Oct 2021 – Jun 2025 · 3 yrs 8 mos · On-site

• Managed and mentored a team of 14 SDET engineers, offering technical expertise, direction, and ensuring alignment with industry best practices.
• Setup very strict process around Release, Test case, Bug management to avoid any prod slippage and RCA's. This resulted in 0 RCA's in the pod's i worked and measured the dev/qa efficiency. Managed a bi-weekly app release ensuring less 1% production issues.
• Introduced in-sprint automation for backend which resulted sanity suite always being maintained at 100% and regression test cases increased to 90%. Followed the shift left approach and Integrated the sanity suite with the pipeline for engineering team to identify issues much earlier in the cycle and fix it. Help in releasing small fixes and features with basic dev sanity through the suite. Unblocked numerous deployments and saved numerous qa hours with this approach.
• Use Cypress and POM framework to design and automate business critical flows of internal tools. Designed and Implemented a Cypress-Puppeteer solution
• Designed and implemented a fully isolated on-demand test environment for our API automation framework using CloudFormation which reduced the error rate and flakiness to less than 2%
• Lead scrum meetings, oversaw project schedules, and monitored dependencies.
• Revamped the existing performance testing framework to run seamlessly with CI/CD pipeline and built a chaos testing extension into the framework which involved resilience and fault tolerance testing.
• Built a microservice using python fastHttp framework to support QA utilities and data Creation which resulted in 20% reduction frontend QA and ops for data creation for every release

Jun 2019 – Oct 2021 · 2 yrs 4 mos · On-site

• Lead All the engagement side of products/pods at cred from 0-1 ike E-commerce (Store), Travel, Flights, Rewards platform (Gamification), Growth (Referrals and campaigns), Home, Onboarding platform
• Setup the Backend Automation framework using HttpCLient, TestNg and Maven multi module approach and this framework was able to scale up to support automating 100+ microservices
• Set up a Performance Test framework using Python, HttpClient and Locust which ran regularly during Big feature Release and High Traffic days. This resulted in QA catching a lot of performance related issue which would have resulted in significant loss during high Traffic Days. This increased the system's efficiency by 10%
• Automated 100% of sanity test cases and 80% of regression test cases and the respective suites to the dev build piepeline which resulted in saving QA bandwidth by almost 30% for every release and this ensured QA got quality builds from the engineering team every release
• Hired and mentored a team of 11 members and helped the QA org grow from 10 member to a 70 member team

Jan 2019 – May 2019 · 4 mos · Bengaluru, Karnataka, India · On-site

• Headed the QA org overseeing the e2e qa and deployment of scalable technology solutions to support the company's rapid growth.
• Established and led a team of 3 QA members of backend , mobile and web engineers in Bangalore, India, focusing on building on-demand logistics for restaurants.
• Designed and implemented Robust automation suite to test the on-demand logistics for restaurants by optimizing driver allocation, route planning, and order fulfillment, resulting in a significant increase in operational efficiency.
• Scaled daily order volume from 150 to 1400 orders by implementing Scalable Automation Test framework which covered all the sanity and regression cases and resulted in 0 downtime
• Developed a performance testing framework which helped catch Performance issues at high scale.

Oct 2015 – Jan 2019 · 3 yrs 3 mos · Bengaluru Area, India

• Working in Allocation Service responsible for allocation of the suitable cabs to the customer
• Being the Top Most service and the most critical service ensuring zero downtime so that the business keeps on running.
• Tested Various strategies and Rankers that are run to assign suitable cabs to customers and ensure driver's dry run is minimal and giving priorities to select customer and testing fraud related cases.
• Creating Test Cases, Test Execution and Defect Management in Jira for all new features along with their Automation are key responsibilities.
• Taking ownership of tasks assigned resolving cross team dependencies, blockers and working with Architects, Analysts, Product Managers, Developers & DevOps to ensure end-to-end clarity in requirements and quality in product.
• Developed and ran Performance testing scripts for Allocation-service on every major release at 25k rps. This resulted in Increasing the system's performance by 10% and Catching Major performance deadlocks which in turn would cost crores of rs of booking loss to the company.
• Helped to Scale the system from 10k to 1 Million rides a day
• Built the automation framework for allocation service from scratch and Automated 100% of the sanity test cases and 85% of the regression Test cases and Made the team efficient enough to start following in-sprint automation.
• 90% of all the features being shipped in the sprint were being signed off with automation

Feb 2015 – Oct 2015 · 8 mos · Bengaluru Area, India

• Was in the initial 10 member Ola Store team.
• Tested almost all of the WebApps and mobile apps which was built for OlaStore.
• Tested Ola Store Consumer, Seller, Shipper app and backend systems of these three components individually and end to end testing. Also tested some portals which supports these components like customer care portal(CC portal), Shipper and seller portals , Alert Dashboard etc
• Tested the entire backend logic of fulfilment of customer orders in most optimised way.
• Worked closely with Product Team and Developers ensuring thorough understanding and 100% quality of the product.
• Automated test cases using TestNG, Selenium WebDriver, RestAssured and providing daily sanity of all basic functionalities and regression test cases.
• After OlaStore was launched, worked dedicatedly for the logistics team which handled all logistics
• for OlaStore. The logistics team involved testing of shipper app, shipments(backend component) and shipper-engine.
• Worked on Third Party integration like FINO and Mswipe
• Ola Store's Logistics later was rebranded/renamed as LMS i.e Ola's Logistics Service responsible for providing delivery service to various merchants/restaurants in Bangalore. This was done through a merchant portal (WebApp)
• The WebApp and Shipper app and shipments and shipper engine (backend componets) were automated and regression/sanity was run after every deployment

Nov 2012 – Jan 2015 · 2 yrs 2 mos · Bengaluru, Karnataka, India

• Interact with onsite and offshore product management, project management and development teams to develop a strong understanding of the project and testing objectives.
• Preparing Test Strategy, Test Planning, Test Estimates, Test Preparation, Test Scenarios & Test Cases for Clinical Research Management and Metrics Reporting Tool.
• Configure test environment, Daily Build Upgrade using Jenkins in testing environment.
• Manage E2E, Backend and Web Testing
• Built a Backend and Web Integrated Automation Framework to allo automate the sanity/Regression Test cases for Allegro CTMS product and this was run after every deployment.
• Execute, analyze and report testing results.
• Defect Management through Fogbugz