Ark Mahata

Product Manager

Bengaluru, Karnataka, India14 yrs 5 mos experience
Highly Stable

Key Highlights

  • Led global product development across multiple regions.
  • Successfully migrated legacy systems to modern tech stacks.
  • Built high-performing teams and drove talent development.
Stackforce AI infers this person is a seasoned Engineering Leader in E-Commerce and Fintech sectors, specializing in scalable architecture and product development.

Contact

Skills

Core Skills

Project Management & CoordinationDigital Transformation StrategyProduct DevelopmentEngineering

Other Skills

Agile MethodologiesAgile Project ManagementAkkaAmazon Web Services (AWS)Analytical SkillsBusiness Process Re-engineeringBusiness Requirement MappingCloud ComputingContinuous Improvement & Process OptimizationCouchbaseCross-functional Team LeadershipCustomer Relationship Management (CRM)Distributed SystemsDocker ProductsEngineering Management

About

/** * ARK MAHATA * Engineering | Product Architect | Team Builder */ class EngineeringLeader { constructor() { this.name = "Ark Mahata"; this.yearsExperience = 13; this.domains = ["E-Commerce", "Fintech", "Supply Chain"]; this.expertise = [ "Engineering Operations", "Product Delivery", "Strategic Planning" ]; this.currentFocus = { platforms: ["E-Commerce Fulfillment", "Trade Distribution"], approach: "SaaS Integration", goals: ["Scalability", "Business Impact", "Talent Development"] }; this.globalExperience = ["India", "GCC", "KSA", "USA", "Africa", "Europe"]; } get keyAchievements() { return [ "Global product development across GCC, KSA, USA, Africa, Europe", "Migration of XL projects to new tech stacks", "Building products from scratch (CRM, IVR, CTI, ERP solutions)", "High-performing team building and succession planning" ]; } buildSolutions(requirements) { return requirements .architect() .integrateAPIs() .scaleGlobally() .optimizeForRevenue() .deliver(); } leadTeam(engineers) { return engineers .inspire() .develop() .planSuccession() .buildCapabilities(); } } // Initialize professional profile const ark = new EngineeringLeader(); // Career journey continues... while (ark.continuesToGrow) { ark.solveComplexProblems(); ark.expandGlobalFootprint(); ark.driveBusinessImpact(); } export default ark;

Experience

Dp world

Senior Manager, Market Access

Apr 2023Present · 2 yrs 11 mos · Bengaluru, Karnataka, India · Hybrid

  • Leading the design, delivery, and execution of Supply Chain Suite and Seller Fulfillment Platforms, both developed from the ground up to meet the unique needs of global operations. Responsible for managing engineering and team dynamics to ensure seamless operations while driving innovation in technology solutions.
  • Key projects include:
  • Architecting/designing Order Management and Inventory Management Systems from scratch across platforms like Shopify, Magento, Amazon, etc., supporting scalable and efficient fulfillment operations.
  • Creating a comprehensive Trade Distribution Platform, built from the ground up, that integrates procurement, inventory, and administrative functions to streamline and optimize trade processes end-to-end.
Microsoft AzureAgile Project ManagementEngineeringDistributed SystemsMicroservicesScalable Architecture Design+12

Airtel digital

AVP, Financial Services

May 2022Apr 2023 · 11 mos · Gurugram, Haryana, India · On-site

  • Managed a team of 30+ engineers and managers at Airtel Finance, overseeing product development for Airtel Flexi Credit and Airtel Axis Bank Credit Card.
  • Led key financial service initiatives, including scaling the co-branded card program and boosting the loan book (5X growth), while overseeing the migration of key systems to a new tech stack.
  • Developed solutions like onboarding platforms and collections systems that enhanced operational efficiency and drove business growth.
  • Spearheaded strategy engineering, expenditure (OPEX & CAPEX) and managerial responsibilities, successfully launching innovative financial products to drive revenue growth
  • Developed strong leadership and project management skills in a fast-paced environment
Agile Project ManagementEngineeringScalable Architecture DesignCross-functional Team LeadershipDigital Transformation StrategyProduct Development+11

Makemytrip

5 roles

Senior Engineering Manager

Oct 2020May 2022 · 1 yr 7 mos

  • Led a team of 20+ engineers and managers managing omni channel self server platforms such as App, M-Site & Website and CX suite applications.
  • Implemented financial settlement automation reconciliation and customer refunds for improved efficiency.
  • Spearheaded GCC initiatives and integrated third-party apps like Gpay, MMT with Amazon Flights, Goibibo with SmartBuy.
Problem SolvingAgile Project ManagementEngineeringTechnical ArchitectureMicroservicesScalable Architecture Design+19

Engineering Manager

Promoted

Oct 2019Sep 2020 · 11 mos

  • Led the consolidation of MakeMyTrip & Goibibo, expanding to US & GCC markets with a focus on vernacular languages for initial launch in GCC markets.
  • Re-engineered flows for self-serve options like ancillaries, web check-in, and special claim automation, reducing fake claims.
  • Developed React Native Web to expose the app on the web, enhancing user experience and accessibility.
Problem SolvingAgile Project ManagementEngineeringTechnical ArchitectureScalable Architecture DesignCross-functional Team Leadership+13

Lead Software Engineer

Apr 2018Sep 2019 · 1 yr 5 mos

  • Led the overhaul of the Contact Centre Application Suite at MakeMyTrip.com, including IVR and CRM, improving customer experience and efficiency.
  • Collaborated with cross-functional teams to develop and implement innovative solutions for self-service channels.
  • Achieved a significant increase in customer satisfaction and operational efficiency through the successful implementation of new technologies.
Problem SolvingAgile Project ManagementTelephonyEngineeringTechnical ArchitectureDistributed Systems+17

Senior Software Engineer II

Promoted

Oct 2016Mar 2018 · 1 yr 5 mos

  • Overhauled & migration of core post-sales backend system
Problem SolvingAgile Project ManagementMySQLEngineeringTechnical ArchitectureScalable Architecture Design+17

Senior Software Engineer I

Jan 2015Sep 2016 · 1 yr 8 mos

  • Migration of legacy APIs to a new RESTful API platform and developed a new ORM layer for SQL Server using C#.
Problem SolvingAgile Project ManagementEngineeringTechnical ArchitectureMicrosoft SQL ServerScalable Architecture Design+11

Verizon

2 roles

Technical Analyst

Promoted

Oct 2013Jan 2015 · 1 yr 3 mos

  • Customer billing consolidation/One Bill
Problem SolvingAgile Project ManagementEngineeringScalable Architecture DesignDigital Transformation StrategyLeadership & Team Development+7

Software Engineer

Jun 2011Sep 2013 · 2 yrs 3 mos

  • Consolidating middleware applications to common application
  • Involved in design & development of self-service options on IVR
Problem SolvingAgile Project ManagementEngineeringScalable Architecture DesignDigital Transformation StrategyLeadership & Team Development+7

Education

NMIMS CDOE

Master of Business Administration - MBA — Information Technology & Systems Management

Jun 2021Dec 2023

West Bengal University of Technology, Kolkata

Bachelor's degree — Computer Engineering

Jan 2007Jan 2011

Kendriya Vidyalaya

Class 12 — PCMB

May 2007Present

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