Jun 2023 – Present · 2 yrs 9 mos · Bengaluru, Karnataka, India

• Developed and executed comprehensive key account plans, aligning with customer needs and significantly contributing to enhanced company profitability.
• Identified and capitalized on new growth opportunities within existing accounts, as well as successfully acquired potential new customers.
• Conducted insightful client meetings to understand their objectives, address challenges, and collaboratively strategize for mutual success.
• Delivered regular, detailed reports on account activity and performance metrics to stakeholders, ensuring transparency and alignment with organizational goals.
• Fostered strong relationships between internal teams and external customers, ensuring seamless collaboration and satisfaction on both ends.
• Skillfully negotiated contracts that struck a balance between meeting customer requirements and achieving strategic business objectives.
• Maintained an in-depth understanding of client products and services, enabling effective promotion and value communication.
• Proactively monitored competitive activities within assigned accounts, providing valuable insights to the management team for informed decision-making.
• Conducted thorough analyses of market trends, customer feedback, and pricing strategies, making recommendations for changes in product offerings or services to stay competitive and customer-focused.