Kumar Gaurav

CEO

Delhi, India18 yrs 8 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Over 18 years of experience in the tourism industry.
Expert in driving leisure travel sales and franchise development.
Proven track record in managing sales and marketing teams.

Stackforce AI infers this person is a seasoned professional in the tourism and aviation industry with strong sales and product management expertise.

Contact

Skills

Core Skills

Sales And Marketing StrategyTeam ManagementFranchise DevelopmentRetail Sales ManagementProduct DevelopmentMarket ResearchMice OperationsBusiness DevelopmentSales ManagementCustomer ServiceInbound Tour Operations

Other Skills

Business AnalysisBusiness TravelCRMCar RentalData AnalysisEvent ManagementGoogle AdsGoogle AnalyticsGoogle SheetsHospitality IndustryHospitality ManagementHotel BookingHotel ManagementHotelsIncentive Travel

About

Experience of more than 18 years in the tourism industry with a specialization in Driving Leisure Travel Sales and leading the Franchisee and Retail Sales Team. Also worked as Quality Analyst and Team Leader for PAN India Virtual Call Centre (Work from Home Process). Worked as Product Manager for Leisure Travel Products for Developing Leisure Products and Marketing for Leading Travel Brands like Yatra, OYO, and Thomas Cook. Also have experience in Franchise Development, Domestic and International Tour Operations, Domestic MICE Operations, and Sales. Now working in Aviation industry as sales and commercial Head.

Experience

Heritage aviation pvt ltd

2 roles

Associate Vice President Sales

Promoted

May 2025 – Present · 10 mos · Delhi, India

General Manager

May 2022 – May 2025 · 3 yrs · Delhi, India

Developing Sales and Marketing Strategies: Creating and implementing comprehensive sales and marketing strategies aligned with the company's goals and objectives.
Leading Sales and Marketing Teams: Overseeing and managing sales and marketing teams, providing guidance, support, and training to ensure they meet their targets and objectives.
Setting Sales Targets: Establishing sales targets and goals for the sales team and monitoring performance to ensure targets are met or exceeded.
Market Research and Analysis: Conducting market research and analysis to identify opportunities for growth, assess market trends, and stay ahead of competitors.
Marketing Campaigns and Promotions: Planning and executing marketing campaigns and promotions to generate leads, increase brand awareness, and drive sales.
Budget Management: Managing the sales and marketing budget effectively, allocating resources efficiently, and ensuring a positive return on investment.
Performance Analysis and Reporting: Analyzing sales and marketing performance data, identifying areas for improvement, and preparing regular reports for senior management.
Stakeholder Communication: Communicating effectively with internal stakeholders such as senior management, product development teams, and other departments to ensure alignment and collaboration.
Continuous Improvement: Staying informed about industry trends, best practices, and emerging technologies to continually improve sales and marketing strategies and tactics.

Google AdsGoogle AnalyticsData AnalysisGoogle SheetsSales and Marketing StrategyTeam Management

Thomas cook india limited

Regional Manager

Feb 2020 – May 2022 · 2 yrs 3 mos · Greater Ahmedabad Area

Responsible for developing Franchisee Network across Gujarat Region. Additionally Responsible for Managing Domestic Holidays Retail Sales.
Holiday Sales Through Network of Franchisee Partners
Domestic Holiday Sales from Retail Branches Across Gujarat Region.
Manage Relationship with Franchisee Partners
Managing Team and Driving Vertical Sales Across the Region.
Lead Generation for Retail and Franchisee by Leading BTL Activities in Gujarat.
Timely Implementation of Marketing Plans, Activities, and Tie-ups.
Managing P & L for Franchisee and Domestic Retail Verticals
Making Strategy on Regional Level to Promote The Holiday Products in the Region.
Co-ordination among cross funtion and Team Managers.

Franchise DevelopmentRetail Sales Management

Oyo

Senior Manager Products

Jan 2019 – Jan 2020 · 1 yr · Gurgaon, Haryana, India

Holiday Products Product Development and Research.
product Launch and Marketing
Contracting rates with Suppliers for FIT and GIT Packages.
As Product Head handled North East India, Nepal, Bhutan, Sri Lanka, Andaman for GIT (Fixed Departures)
Training and Driving Sales of the call Centre Process by tracking Leads and Conversion.

Product DevelopmentMarket Research

Yatra online pvt ltd

Product Manager

Aug 2017 – Jan 2019 · 1 yr 5 mos · Gurgaon, Haryana, India

Product Development and Research.
product Launch and Marketing
Contracting rates with Suppliers for FIT and GIT Packages.
As Product Head handled North East India, Nepal, Bhutan, Sri Lanka, Andaman for GIT (Fixed Departures)
Training and Driving Sales of the call Centre Process by tracking Leads and Conversion.

Product DevelopmentMarket Research

Thomas cook india limited

Manager-Domestic Product

Jan 2014 – Aug 2017 · 3 yrs 7 mos

Product Development and Research.
Contracting rates with Suppliers for FIT and GIT Packages of Thomas Cook.
Handled North East India, Nepal, Bhutan for GIT (Fixed Departures)
SWOT analysis of Thomas Cook GIT products to understand and convince Sellers about the products launched for the Destinations assigned. Training of the sellers related to Product.

Product DevelopmentMarket Research

Skh global travels pvt ltd

Manager-MICE Operations

May 2012 – Jan 2014 · 1 yr 8 mos · New Delhi

Itinerary making, costing
Product development FIT/GIT Leisure and MICE Groups.
Hotel contracting,contracting with key suppliers,
Maintaining sales record,
Regular followup with the clients,
Team handling,
Presentation in front of Corporate clients related to Their Events, Dealer Meet, Sales Meet to help the sales team to close the Group Bookings. (Domestic- India, Nepal and Bhutan)
Travelling with the Groups to manage the Domestic MICE Groups.

MICE OperationsProduct Development

Lifex discovery private limited

Manager - Business Development

Feb 2010 – May 2012 · 2 yrs 3 mos · Greater Delhi Area

Developing market for a new travel company
itinerary making, costing,Product development
website content writing,Hotel contracting,contracting with key suppliers,Maintaining sales record, Regular followup with the clients,Team handling,

Business DevelopmentProduct Development