Swati Verma

Business Development Executive

Jaipur, Rajasthan, India9 yrs 3 mos experience
Most Likely To Switch

Key Highlights

  • Experienced in crafting unforgettable guest experiences
  • Four-time national champion in roller skating
  • Strong background in customer relationship management
Stackforce AI infers this person is a Hospitality and Customer Service professional with a strong background in aviation.

Contact

Skills

Core Skills

Customer Relationship Management (crm)Business DevelopmentCustomer ServiceCivil Aviation

Other Skills

Business Case PreparationClient RelationsCommercial AviationCommunicationCorporate MeetingsCustomer SatisfactionCustomer SupportDaily ReportsEmergency Producers and ResponseHospitality IndustryHotel SalesImage EditingInterpersonal SkillsLead GenerationLeadership

About

Hello! I'm thrilled to connect with fellow adventurers and hospitality enthusiasts! As a curious urban explorer with a passion for travel, I've discovered that life's true magic lies in meaningful connections and the joy of making others happy. My aviation background has given me a unique perspective, and I'm now dedicated to crafting unforgettable experiences for my guests in the hospitality industry. When I'm not weaving dreams for my guests, you can find me getting lost in books, capturing life's beauty through my lens, or feeling the rush of freedom on my roller skates – a sport that has given me four national championships and a sense of fulfillment! I'm always excited to meet like-minded individuals, explore new collaborations, or share stories of my adventures. Let's embark on a journey of discovery together! Reach out, and let's start an unforgettable conversation!

Experience

Rambagh palace

2 roles

Sales Manager

Promoted

May 2025Present · 10 mos · Jaipur, Rajasthan, India

Assistant Sales Manager

May 2024Apr 2025 · 11 mos · Jaipur, Rajasthan, India

Business DevelopmentClient RelationsCustomer Relationship Management (CRM)Customer ServiceLead GenerationNetworking Events+5

Career break

Health and well-being

Nov 2023May 2024 · 6 mos · New Delhi, Delhi, India

  • Taking the time to do things that help me live well and improve both my physical health and mental health
  • Reassessing my values and priorities, and gain a fresh perspective on my life and career
  • Learning new skills, pursuing hobbies and travelling to nurture personal well-being

Pullman-novotel new delhi aerocity

Assistant Sales Manager

Jun 2023Oct 2023 · 4 mos · Delhi, India · On-site

  • Build and promote strong, long-lasting customer relationships by partnering with clients and understanding their needs
  • Conducting daily sales calls and arranging show around for clients
Customer Relationship Management (CRM)CommunicationCustomer ServiceHotel SalesLead GenerationDaily Reports+13

The leela palaces, hotels and resorts

Assistant Manager Sales

Dec 2022Jun 2023 · 6 mos · Jaipur, Rajasthan, India

  • Managing clients and assisting them on best suited options for their needs
  • Arranging client engagement activities to develop strong relationship with wedding planning firms
  • Managing sales process through Sales Force Automation (CRM) and Opera
Customer Relationship Management (CRM)CommunicationCustomer ServiceHotel SalesLead GenerationDaily Reports+13

Hyatt centric sector 17 chandigarh

Sales Executive

Nov 2021Dec 2022 · 1 yr 1 mo · Sector 17, Chandigarh

  • Meeting clients, discovering their needs and requirements and establishing new businesses
  • Managing sales process through Envision and Lanyon
  • Building and maintaining a CRM database
  • Conducting daily sales calls and arranging show around for clients
Customer Relationship Management (CRM)CommunicationCustomer ServiceHotel SalesLead GenerationDaily Reports+13

Teleperformance

Technical Support Specialist

Feb 2021Oct 2021 · 8 mos · Mohali

  • Responsible for speaking to customers to quickly get to the root of their problems, accurately diagnosing and troubleshooting technical issues
CommunicationCustomer ServiceInterpersonal SkillsCustomer SupportProblem Solving

Indigo (interglobe aviation ltd)

Senior Cabin Attendant

Sep 2016Jul 2020 · 3 yrs 10 mos · New Delhi, Delhi, India

  • • Managing the safety and comfort of the passengers throughout the flight, whilst providing outstanding customer service
Service of ProcessCommunicationCustomer ServiceDaily ReportsPassenger Crew and Flight SafetyPlane Evacuation Protocols+10

Big fm

Internship

Oct 2015Jan 2016 · 3 mos · Chandigarh

  • Worked as an assistant show producer to Radio Jockeys
  • Collated and prepared show content, on-ground broadcasting, and interview recordings and editing using sound forge
Sound Forge

Doordarshan kendra

Intern

Jul 2015Jul 2015 · 0 mo

  • Collated news and translation of news
  • Provided assistance to the Director of Photography on on-ground shoots
  • Worked as an assistant Director in Punjabi films and short movies

94.3 my fm

Internship

Jan 2014May 2014 · 4 mos · Chandigarh

  • Worked as an Assistant Show Producer to Radio Jockeys
  • Collated and drafted show content, on-ground broadcasting, and interview recordings and editing using sound forge
  • Updated Social Media account & pages about what’s new on show
  • Inserted shows on RCS
Sound Forge

Education

Kurukshetra University

Master of Arts - MA — Mass Communication/Media Studies

Jan 2015Jan 2016

GOSWAMI GANESH DUTTA SANATAN DHARAM COLLEGE, KHERI GURNA, RAJPURA

Post graduation Diploma — Mass Communication/Media Studies

Jan 2014Jan 2015

ITFT College Chandigarh

Bachelor's degree — Mass Communication/Media Studies

Jan 2011Jan 2014

Sadhu Vaswani International School For Girls

High school — Commerce

Jan 1998Jan 2011

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