Swati Verma

Business Development Executive

Jaipur, Rajasthan, India9 yrs 3 mos experience

Most Likely To Switch

Key Highlights

Experienced in crafting unforgettable guest experiences
Four-time national champion in roller skating
Strong background in customer relationship management

Stackforce AI infers this person is a Hospitality and Customer Service professional with a strong background in aviation.

Contact

Skills

Core Skills

Customer Relationship Management (crm)Business DevelopmentCustomer ServiceCivil Aviation

Other Skills

Business Case PreparationClient RelationsCommercial AviationCommunicationCorporate MeetingsCustomer SatisfactionCustomer SupportDaily ReportsEmergency Producers and ResponseHospitality IndustryHotel SalesImage EditingInterpersonal SkillsLead GenerationLeadership

About

Hello! I'm thrilled to connect with fellow adventurers and hospitality enthusiasts! As a curious urban explorer with a passion for travel, I've discovered that life's true magic lies in meaningful connections and the joy of making others happy. My aviation background has given me a unique perspective, and I'm now dedicated to crafting unforgettable experiences for my guests in the hospitality industry. When I'm not weaving dreams for my guests, you can find me getting lost in books, capturing life's beauty through my lens, or feeling the rush of freedom on my roller skates – a sport that has given me four national championships and a sense of fulfillment! I'm always excited to meet like-minded individuals, explore new collaborations, or share stories of my adventures. Let's embark on a journey of discovery together! Reach out, and let's start an unforgettable conversation!

Experience

Rambagh palace

2 roles

Sales Manager

Promoted

May 2025 – Present · 10 mos · Jaipur, Rajasthan, India

Assistant Sales Manager

May 2024 – Apr 2025 · 11 mos · Jaipur, Rajasthan, India

Business DevelopmentClient RelationsCustomer Relationship Management (CRM)Customer ServiceLead GenerationNetworking Events+5

Career break

Health and well-being

Nov 2023 – May 2024 · 6 mos · New Delhi, Delhi, India

Taking the time to do things that help me live well and improve both my physical health and mental health
Reassessing my values and priorities, and gain a fresh perspective on my life and career
Learning new skills, pursuing hobbies and travelling to nurture personal well-being

Pullman-novotel new delhi aerocity

Assistant Sales Manager

Jun 2023 – Oct 2023 · 4 mos · Delhi, India · On-site

Build and promote strong, long-lasting customer relationships by partnering with clients and understanding their needs
Conducting daily sales calls and arranging show around for clients

Customer Relationship Management (CRM)CommunicationCustomer ServiceHotel SalesLead GenerationDaily Reports+13

The leela palaces, hotels and resorts

Assistant Manager Sales

Dec 2022 – Jun 2023 · 6 mos · Jaipur, Rajasthan, India

Managing clients and assisting them on best suited options for their needs
Arranging client engagement activities to develop strong relationship with wedding planning firms
Managing sales process through Sales Force Automation (CRM) and Opera

Customer Relationship Management (CRM)CommunicationCustomer ServiceHotel SalesLead GenerationDaily Reports+13

Hyatt centric sector 17 chandigarh

Sales Executive

Nov 2021 – Dec 2022 · 1 yr 1 mo · Sector 17, Chandigarh

Meeting clients, discovering their needs and requirements and establishing new businesses
Managing sales process through Envision and Lanyon
Building and maintaining a CRM database
Conducting daily sales calls and arranging show around for clients

Customer Relationship Management (CRM)CommunicationCustomer ServiceHotel SalesLead GenerationDaily Reports+13

Teleperformance

Technical Support Specialist

Feb 2021 – Oct 2021 · 8 mos · Mohali

Responsible for speaking to customers to quickly get to the root of their problems, accurately diagnosing and troubleshooting technical issues

CommunicationCustomer ServiceInterpersonal SkillsCustomer SupportProblem Solving

Indigo (interglobe aviation ltd)

Senior Cabin Attendant

Sep 2016 – Jul 2020 · 3 yrs 10 mos · New Delhi, Delhi, India

• Managing the safety and comfort of the passengers throughout the flight, whilst providing outstanding customer service

Service of ProcessCommunicationCustomer ServiceDaily ReportsPassenger Crew and Flight SafetyPlane Evacuation Protocols+10

Big fm

Internship

Oct 2015 – Jan 2016 · 3 mos · Chandigarh

Worked as an assistant show producer to Radio Jockeys
Collated and prepared show content, on-ground broadcasting, and interview recordings and editing using sound forge

Sound Forge

Doordarshan kendra

Intern

Jul 2015 – Jul 2015 · 0 mo

Collated news and translation of news
Provided assistance to the Director of Photography on on-ground shoots
Worked as an assistant Director in Punjabi films and short movies

94.3 my fm

Internship

Jan 2014 – May 2014 · 4 mos · Chandigarh

Worked as an Assistant Show Producer to Radio Jockeys
Collated and drafted show content, on-ground broadcasting, and interview recordings and editing using sound forge
Updated Social Media account & pages about what’s new on show
Inserted shows on RCS

Sound Forge