Feb 2017 – Feb 2019 · 2 yrs

• ● Led operations across multiple LOBs (Flights, Hotels, and Trains), managing the P&L for each vertical and ensuring profitability.
• ● Conducted weekly P&L reporting to CEO, CTO, and senior leadership, ensuring accurate and timely financial tracking.
• ● Collaborated with the finance team to validate P&L numbers and guarantee timely closures.
• ● Managed key business accounts for leading travel brands including Cleartrip, MakeMyTrip, Agoda and Yatra, ensuring high service levels and sustained revenue.
• ● Closed a travel insurance partnership with liberty Videocon, securing competitive commercials and enabling a no-questions-asked cancellation claim policy
• ● Optimized booking funnels and reported breakages to product and backend teams to improve booking volumes.
• ● Worked closely with the Product Manager and Tech team to completely overhaul the hotel booking product, introducing the new ixibook engine, which resulted in a 20X transaction growth and a 1-click booking experience.

Apr 2016 – Jan 2017 · 9 mos

• ● Developed a lead generation system across website/app pages using forms, growing daily leads from 10 to 150+ in just 2 months.
• ● Closed first 10 travel agents to consume packages leads.
• ● Increased daily revenue from ₹1.5K to ₹40K during this period.
• ● Successfully launched the product in July 2016, achieving 500+ daily leads by August 2016, with daily revenue reaching ₹1L.
• ● Improved lead pricing and models for travel partners, raising lead value by 40% and boosting revenue by 45%.
• ● Collaborated with the product team to build a vendor-accessible platform for managing leads.

Nov 2014 – Mar 2016 · 1 yr 4 mos

• ● Cleaned and updated data for 5000+ hotels over 3 months, improving content, images, data accuracy, and amenities to enhance user experience and reach.
• ● Led a remote team of 6 members, ensuring that daily targets were met and performance was optimized.
• ● Successfully updated 3000+ hotel records within 4-5 months, contributing to operational efficiency and data quality.
• ● Independently ran a targeted campaign focusing on students and coaching centres, achieving a 20% monthly growth in bookings.

Jun 2014 – Nov 2014 · 5 mos · Gurugram, Haryana, India

• ● Managed listing quality for builders, agents, and individuals, ensuring the platform maintained high-quality content.
• ● Ensured that daily listing targets were consistently met and exceeded.
• ● Achieved daily listing targets of 150 listings and maintained this performance consistently for 3 months.
• ● Set higher targets for team members, raising daily listings from 150 to 250, and successfully met these new goals.