citizen payments
• & vice versa was also explored.

Nov 2015 – Jul 2017 · 1 yr 8 mos

• I was accountable for the scorecard, revenue, and share dashboard goals for Microsoft's Biz Apps business, managing a $240 million portfolio across the APAC multi-sub area. I ensured the success of the business by establishing the vision, goals, and accountabilities. As part of the rhythm of business, I monitored progress across telemarketing, digital marketing, direct sales, and partner/channel activities.
• In the business planning process, I represented the business solutions division, secured cross-segment commitments to leverage resources, and developed a business plan that aligned area strategy with key partners' business strategies, linking workloads, solutions, and sales plays to market needs. I developed and executed with-and-through partner marketing campaigns to ensure shared commitments were adequately supported with marketing investments.
• Additionally, I aligned with the cross-segment sales rhythm to identify strategic and lighthouse opportunities, led sales pursuits, and catalysed action from segments and partner stakeholders.

Jul 2014 – Oct 2015 · 1 yr 3 mos

• Providing leadership & direction to the Asia MBS Operations team, accountable for the strategy, direction setting and execution of the MBS Operations business imperatives, planning, fiscal year budgeting and cost management. Owner of the partner and field relationships between sales, reseller partners, and Microsoft Operations in Asia, focusing on operational capabilities to support revenue delivery which includes new customer acquisition as well as existing customer retention.

Sep 2011 – Jun 2014 · 2 yrs 9 mos

• Providing leadership and management to the Operations Account Manager team and being accountable for the end to end ownership of the MBS Channel Operations for the Asia region.
• Played a key role in the design & evolution of the OAM role to that of a ‘Trusted Advisor’.
• Owned and provide information to all key stakeholders in the Asia Time Zone and regions and was seen as the owner of all operational metrics.
• Ensured team attainment level of key metrics including, but not limited to, Revenue, Service Level, CPE, WHI, Quality & overall customer centric team performance.
• Worked alongside the Global Program Management, Operational Readiness teams, and Shared Services teams to ensure that all processes, systems and tools are in place within the team to achieve horizontal alignment with the overall MBS strategies & processes.
• Managed the relationship with our vendor partners to ensure on time delivery of agreed service levels.
• Responsible for recruitment within the team, succession planning, mentoring, manpower planning as well as regular performance reviews with all team members.

Jan 2007 – May 2011 · 4 yrs 4 mos · New Zealand

• Selling complex Dynamics ERP and CRM solutions to New Zealand based clients both directly and through VAR partner channels; capturing and qualifying leads, developing sales pipelines and accelerating sales opportunities through to close.
• Engaging with C-Level contacts within Enterprise and Corporate sector companies identifying their business needs and pain points then managing the opportunity through the Microsoft Solutions Sales Process utilizing SPIN sales methodologies.
• Working with key internal and partner contacts to define the best solution possible within a vertical or territory for a client based upon sound technical knowledge and detailed financial analysis including return on investment and total cost of ownership .
• Nominated as existing customer champion to up-sell, cross-sell ERP Solutions into existing accounts, sell additional user licenses and modules whilst ensuring annual renewal licenses were kept above the 90% target level.
• Constructed effective compete strategies to ensure Microsoft solutions were perceived as high value against competing products such as Infor, Epicor, JDE, PeopleSoft, SAP B1, Pronto & Salesforce.
• Developed comprehensive plans to support the generation of sales opportunities and consistency in maintaining a robust sales pipeline for existing and new accounts.
• Taking part in joint planning sessions with Enterprise, Mid-Market, Services & Business and Marketing Organizations.
• Ensuring regular and consistent pipeline reviews occur and ensuring win / loss reviews are conducted.
• Conducting ERP & CRM account discovery and profiling for high probability CTM accounts in target industries with customer segment teams.
• Managing and maintaining a healthy pipeline as indicated by velocity and revenue size of the pipeline vs. the established sales goals.
• Ensuring pipeline information is through and complete in reviews with reseller partner’s sales teams.

Mar 2005 – May 2007 · 2 yrs 2 mos · Auckland, New Zealand

• Provided single point of contact support for key HP business partners reselling the complete portfolio of HP hardware including server and desktop technology.
• Supported reseller sales activities by providing HP sales and marketing collateral, pricing information, technical specifications and sales tools to assist them in reaching their sales objectives.
• Built, monitored and managed sales pipelines to ensure continuous population, forecast accuracy, achievement of quota and movement of near- and – long term opportunities.
• Worked closely with reseller management as well as sales and technical staff to ensure they were comfortable with the complete HP product and service offering.

Nov 2001 – Nov 2004 · 3 yrs · Mumbai Metropolitan Region

Jan 2000 – Jan 2000 · 0 mo · Mumbai, india

Jan 1998 – Jan 2001 · 3 yrs