Rahul Sharma

Operations Associate

Gurgaon, Haryana, India10 yrs 3 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Experienced in market research across multiple industries.
Strong background in testing and quality assurance.
Proficient in CRM tools and data management.

Stackforce AI infers this person is a Market Research and Testing Specialist in the Information Services industry.

Contact

Skills

Core Skills

Market ResearchTestingData Management

Other Skills

Business StrategyBusiness-to-Business (B2B)CRM Tool OperationsCSSFigmaHTMLJavaScriptLead GenerationLeadershipLitmusManagementManual TestingProject ManagementQuality CheckRegression Testing

About

Experienced Market Research Associate with a demonstrated history of working in the information services industry. Skilled in Market Research, Customer Service, Business Development, Team Management, and Microsoft Office. Strong sales professional with a Bachelor of Technology (B.Tech.) focused in Computer Science from Punjab Technical University.

Experience

10 yrs 3 mos

Total Experience

2 yrs 6 mos

Average Tenure

5 yrs 6 mos

Current Experience

Google operations center

Tech process Senior Associate

Nov 2020 – Present · 5 yrs 6 mos · Gurugram, Haryana, India · On-site

Collaborated on HTML, CSS, and JavaScript projects to enhance user experience across various platforms.
Conducted manual and regression testing to ensure high-quality deliverables for email campaigns.
Utilized tools like Figma and Litmus for cross-browser testing and pixel-to-pixel mapping, ensuring consistency.

HTMLCSSJavaScriptManual TestingRegression TestingFigma+3

Accenture

Research Analyst

Jul 2019 – Nov 2020 · 1 yr 4 mos · Gurgaon, Haryana, India

Birdeye

Research Analyst

Aug 2018 – Jul 2019 · 11 mos · Gurgaon, India

Conduct Secondary Research in USA, UK & Australia for Birdeye, Focusing on Small business, Mid-Market & Enterprise.
Perform Operations on CRM Tool (Salesforce) like Report Run, updating, Uploading data.
Identifying different sources and conducting focused secondary research across various industry segments for lead generation.
Preparing company profiles.
Perform Research on Industry Segments Like Finance, Legal, Healthcare, Digital Marketing Companies (Channel), Retail, Automotive, Restaurants, Contractors, Home Services, Real Estate.
Working on Business Directories Like Data.com, ZoomInfo, Clutch.io, Discoverorg.com
Maintain the leads database and provide senior management with various reports related to it.
Coordinating with sales team and help them by providing the missing information or correct the wrong information for the leads.

Secondary ResearchCRM Tool OperationsLead GenerationData ManagementMarket Research

Bolsterbiz

2 roles

Senior Associate,market research

Promoted

Jun 2017 – Aug 2018 · 1 yr 2 mos · New Delhi Area, India

Roles And Responsibility
Conduct the research for clients in USA and other regions like UK, Canada, Australia as per their requirement.
Maintain and manage the database on MS Excel, while working on business directories like Data.com and ZoomInfo.
Maintaining the Database.
Quality Check of the data.
Maintaing Daily Productivity Report Of Employees.
Creating Shipments For The Clients.

Market ResearchData ManagementQuality Check