Minakshi Khuntia — Product Manager
At Freshworks, my focus lies in steering the product vision for Data and Decisions platform : including Data entities, Freshworks Analytics, Freddy insights and Conversational AI. This platform is instrumental in serving a customer base of 70,000+ B2B accounts (millions of users) across CX & EX. My role involves harnessing Big Data and leading software product management initiatives that significantly impact customer experience and automations. The successful launch of Freddy AI Add-on across various Freshworks product lines epitomizes my commitment to delivering innovative solutions. My team and I have worked collaboratively to conceive and execute a common data platform, no-code Analytics platform, 0-1 launch of Freddy AI add-on enhancing the SaaS applications used by millions. Leveraging my expertise in Big Data and product management, the goal is to continually elevate the standards of data-driven decision-making and predictive analytics in the industry.
Stackforce AI infers this person is a SaaS Product Management expert with a focus on AI and analytics.
Location: Bengaluru, Karnataka, India
Experience: 17 yrs 4 mos
Skills
- Product Strategy
Career Highlights
- Led product vision for Data and Decisions platform.
- Successfully launched Freddy AI Add-on across product lines.
- Drove over $100M in services ARR growth.
Work Experience
Freshworks
Senior Director of Product Management (4 yrs 6 mos)
GE Healthcare
Director of Product Management (11 mos)
Senior Manager of Product Management (3 yrs)
GE
Corporate Audit Staff (2 yrs 1 mo)
Information Technology Leadership Program (2 yrs 2 mos)
Autumn Intern (1 mo)
Plan International
Intern (1 mo)
SPJIMR SP Jain Institute of Management & Research
PGDM Student (2 yrs)
Bank of America , Client for TCS
Developer (2 yrs 1 mo)
Tata Consultancy Services
Assistant System Engineer (2 yrs 8 mos)
Education
PGDM at SPJIMR SP Jain Institute of Management & Research
B.Tech at Institute of technical Education & Research,Bhubaneswar