Madhurima (Maddy) Mantha

Founder

Bengaluru, Karnataka, India8 yrs 6 mos experience

Key Highlights

  • Scaled communities from 0 to thousands in months.
  • Improved Net Promoter Score significantly.
  • Awarded Best Cohort Based Community 2022.
Stackforce AI infers this person is a Community Builder with expertise in SaaS and EdTech.

Contact

Skills

Core Skills

Community BuildingCommunity StrategyCommunity EngagementGrowth StrategiesCommunity Development

Other Skills

Analytical SkillsCommunicationCustomer EngagementCustomer ExperienceCustomer Experience ManagementCustomer Relationship Management (CRM)Data AnalysisEdTechEducationEntrepreneurshipEvent ManagementEvent PlanningFine ArtLeadershipLearner Outcomes

About

I am all about experiments and numbers With 7 years of experience in building interest-based communities on Slack, Discord & and WhatsApp for top-funnel and mid-funnel nurturing, I am armed with the best of the best case studies to make your life easier. Let's talk numbers: 1. Discord & Slack: Scaled from 0-4000 members in 4 months with 3k+ hours of voice hours in engagement, 2. WhatsApp: 0-200 members of tight-knit, highly gated community of Data Practitioners within 6 months 3. Events: 200+ webinars and 50+ sales unit conversions, Built a team to handle 11,000 workshop attendees (virtual) > 40% showups at free in-person networking events 4. Awards: Threado's Best Cohort Based Community 2022. 5. Key Metrics: Improved the Net Promoter Score from an average of 24 to 58. 6. Team Building: Scaled up from a 2-member team to 40+ members. I can help you with Community Roadmap & action plan as well as work with you and your team to implement the action plan to ensure your brand is set up for success from the community strategy. Let's talk On the personal front- You'll always find me with a planner in one hand and a cup of coffee in another. If you ask me where I’m from, I’d say that's a good question, laugh and cry at the same time because I have a major identity crisis! I was born in Vizag, I grew up in Pune and Sri Lanka then moved to Bangalore for undergrad, went to London for masters and then came back to work in Bangalore again, where my heart is! My mantra: stressed, blessed and coffee obsessed. Although a Community builder by profession, when not working, you'll find me either painting or planning interior styling projects. Or probably binge-watching shows on Netflix

Experience

Superhealth

Sr Marketing Manager

Dec 2025Present · 3 mos · Bengaluru, Karnataka, India · On-site

Belong co

Founder

Nov 2024Nov 2025 · 1 yr · Bengaluru, Karnataka, India · Remote

  • Crafting vibrant online communities for creators & entrepreneurs
  • Currently working with Lancers Club, Imarticus Learning
  • Worked with Designopolis, The Secret Soireé, Jigsaw Thinking, Wine In A Million, WealthUp & 5X in the past
Community BuildingCommunity Strategy

Wine in a million

Community & Growth

Jan 2024Oct 2024 · 9 mos · Bengaluru, Karnataka, India · Remote

  • Paid Membership Growth via organic & performance marketing - membership grew by 200%
  • Community onboarding & engagement processes designed - NPS score of 80
  • Retention of Community members ie renewals at 40% +
  • 30+ premium events curated & hosted
Community BuildingOperations ManagementOnline Community ModerationEvent ManagementCommunity EngagementGrowth Strategies

Wealthup.me

Community Consultant

Oct 2023Oct 2023 · 0 mo · Bengaluru, Karnataka, India · Remote

  • Community Assessment and Research:
  • Conducted an in-depth analysis of WealthUp’s current community, including its strengths, weaknesses, opportunities, and threats.
  • Additionally, conducted an in-depth analysis of the existing personal finance communities for a thorough review of existing community engagement efforts, as well as surveys, focus groups, and interviews with stakeholders.
  • Community Strategy Development:
  • Developed a comprehensive community strategy that includes specific goals, objectives, and action plans from acquisition to onboarding and retention.
  • Developed messaging and communication strategies for existing engagement efforts and new experiments for acquisition
  • Delivered a playbook to be used as a framework for upcoming experiments, ongoing engagement and outreach.
Community StrategyCommunity Development

5x

Community Consultant

Mar 2023Sep 2023 · 6 mos · Remote · Remote

  • Built practice based community via networking events for data practitioners Scaled from 0-200+ members in 5 months with 6 in-person events, maintaining upwards of 40% show-up rate in events via effective communication and careful selection of event applicants
  • Worked on Internal team community projects such weekly slack engagement, inclusive virtual workspace design and maintenance on Gather and hosting talent show + anniversary celebrations.
  • From PRD to stakeholder collaboration - was part of the team that launched the careers webpage for better visibility of the culture at 5X to potential talent
Community EngagementCommunity BuildingCommunity Development

Mycaptain

Community Manager

Sep 2021Feb 2023 · 1 yr 5 mos · Bangalore Urban, Karnataka, India

  • Built interest based Community of Practice on Slack and Discord for top-funnel & mid-funnel nurturing
  • Scaled from 0-5000 members with 3k+ hours of voice hours in engagement, 200+ webinars and 50+ sales unit conversions
  • Offline events conducted with 300 member turnout (3 months)
  • Designed and launched paid user community program for a social learning experience
  • Lead the team to win Threado's Best Cohort Based Community 2022
Community EngagementCommunity BuildingCommunity Development

The/nudge foundation

Senior Associate , Team Lead

Feb 2021Sep 2021 · 7 mos · Bangalore Urban, Karnataka, India

  • trained a team of 11 educators to improve student learning outcomes (CEFR level avg jump or 0.6 observed across batches)
  • The average retention of students for the batches that we trained saw a peak of 47%.
  • Successfully engaged donor volunteers from the operations side.

Mycaptain

Program Manager

May 2018Jun 2020 · 2 yrs 1 mo · Bengaluru, Karnataka, India

  • Improved the Net Promoter Score from an average of 24 to 58.
  • Scaled up from a 2-member team to 40+ members.
  • Established a strong team culture and retained the majority of team members for 2 years.
  • Handled 3 sub-teams under the product team and kept all the operations and new content creation running smoothly.
  • Built the Workshop Facilitator model (virtual internship) from the scratch
  • Prepared a team that went from handling 600 workshop attendees (virtual) in a month to 11,000 (virtual).

Nsrcel bangalore nadathur s. raghavan centre for entrepreneurial learning

Intern

May 2016Dec 2016 · 7 mos · IIM Bangalore

Prarambh- organisation which works towards the betterment of under priviledged school children

Volunteer

Jul 2012Apr 2014 · 1 yr 9 mos

  • I was responsible for designing and implementing a course plan to teach children of age 4-7years basic English and Math.

Education

SOAS University of London

MSc Labour Social Movements and Development

Jan 2017Jan 2018

Christ University, Bangalore

Bachelor of Arts (B.A.) Honors — Economics

Jan 2014Jan 2017

D.A.V Public School, Aundh Pune

grade 12 — commerce

Jan 2012Jan 2014

Colombo International School

GCSE

Jan 2010Jan 2012

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