Koustoov Dutta — Product Manager

Hello! I am Koustoov Dutta, a seasoned Product Strategy and Growth Leader with over 14 years of experience in the consumer internet space. My journey has taken me through various domains, including FoodTech, Mobility, HealthTech, and Gaming, where I have successfully managed end-to-end product development and management. I have a strong track record of launching products in global markets, including India, Egypt, Ukraine, and Mexico. I thrive in cross-functional environments, where I can lead high-performing teams to deliver innovative solutions. As an AI Product Leader, I specialise in building consumer-first 0->1 solutions, driving big and complex products, effectively managing teams, and creating AI/ML-driven platforms that drive measurable business outcomes. My expertise lies in product strategy, vision, and roadmapping, with a focus on user journey optimisation and go-to-market execution. I have led complex charters, such as Swiggy’s Food Storefront and Uber Bus, consistently achieving impressive results, including substantial growth in user engagement and retention. Key Achievements: - Spearheaded the Food Storefront charter at Swiggy, driving over 100k iOPD growth in FY24- 25. - Pioneered Cult Digital at Cure.fit, creating a global-first AI/ML-powered fitness platform with over 500k DAU and 50 %+ D30 retention. - Launched industry-first innovations at Swiggy, including Eatlists and Swiggy stories, which gained good social traction, achieving PMF within 6 months, and delivered an order delta of 10k+. - Led the Gaming portfolio at Hashcube and Hike, building immersive mobile games for a 10 million+ user base.

Stackforce AI infers this person is a Product Strategy Leader with expertise in FoodTech, Mobility, and HealthTech.

Location: Bengaluru, Karnataka, India

Experience: 13 yrs 9 mos

Skills

Product Management
Product Strategy
Strategic Planning
Growth Strategies
Ai/ml Solutions
Consumer Experience
User Experience
Gaming Portfolio Management
Business Development
Stakeholder Management

Career Highlights

14 years of experience in product strategy and growth.
Led successful product launches in multiple global markets.
Expert in building AI/ML-driven consumer-first solutions.

Work Experience

Swiggy

Principal Product Manager (4 yrs 1 mo)

Uber

Product Manager (1 yr 5 mos)

Cure.Fit

Product Lead (2 yrs 6 mos)

Hike Messenger

Product Manager (1 yr 6 mos)

HashCube

Product Lead (1 yr 1 mo)

HCL Technologies

Senior Management Trainee (1 yr 2 mos)

Robert Bosch Engineering and Business Solutions Ltd.

Intern- Global JMP Program (1 mo)

Tata Consultancy Services

ASE (2 yrs)

Education

Master of Business Administration (MBA) at Indian Institute of Foreign Trade

B-Tech at West Bengal University of Technology, Kolkata

AISSCE at Chinmaya Vidyalaya,Bokaro

AISSE at Ramakrishna Mission Vidyapith,Deoghar

Koustoov Dutta

Product Manager

Bengaluru, Karnataka, India13 yrs 9 mos experience

Most Likely To SwitchAI ML Practitioner

Key Highlights

14 years of experience in product strategy and growth.
Led successful product launches in multiple global markets.
Expert in building AI/ML-driven consumer-first solutions.

Stackforce AI infers this person is a Product Strategy Leader with expertise in FoodTech, Mobility, and HealthTech.

Contact

Skills

Core Skills

Product ManagementProduct StrategyStrategic PlanningGrowth StrategiesAi/ml SolutionsConsumer ExperienceUser ExperienceGaming Portfolio ManagementBusiness DevelopmentStakeholder Management

Other Skills

Agile Project ManagementAnalysisAnalyticsArtificial Intelligence (AI)Business AnalysisBusiness AnalyticsBusiness IntelligenceBusiness StrategyComputer VisionConsumer InternetConsumer first thinkingCross-functional CollaborationsCustomer ExperienceData-driven Decision MakingInternational Business

About

Experience

Swiggy

Principal Product Manager

Feb 2022 – Present · 4 yrs 1 mo · Bangalore · Hybrid

I lead the end-to-end Food Storefront and Discovery experience at Swiggy. The charter encompasses new user experience, Category selection, Restaurant selection, and Menu experience, aiming to deliver a stellar, consumer-first Food ordering experience to Swiggy's user base.
With continuous improvements, we have been able to provide Conversion improvements, AOV improvements, and also Unit economics improvements.
As part of this charter,
I have revamped the entire Storefront experience to aid decision-making and address choice fatigue.
Introduced 0->1 features tuned to food-specific consumer needs, including Veg-mode, visually immersive discovery, and easier access to favourites.
Launched cohort-specific dynamic experiences for millennials, travellers, and emerging-India users and worked on AI-enabled experience optimisations.
Redefined Social ordering, including Rating, Reviews, and Content-led explorations, to launch AI-generated Feedback summaries, Eatlists, and Swiggy Stories, aiding conversion and delivering higher conversion.
Additionally, I lead the Web Conversion and SEO charter for the Swiggy Food Business, which involves defining the long-term web strategy, collaborating closely with third-party SEO specialists, and enhancing the content strategy to ensure relevance across platforms.
I lead a team of five Product Managers and work closely with over 40 stakeholders across Tech, Design, Operations, and Business.

Data-driven Decision MakingConsumer first thinkingMarket ResearchUser Interface DesignArtificial Intelligence (AI)Start-ups+12

Uber

Product Manager

Sep 2020 – Feb 2022 · 1 yr 5 mos · Bengaluru, Karnataka, India

I played a pivotal role in driving Uber's mass mobility initiative, transforming daily commute experiences for middle/low-income communities in developing markets with a low-cost, efficient mobility platform.
Led Uber Bus’ B2B product vertical, addressing product challenges for Consumers, Service providers, and B2B clients, delivering PMF and revenue-positive growth for EMEA markets
Spearheaded the Reliability and Supply experience charters for Uber Bus’ B2C product vertical.

Data-driven Decision MakingConsumer first thinkingMarket ResearchUser Interface DesignStart-upsProduct Management+9

Cure.fit

Product Lead

Mar 2018 – Sep 2020 · 2 yrs 6 mos · Bengaluru Area, India

Led Cult Digital, Curefit’s foray into digital, at-home wellness.
Built the first mass-market fitness solution globally that leverages AI/ML to deliver interactive 1:many sessions
Developed proprietary features like ‘Energy meter’ (patent applied for) and ‘Fitness report,’ thus improving session completion rates by 50%
Built Live class product from scratch and scaled it to 500k + DAU, at 50 %+ D30 retention and 3.7+/4 session rating
Launched ‘Freemium’ monetisation features, with 5%+ payer conversion
Led MindFit, India’s largest mental wellness product offering
Built India’s largest omnichannel Yoga product with 100k + DAU, 60%+ repeat purchases, and a 3.8/4 in session rating
Developed India’s most extensive private Psychotherapy product, inclusive of in-house Hospital management tech

Data-driven Decision MakingConsumer first thinkingMarket ResearchUser Interface DesignArtificial Intelligence (AI)Start-ups+13

Hike messenger

Product Manager

Sep 2016 – Mar 2018 · 1 yr 6 mos · Bengaluru Area, India

Worked with a 20 + member team for transforming ‘Chat-experience’ on Hike messenger.
Improved discovery of all existing features by personalising the app based on the user
preferences.
Devised solutions to help users expand their social network by intelligently connecting them to others based on shared likes/dislikes, interests, and passion for causes.
Worked with a 10 + member team to drive engagement metrics for Hike using the Hike Games platform.
Worked on making Hike chat a lot more comprehensive by developing features like splitting bills with friends, voting, setting group reminders, adding notes to a group chat, playing games (Teenpatti), and paying using Hike wallet
Member of the team leading User Empathy initiative at Hike, conducting user studies, FGDs and collecting continuous user feedback on product features.
Member of the product team responsible for developing and managing the Product roadmap and Product requirement documents for Hike Chat and Game products

Data-driven Decision MakingConsumer first thinkingMarket ResearchUser Interface DesignStart-upsProduct Management+10

Hashcube

Product Lead

Aug 2015 – Sep 2016 · 1 yr 1 mo · Bengaluru Area, India

End-to-end Product Owner for the Gaming portfolio at Hashcube.
Managed the entire product life cycle from Product Strategy, Design, Development, Promotion, and Augmentation
Developed and managed the Product roadmap and Product requirement document
Optimised over ten metrics across User Engagement, Retention, Monetisation, and Virality
Developed and implemented a go-to-market plan and worked with all departments to execute the same
Also worked closely with the Founding team to develop Corporate strategy & managed Investor relationships with both existing and potential investors.
Achievements:
Worked in sync with the Google Editorial team to get Hashcube's game featured as the #1 New App for India on the Google Play Store
Worked with the iOS Appstore Editorial team to ensure a multi-country(EMEA) feature for Hashcube's proprietary products
Achieved Payer conversion ratio of 2% as against the Industry average of 0.5%

Data-driven Decision MakingConsumer first thinkingMarket ResearchUser Interface DesignStart-upsProduct Management+10

Hcl technologies

Senior Management Trainee

Jun 2014 – Aug 2015 · 1 yr 2 mos · Chennai Area, India

Managed all aspects of potential relationships, including initiating discussions, defining commercial terms, and organising client visits for HCL's proprietary products.
Developed business by aligning customer needs with HCL's competencies, facilitating cross-selling, and implementing proactive pitches to potential customers.
Formulated proposal defence strategies and solution frameworks to satisfy customers during the deal closure stages.

Data-driven Decision MakingConsumer first thinkingMarket ResearchProduct ManagementProduct Road MappingAgile Project Management+5

Robert bosch engineering and business solutions ltd.

Intern- Global JMP Program

Apr 2013 – May 2013 · 1 mo · Bengaluru Area, India

Projects Undertaken:
Development of Key Account Management Framework for Third Party Business of RBEI
Development of Opportunity Management Framework for Strategic Third Party Business of RBEI

Data-driven Decision MakingConsumer first thinkingMarket ResearchStakeholder ManagementCross-functional Collaborations

Tata consultancy services

ASE

Dec 2009 – Dec 2011 · 2 yrs · Kolkata Area, India

Roles & Responsibilities:
Interaction with Customers to understand the solution requirement for the Quarterly Solutions release
Designing Data Warehousing and Business Intelligence Solution overview for Final Implementation
Development & Unit Testing of customer-specific software using RDBMS and Oracle
Achievements:
Awarded ‘Star of the Month’ as recognition of dedicated service and extraordinary contribution to TCS
‘ILP Kudos’ award for exemplary performance during the Initial Learning Program at TCS

Data-driven Decision MakingConsumer first thinkingMarket ResearchStakeholder ManagementCross-functional Collaborations