Oct 2014 – Oct 2019 · 5 yrs · Bengaluru, Karnataka, India

• Digital Commerce platform offers a wide variety of services to teams within Amazon providing core transactional and infrastructure capabilities (including database management, Tier-1 business logic hosting, availability and technical operations) that enables customers to acquire digital content.
• I lead the strategy, design, product management, user experience, development and operations of the Digital library management team within Commerce platform at Amazon. Our team supports Amazon teams in offering a location where customers can manage their purchased and personal content, their authorized devices, and their purchasing and consumption preferences. We learn about customers’ preferences, in order to enhance their engagement with digital content, subscriptions and devices.

Aug 2011 – Sep 2014 · 3 yrs 1 mo

• QUALCOMM CDMA Technologies (QCT) is the largest provider of 3G chipset and software technology in the world. IMS team within QCT develops and supplies SMS, VoLTE and Video-Telephony system software for wireless voice and data communications based on its CDMA technology and other 3G, 4G technologies.
• Responsibilities include design, development and testing of IMS ( IP Multimedia Subsystem) modem software for ARM based embedded chipsets.
• Development of IPC software to help equipment manufacturers get access the IMS software running on modem.
• Mentoring and leading a team of four to design and develop IMS Rich communication suite services like instant messaging, file transfer and image share.
• Environment: C, C++, Perl, Trace32, REX, L4 and Perforce version control.

Jun 2008 – Aug 2011 · 3 yrs 2 mos

• QUALCOMM CDMA Technologies (QCT) is the largest provider of 3G chipset and software technology in the world. QCT develops and supplies integrated circuits and system software for wireless voice and data communications, multimedia functions and global positioning system products based on its CDMA technology and other 3G, 4G technologies.
• Responsibilities include integration, debugging and testing modem and application software for ARM based embedded chipsets.
• Software automation using scripting languages like Perl.
• Coordinating multiple technology teams to meet key customer delivarables and deliver software that meets the highest quality standards.
• Experience with ARM processors and Trace32 real time debugging tools.
• Knowledge of real-time operating systems like REX and L4 microkernels.
• Management of critical software bugs and their propogation to the customers.
• Environment: C, C++, Perl, Trace32, REX, L4 and Perforce version control.

Oct 2005 – Jun 2008 · 2 yrs 8 mos · Dallas-Fort Worth Metroplex

• GeoProbe product line addresses Network Assurance by providing network engineers with the information required to solve network and service problems across technologies, applications and element vendors. With GeoProbe products, network operations personnel can pro-actively monitor, manage, diagnose, and troubleshoot the overall health of mobile, fixed, and multi-service networks.
• Design, develop and test monitoring solutions for complex wireless protocols like UTRAN (UMTS Terrestrial Radio Access Network) using object oriented programming and design concepts on UNIX platforms.
• Design and development of user plane Key Performance Indicator (KPI) modules on the Iub interface.
• Writing highly efficient C++ code using multi-threaded programming and data structures to run on top of ATCA hardware running Monta Vista CGE 4.0 RTOS.
• Documenting task specifications, design reviews, software integration, writing test cases and creating test plans according to testing methodologies.
• Software debugging using GDB, memory profiling using tools like valgrind and writing PERL scripts for data analysis and automation of certain processes.
• Responsibilities include analysis and optimization of the existing UTRAN monitoring applications.
• Analysis of the performance and support of the monitoring solution at the customer sites.
• Environment: C++, Perl, UNIX, Monta Vista CGE 4.0, GDB, Callgrind, Valgrind and CVS version controls.

Aug 2004 – Oct 2005 · 1 yr 2 mos · Dallas-Fort Worth Metroplex

• Worked on the Verizon Converged Ordering Front-End Engine (COFEE) which is an umbrella of systems that are required for Operations and Business Support, providing a single point of entry for the Ordering and Billing Systems.
• Requirement gathering and analysis of user requirements.
• Design, development and implementation of the system under multi-tier architecture.
• Responsibilities included replacement and analysis of the existing system and make modifications as required by the given specifications.
• Active role in integration and system testing.
• Developed client/server interfaces using CORBA.
• Used the version control manager Clearcase to keep track of the changes the system undergoes every time a new version of the system is developed.
• Environment: C++, UNIX (AIX 5.2), CORBA (Orbix 3.3.1), Clearcase.