Dev S.

CEO

Kolkata, West Bengal, India24 yrs 2 mos experience

Key Highlights

  • 19 years of experience in Sales and Marketing.
  • Proven track record in business development and market expansion.
  • Strong leadership and team management skills.
Stackforce AI infers this person is a seasoned professional in Telecom Sales and Marketing with strong leadership capabilities.

Contact

LinkedIn

Skills

Core Skills

Sales ManagementBusiness DevelopmentMarketing StrategyCustomer Relationship Management (crm)

Other Skills

Account ManagementBusiness StrategyCompetitive AnalysisCustomer SatisfactionCustomer ServiceMarket PlanningMarket ResearchMarketingNegotiationNew Business DevelopmentOperations ManagementPerformance ManagementPresentation SkillsProduct ManagementProject Management

About

 A dynamic professional with Cross Functional abilities, verifiable success of around 19 years in field of Sales and Marketing in Telecom i.e. Distribution, Concept Selling, Retail distribution, Direct Marketing, Promotions & Business Development & Direct Sales .  Providing in house training program to team mates to meet set targets.  Maintained growth & consistency on overall sales activities in existing organization.  Developing existing market through proper & prompt service to dealers & developing new market opportunities, to enhance distributor’s base & increase volumes.  Fully conversant with ways of running a cost profit centre successfully.  Maintain relationship to ensure customer satisfaction & repeat business.  A Proactive & result oriented professional with Excellent Management Skills, establishing new markets & generating revenue, profitability & business growth objective for company.  Able Leader & Good Team Worker, Honesty & Integrity, Flexible & Adaptable, Self-Motivated & dedicated, Problem Solving & Analytical Skills, Uncompromising passion of excellence & detail - oriented, Exceptional Relationship Management Skills & Excellent Communicator.  Exceptionally well organized with a track record that demonstrates self-motivation, creativity, initiatives & High Energy to achieve both personal & corporate goals.  Demonstrated abilities expanding market, brand building, generating new business and targeting potential customers.  Hands on experience in exploring and developing new markets, monitoring channel partners, accelerating growth & achieving desired sales goal.My contact no 9830048455 / 9830090198.

Experience

Confidential

General Manager

Sep 2023 – Present · 2 yrs 6 mos · Singapore · Remote

Acce group

National Sales Head

Jul 2020 – Jan 2023 · 2 yrs 6 mos · India

TeamworkPresentation SkillsSales ManagementBusiness Development

Wow! momo

National marketing head

Apr 2019 – Jul 2020 · 1 yr 3 mos · Greater Kolkata Area

Presentation SkillsMarketing Strategy

Reliance jio infocom limited

3 roles

Manager

Oct 2014 – Jul 2018 · 3 yrs 9 mos

  • Worked with Reliance Jio Infocom as Jio centre Head in Kolkata.. /Vodafone, Having more than 20 years of experience in a telecom /Retail & Hospitality / Sales & Distribution / BDM /Customer service. Kindly please review my profile..moreover I am Open to any Industry in a Senior role Thanks and regards Santanu.. M-9830090198
Presentation SkillsSales Management

Branch Manager

Promoted

Oct 2014 – Jul 2017 · 2 yrs 9 mos

  •  Ensuring customer acquisition and sales as per planned targets for fixed business and mobile business and seamlessly executing mobility & Fixed line projects under Jio business
  •  Ensuring adherence to all SOPs, statutory compliances (liaison with Govt. officials) & commercial controls
  •  Providing action plan for customer retention, feedback and resolution mechanisms
  •  Coordinating with the state supply chain and marketing functions to develop the plan for servicing of channel partners i.e. Direct Sales Partners across cities to ensure availability of marketing merchandise, adequate inventory of products and devices, sales kits, and demo devices etc.
  •  Managing customer life-cycle for both fixed and mobile customers
  •  Taking inputs from state functional team for trade promotion, engagement & marketing activities which includes rewards & recognition programs, loyalty programs, in/out shop promotions calendar, and seek state heads approval on the budget allocation
  •  Managing relationships with ITI/Technical/other institutes to ensure steady pipeline of resources
Presentation SkillsCustomer Relationship Management (CRM)

Manager

Oct 2014 – Jul 2017 · 2 yrs 9 mos

  • Greetings of the day. Mam /Sir . I am looking for an opportunity in your esteem Organisation.. worked with Reliance Jio Infocom as Jio centre Head in Kolkata.. /Vodafone .Having more than 20 years of experience in a telecom /Retail & Hospitality./ Sales & Distribution / BDM /Customer service..If possible please Review my profile..moreover I am Open to any Industry Thanks and regards Santanu.. M-9830090198

Vodafone india

Deputy Manager- Channel Sales and Retail

Jun 2004 – Oct 2014 · 10 yrs 4 mos · Kolkata

  •   Led Data business through distributions & retail for circle
  •  Responsible for planning & projecting business & accountable for driving revenue through multi-brand outlets (MBO) driving 2/3G data products, Dongle & expansion of Data Selling Outlets (DSO) including expansion of data market share
  •  Responsible for operation of Vodafone Stores (handle operation of COCO Stores & responsible for day to day operation which includes - ROI, EBITDA, staffing, training, revenue generation & administration)
  •  Drove sales initiatives & achieving desired targets with overall responsibility of return on investment and exploring marketing avenues to build consumer preference and drive volumes
  •  Conducted competitor analysis by keeping abreast of market trends by research & analysis of competitors in specific data products to ensure fitness of products for growth / market share metrics
Presentation SkillsSales Management

Sarovar park plaza group of hotels

Assistant Manager F&B ( F&B Service)

Jul 2003 – Jun 2004 · 11 mos

  • Handled team of 25 staff members & was completely responsible for Budgeting, Business forecast, Food festivals & promotions & staff training & cost
Presentation SkillsSales Management

Itc sonar bangla sheraton & towers

Guest service Coordinator

Feb 2003 – Jun 2003 · 4 mos · Greater Kolkata Area

  •   Worked as a Guest Service Coordinator (G.S.C)
  •  Responsible for Butler operations & In-room Dining service (I.R.D) in Food & Beverage department
  •  Worked as a Team Leader, leading entire team &responsible for Guest Service operation

Hotel hindusthan international

Senior Food & Beverage Executive

Jan 1999 – Jan 2003 · 4 yrs · Kolkata

  •  Worked with renowned Indian Specialty Restaurant "KALASH" and executive club, IMPERIAL LOUNGE
  •  Handled Room Service Operation
  •  Worked in COLONY “as F&B executive” most happening premium club floor of H.H.I
  •  Involved in making budgeting, sale analysis, volume forecasting, staff welfare, training program, & all other activities related to F& B services
  •  Managed around 35 trainee staffs and provided training to operational team

International park royal hotel

Food Beverage Assistant

Feb 1997 – Aug 1999 · 2 yrs 6 mos · New Delhi Area, India

  •  Worked in one of renowned Indian specialty restaurant “DEHLVI"
  •  Specialized in cross functional training
  •  Completed (S.P.H.C) training program, specialized in Training module designed for Hospitality Industry
  •  Worked in coffee shop "BLOOMS", BANQUETS & "LUTYENS CLUB"

Education

American Hotel & Motel Association (AH&MA) U.S.A

Diploma in Business Management

Jan 1994 – Jan 1997

International Institute of Hotel Management (I.I.H.M) Kolkata

Bachelor’s Degree — 3 Years Diploma in Hotel Management

Jan 1994 – Jan 1997

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