Oct 2022 – Nov 2023 · 1 yr 1 mo

• | Managed Short Term Planning by developing Amazon advertiser’s Contact Forecast for 30 minutes interval level for 4 weeks out.
• | Managed Productivity and Service level goal by developing interval level capacity requirement by optimizing shift schedule , shrinkage goal, AHT goal, training requirement and occupancy.
• | Managed the Prime Week Planning for EU/JP/CN Network with a ramp up of capacity to 125% and aligned the staffing inline to the intra day pattern.

Dec 2018 – Sep 2022 · 3 yrs 9 mos

• |Responsible for leading end to end Operation for India’s Second biggest FC and leading a team of 3 process assistants and 60+ associates.
• |Brought down the Inbound to Stowing TAT from >24 hours to less than 6 hours (TP 90), IOL (Inventory on odd locations not live) of zero at >12 Hours.
• |Responsible for setting and achieving high productivity targets, reducing VCPU (variable Cost per Unit), minimizing DPMO (Def ect s per million opportunities)
• |Developing performance goals and objectives to chaise customer promise and maintain quality standards.
• |Proactively identifying and leading process improvements initiatives and lean tools.
• | Planning weekly forecast and daily capacities for inbound, Cret and trans.
• | Lead and coach a diverse team at vendors sites, in a very fast paced, high volume environment, adapting to an ambiguous landsc ape and frequent changes in priorities.
• | Establish and maintain a strong professional relationship with the sellers and vendors to meet SPL's
• | Conducting audit & process change activities and process improvements
• | Perform in depth analysis of complex issues and then lead improvement initiatives to achieve error elimination and improve financial metrics.
• | Collaborate on multiple projects over a national context, aligning with teams in India to continually raise the bar for our clients & explore new opportunities.

May 2018 – Nov 2018 · 6 mos

• Liaison with global stakeholders to understand and analyse the operational and
• quality metrics in accordance with the business requirements.
• Leading a team of 10 to ensure the products which are being listed daily on Amazon
• US,UK,CA,IN,AU & SG marketplace are safe and legally compliant
• Coordinating with the tech team to create a Centralized tool for the Quality team to
• conduct Audits and to act as single source of process related information across
• nodes.

May 2017 – Jul 2017 · 2 mos · Mumbai Area, India

• Directly reported the Vice President of supply chain management and received appreciation for my work followed by a Pre Placement job offer.
• Designed the entire distribution network for VIP Ltd, pan India for post GST implementation scenario, in which the supply chain system adopted Theory of Constraints.
• Suggested removal and relocation of warehouses resulting in an optimized network, with the help of heat map analysis.
• The new network saved a potential distance of 28,000kms (15% reduction) thereby increasing operational efficiency and saving costs of more than 3 Crores INR per annum.

Nov 2015 – Jun 2016 · 7 mos · Noida Area, India

• Implemented major enhancement project worth $15million with major focus on enhancing MHE capabilities.
• Generated significant value worth $150K through an idea helping the client manage inventory better.
• Handled Designing and Solutions for enhancing Inventory Movement and Efficient Control of the Warehouse for the largest Toys retailer in USA.
• Responsible for focussed study of the clients systems and operations to enhance their operations.
• Lead support for various implementation challenges and responsible for resolution of production issues.
• Developed various enhancements and value additions for the client’s current system.
• Mentored team for enhancing knowledge of Warehouse Management System.

Aug 2014 – Aug 2015 · 1 yr · Bangalore,India

• Achieved quick prowess in understanding Manhattan Associate’s market leading Warehouse Management system and supply chain industry.
• Interacted with Various clients from all over the Geos, Understood their requirements and further customise Manhattan product (WMi) as per their need
• Lead design and development of various enhancements and custom modules helping the clients run their Warehouse operations smoothly.
• Investigated impact of changes proposed to existing system.
• Prepared test case and configuration documents for all modification specification.
• Helped in achieving superior turnaround of issues and resolutions of client issues.
• Supported various clients in solving issues on implementation and usage of the solution.

Apr 2012 – Jul 2014 · 2 yrs 3 mos · Bangalore · On-site

• Developed expertise in providing IT Solutions for the Largest Equipment-Rental company in USA and Third Largest Bank in Canada and helped them improve their processes as part of various engagements.
• Expertise in elicitation of requirements from the clients and lead projects through Analysis, Design and Implementation.
• Responsible for creating Functional Design and Solution Documents helping the project through various phases.
• Lead projects in understanding client’s systems and help them through Migration to newer and efficient systems with enhanced Workflow.
• Developed a reputation for being proactive while ensuring end to end testing of newly developed systems to ensure business continuity.

May 2010 – Jul 2010 · 2 mos · Mumbai Area, India · On-site

• Worked on a project titled “Quality Inspection of Marine Switchboards”. We worked to minimise the defects and stabilise production of Marine switchboards applying “During Production” Inspections services.