Shanmuga Priyan Karthikeyan

Technical Program Manager

Bengaluru, Karnataka, India18 yrs 7 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Over 18 years of IT industry experience.
  • Expert in managing large-scale technical programs.
  • Proven track record in Agile transformations.
Stackforce AI infers this person is a SaaS and EdTech program management expert with a strong focus on Agile methodologies.

Contact

LinkedIn

Skills

Core Skills

It Project & Program ManagementProgram Delivery ManagementAgile & Waterfall Methodologies

Other Skills

.NETAgile Project ManagementCMMCisco TechnologiesConsumer Product TestingDigital MarketingEdtechHP Quality CenterHardware DeploymentsJIRALean Six SigmaLinuxPortfolio ManagementProduct ManagementProject Governance

About

Technology leader with 18+ years of IT industry and 10+ years of program management experience in delivering large-scale & complex technical programs across e-comm, EdTech & AdTech domains. Aligned cross-functional, geographically distributed teams & leadership. Built teams, processes & governed org-wide agile transformations. Implemented CMM L3 & L5 for consistently achieved organisational goals

Experience

Swiggy

Program Leader

Feb 2021 – Present · 5 yrs 1 mo · Bengaluru, Karnataka, India · Hybrid

  • End-to-End Tech Program Management of Product Engineering Programs
  • Strategic Planning, Governance and Stakeholder Management for achieving M-Team Goals
IT Project & Program ManagementPortfolio ManagementRelease ManagementAgile & Waterfall MethodologiesProgram Delivery Management

Educational initiatives

Senior Technical Program Manager

Dec 2019 – Jan 2021 · 1 yr 1 mo · Greater Bengaluru Area

  • Spearheaded end-to-end tech program management for the CTO's office, ensuring alignment with organizational goals.
  • Collaborated with stakeholders to enhance business planning and execution, driving effective project control.
  • Developed innovative strategies for product roadmaps and Agile transformation, optimizing release cycles for sustained impact.
IT Project & Program ManagementPortfolio ManagementRelease ManagementLean Six SigmaAgile & Waterfall MethodologiesProgram Delivery Management

Merittrac services

Technical Program Manager

Jul 2016 – Dec 2019 · 3 yrs 5 mos · Greater Bengaluru Area

  • Spearheaded Agile project and program management for multiple SaaS products in the EdTech domain, enhancing team efficiency and throughput
  • Acted as Scrum Master, Agile Coach and Process Consultant for three agile teams, overseeing six EdTech products and mobile applications.
  • Successfully managed stakeholder communications, delivering program updates to the leadership team during reviews.
  • Implemented CMM Level 3 & 5 processes at MeritTrac, aligning with organizational goals for quality improvement.
IT Project & Program ManagementRelease ManagementLean Six SigmaAgile & Waterfall MethodologiesProgram Delivery Management

Mindtree

IT Projects Manager

Jan 2014 – Jul 2016 · 2 yrs 6 mos · Bangalore

  • Led Agile project management and served as Scrum Master for ETL projects in the Digital Marketing domain.
  • Collaborated with cross-functional teams including BA, Dev, QA, DBA, and Operations to ensure successful project releases.
  • Implemented ETL solutions for dimension tables, enhancing data accessibility for billing through user insights.
IT Project & Program ManagementRelease ManagementLean Six SigmaAgile & Waterfall MethodologiesProgram Delivery Management

Appnomic systems

Senior Analyst

May 2013 – Jan 2014 · 8 mos · Bangalore

  • Gathered and analyzed product requirements to develop functional specifications for analytics products in the Banking domain.
  • Expertly set up triage calls and managed escalation handling to ensure timely resolution of issues.
  • Assisted in the development and deployment of hosted solutions at customer premises, enhancing operational efficiency.
Release ManagementAgile & Waterfall Methodologies

Infosys

Technology Analyst

Jul 2007 – Apr 2013 · 5 yrs 9 mos · Bangalore

  • Developed and maintained SaaS applications tailored for enhancing service delivery and CSAT
  • Managed global client escalations incidents by collaborating with client partners for ensuring minimal downtime
  • Collaborated with cross-functional teams using Agile methodologies to streamline software development
Agile & Waterfall Methodologies

Education

T.A.Pai Management Institute, Manipal

Executive Post-graduate Program in Management

Jan 2019 – Jan 2020

Madras Institute of Technology

Bachelor of Technology — Information Technology

Jan 2003 – Jan 2007

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