Jun 2025 – Present · 9 mos

• As part of Airtel Business’s (GCC) vertical, I manage strategic Level 1 global enterprise accounts, including J.P. Morgan, State Street, and other Fortune 500 clients that contribute significantly to Airtel’s enterprise revenue. My role focuses on driving strategic account growth, executive engagement, and digital transformation initiatives for some of Airtel’s most valued customers.
• Key Responsibilities & Achievements:
• >Own and manage high-revenue global accounts, serving as the primary relationship lead for senior stakeholders.
• >Drive end-to-end account strategy — covering connectivity, cloud, cybersecurity, collaboration, IoT, mobility, and Nxtra data center solutions.
• >Lead C-suite and Director-level engagements, ensuring business alignment and long-term strategic partnerships.
• >Collaborate with cross-functional teams (delivery, product, finance, and leadership) to ensure seamless execution across ordering, delivery, assurance, and billing cycles.
• >Spearhead solution positioning & consultative selling to support client transformation goals in network modernization, cloud adoption, and digital collaboration.
• >Achieved consistent YoY revenue retention and growth by strengthening client trust and enabling new business opportunities.
• >Represent Airtel as a trusted partner in discussions with global client leadership across India, APAC, and global hubs.

Jun 2024 – Jun 2025 · 1 yr

• As a Senior Key Account Manager in Airtel’s Enterprise Sales division, I managed high-value L1 accounts including Airbus, CSC Global, and Collins Aerospace—driving growth, building trusted relationships, and delivering tailored digital solutions to match complex enterprise needs.
• Key Achievements:
• Delivered 210% YoY growth in FY 24–25, significantly exceeding revenue targets.
• Recognized with Best KAM Award (South Region) – 3 times for consistent excellence.
• Honored with two 15MN Awards and five 4MN Awards for driving outstanding business impact.
• Core Responsibilities:
• >Developed and executed strategic account plans to maximize revenue growth from assigned L1 accounts.
• >Conducted in-depth customer needs assessments to uncover challenges and propose customized solutions leveraging Airtel’s suite across Cloud, Cybersecurity, Data Centers, and Connectivity.
• >Led the complete sales cycle from initial engagement through negotiations, contract closure, and seamless project implementation.
• >Acted as a trusted advisor to senior stakeholders within client organizations, fostering long-term partnerships.
• >Collaborated closely with cross-functional teams (Technical Solutions Group, Customer Experience, Business Support) and global partners to ensure exceptional service delivery.
• >Monitored market trends and competitor activity to proactively identify new business opportunities.
• >Regularly reviewed account performance metrics to optimize profitability and enhance customer satisfaction.

Feb 2023 – Jun 2024 · 1 yr 4 mos

• In my first role at Airtel Business, I managed Airtel Secure Category accounts, driving enterprise growth and building trusted CXO-level relationships. By combining solution selling with strategic account management, I consistently exceeded business objectives and delivered measurable client value.
• Key Achievements:
• >Strengthened executive engagement with CXOs, CTOs, and COOs, achieving a 25% increase in senior-level interactions.
• >Delivered 15% YoY revenue growth while maintaining an exceptional 95% customer retention rate.
• >Boosted product adoption by 30% through effective solution-selling strategies in emerging markets.
• >Ensured 98% target achievement and 97% client satisfaction by driving seamless collaboration with cross-functional teams (BSG, CE, Networks, Partners, and Vendors).
• >Achieved core business milestones: 20% increase in order bookings, 15% boost in revenues, 10% improvement in collections efficiency, identified 15 new high-value accounts, and reduced churn by 25% with proactive retention strategies.