VIVEK SHARMA

Operations Associate

Noida, Uttar Pradesh, India14 yrs 9 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Over 5 years in business operations and customer relationship management.
  • Proficient in Microsoft Power BI and Salesforce administration.
  • Strong problem-solving and communication skills.
Stackforce AI infers this person is a Business Operations Specialist with a focus on Customer Relationship Management.

Contact

Skills

Core Skills

Operations ManagementProject ManagementCustomer Service ManagementCommunication

Other Skills

Administrative AssistanceAdvertisingAnalytical SkillsBackground ChecksBusiness AnalysisC (Programming Language)CRMClient CoordinationComputer LiteracyCore JavaCustomer Relationship Management (CRM)Customer ServiceCustomer Service OperationsData AnalysisData Entry

About

I have more then 5 years of experience in business operations and customer relationship.

Experience

Tata consultancy services

Operation associate

Oct 2015Present · 10 yrs 5 mos · Noida, Uttar Pradesh, India

Operations ManagementProject CoordinationCustomer Service OperationsProject Management

Cmc ltd

Customer Service Executive

Jun 2013Sep 2015 · 2 yrs 3 mos · Noida, Uttar Pradesh, India

Customer ServiceCommunicationProblem SolvingCustomer Service Management

Wem world education mission

Examination Executive

Jun 2011Jun 2013 · 2 yrs · Noida, Uttar Pradesh, India

Education

Sikkim Manipal University - Distance Education

Master of Science - INFORMATION TECHNOLOGY — Computer & Information Technology

Jan 2009Jan 2011

Chaudhary Charan Singh University

Bachelor of Science - BS — Mathematics and science

Jul 2006Sep 2008

Delhi ITI

Diploma in Computer Operator and Programming assistant — Computer applications and programming languages

Jun 2009Present

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