Oct 2021 – Present · 4 yrs 5 mos · Remote

• ● Leading the effort to provide a safe environment for students by performing content moderations utilizing Machine Learning( ML) and Artificial Intelligence (AI) to automatically detect and filter inappropriate or harmful content within user-generated submissions.
• ● Implemented a Report a Concern in product feedback option for users to report any dangerous, offensive, or threats related
• content in our platforms, and taking necessary actions to moderate the content using machine learning models and human
• moderations.
• ● Created a brand-new site for Microsoft Flip hosted on Adobe Experience Manager as a Cloud Service, set up a CI/CD pipeline
• for code deployment in Cloud Manager, migrated content from legacy sites, and performed dispatcher settings to improve
• overall site performance.
• ● Created a Flip Brand micro-site hosted on AEM that lets community members and partners get access to brand media files and
• download them for marketing and for social media campaigns. Critical assets hosted in AEM are protected exclusively for
• partners with the help of authentication. Implemented dispatcher changes to host multiple domains and sites inside a single
• AEM environment.
• ● Translated 100% of the AEM Site into multiple languages to serve our global audience in their native language with an
• operational cost of less than 10 USD for each new language. Performed CDN checks and adjusted dispatcher settings in AEM to
• provide a smooth experience for end users.
• ● Created an in-product chat bot using Microsoft Co-Pilot Studio powered by Open AI for customers to quickly find product
• support resources in different languages thereby reducing customer support escalation and increasing product engagement.

Nov 2020 – Oct 2021 · 11 mos

• ● Hands-on experience on data ingestion into Adobe Experience Platform using various Sources, clean and prepare the data, and how to use the data for creating Real-Time Customer Profile.
• ● Executed Technical Marketing efforts for Adobe Experience Cloud solutions globally, providing best practices and reducing the technical content gap for customers, partners, and solution consultants
• ● Provided the thought leadership, product messaging, marketing collateral creation, technical marketing strategy for Adobe Experience Platform during the various phases of product release
• ● Created technical content for customer enablement including technical videos, code samples, dev tools, etc.
• ● Build a dev tool to minimize the number of steps taken by customers to bring data into a platform sandbox.

Nov 2015 – Nov 2020 · 5 yrs

• ● Executed Technical Marketing efforts for Adobe Experience Cloud solutions globally, providing best practices and reducing the technical content gap for customers, partners, and solution consultants
• ● Provided the thought leadership, product messaging, marketing collateral creation, technical marketing strategy for Adobe Experience Cloud solutions including Adobe Analytics, Adobe Target, and Adobe Experience Manager during the various phases of product release
• ● Designed and developed an internal tool for quickly and easily demoing Adobe Experience Manager features and Adobe technologies to a customer or a partner resulting in 30% year-over-year sales revenue and empowering solution consultants to effortlessly deliver a successful demo.
• ● Created technical content for Adobe Experience Cloud products (AEM or CQ, Adobe Target) that explains what, how, when and why customers should be using Adobe’s products to achieve their business goals
• ● Hands-on development experience for creating websites using Adobe Experience Manager’s Sites, Assets, Forms, Dynamic Media
• ● Build an Artificial Intelligence-driven Experience League platform that provides a learning path for users to learn about Adobe Products based off user’s skills and duties together with Adobe’s AI
• ● Created a getting started tutorial for developer, marketers, and administrators showing some of the best practices and use cases for a delivering personalized experience to users using Adobe Experience Manager and Adobe Target
• ● Implemented a new knowledge transfer mechanism to bridge the content gap between internal product team and customers, which resulted in an increased product adoption score
• ● Delivered technical lab sessions at Adobe’s Digital Experience Conference, Adobe Summit for three consecutive years
• Adobe Summit 2019 Speaker - Integrating Adobe Creative Cloud and Adobe Experience Manager
• Adobe Summit 2017,2018 Speaker - Integrating Experience Manager with Adobe Launch, Analytics, and Target

Nov 2015 – Nov 2015 · 0 mo

• Worked as a Product Manager, executing on Technical Marketing efforts for Adobe Experience Manager
• Work closely with Product Management, Product Engineering, and Product Marketing team to assist with the definition and creation of technical content that will support go-to-market efforts as well as version launches.
• Work with solution consultants, technical support, consulting, and partner teams to ensure they have the necessary technical details that help position AEM to customers
• Work on developing projects/demos for showing off the new features introduced in each release cycle
• Technical Hands-on Lab session delivered for 300+ Customers for AEM 6.3, DTM, Analytics & Target integration at Adobe Summit 2017
• Organizing and conducted AEM Live Trials event globally as an Adobe expert to provide guidance. This live, hands-on event provides an opportunity for participants to implement the new features of AEM in a safe and controlled environment

Jul 2014 – Nov 2015 · 1 yr 4 mos · Santa Barbara, California Area

• ● Migrated content and build a new multi-channel, responsive and lightweight website for GoToMeeting that increased the try-buy conversion by 30% leading to a 10% increase in the company’s overall revenue in Q1, 2015
• ● In a team of 5, successfully migrated website content for GoToAssist, GoToMyPC, and ShareFile into Adobe Experience Manager 6.2 which lead to an increase in product adoption score by 15%
• ● Assisted with design, development and launching several marketing campaigns using Optimizely and Adobe Experience Manager for targeted users
• ● Designed and developed re-usable and scalable AEM components for building websites which reduced development cost by 75% and effort by 40-man hours per project
• ● A solid understanding of Adobe CQ building blocks, templates, components, dialogs, widgets, etc., and the CQ development and deployment process

May 2014 – Jul 2014 · 2 mos · Hopkinton, MA

• ● Developed a quality check tool to run automation scripts for monitoring databases for memory outages and notify users preventing any damage
• ● Reduced manual testing to 80% by developing automated test scripts in Ruby, which lead to an increase in system efficiency and reduction in system failure by 90%
• ● Responsible for running and automating system and product level tests, filing defects, assisting in root cause analysis of errors, driving the resolution of errors
• ● Coding and automating tests to ensure that the final product is adhering to the engineering and design specifications and product requirements

Sep 2013 – Jan 2014 · 4 mos · Boston, Massachusetts

• ● Developed web applications using Java Spring framework for automating production pipeline
• ● Resolved production issues or bugs tickets associated with the User Interface issues for various applications used in the production pipeline
• ● Worked with a team of 3 to develop Business Intelligence Systems to improve the efficiency of production
• ● Established a web-based editor that performs CRUD operations over an existing database table, using Java Spring
• ● Changed a PeopleSoft process (SQR report) to fetch data from multiple tables, write it to a file and transfer the file using FTP
• ● Resolved various time and cost critical defects within the internal web applications with great response time

May 2013 – Aug 2013 · 3 mos · Buffalo/Niagara, New York Area

• ● Documented and Tested complex software’s used for medical and clinical trials written in Perl, ColdFusion, C, and Java
• ● Rebuild and added new functionalities to existing software applications to improve performance making it 20-40% faster

Apr 2012 – Aug 2012 · 4 mos · Cochin Area, India

• ● Performed ETL (Extract, Transform and Load) using Informatica for Data warehouses to retrieve and analyze the data from different types of data sources
• ● Gathered business requirements from clients and performed ETL operation on databases to generate data reports for marketing purposes

Oct 2011 – Apr 2012 · 6 mos · Mysuru Area, India

• ● Developed, Designed and Implemented a web application using JSF, JSP, Java swings and JDBC to represent a relation between tables in a Relational Database graphically
• ● Completed a 6-month training program for developing enterprise applications using Java framework

May 2010 – Aug 2010 · 3 mos · Chennai Area, India

• o Learned various processes in car manufacturing and designing.
• o In a team of three submitted a report on improving the quality of production. Worked in a team to perform unit test cases

May 2009 – Aug 2009 · 3 mos · Chennai Area, India

• o Submitted a report on how quality can be ensured by various testing strategies.
• o Trained for Automobile manufacturing and Quality Control.

Aug 2006 – Jan 2008 · 1 yr 5 mos · Cochin Area, India