Jun 2022 – Aug 2022 · 2 mos · Gurugram, Haryana, India · On-site

• Responsible for Talent Acquisition which includes screening, qualifying, interviewing, negotiating, reviewing
• company policies and procedures with applicants, and extending offers and follow-ups.
• Create detailed plan with clearly defined objective, desired outcomes and calendar of events.
• Collaborate with business and campus to develop recruiting strategies at targeted institutes/universities
• Develop operational plans and branding activities at assigned institutes with business.
• Develop, implement, and execute, on campus events related to recruitment and engagement activities.
• Develop, communicate, and implement, recruiter toolkits, interview manuals/guidelines to ensure campus
• recruiters and targeted teams have necessary information to be effective.
• Management of documents and excel sheets of all the processes followed for campus recruitment. Preparing
• reports and presentation as per business needs.
• Release of offer and managing onboarding of selected candidates.
• Partner with hiring teams to build effective sourcing, assessment, and closing approaches with an ability to
• manage customer/partner expectations through a deep understanding of return on investment.
• Counselling the candidate which includes discussing the specifics of the position with the candidates.
• Screening, Interviewing, and rolling out future offers.
• Organizing data and generating weekly/monthly reports and analysis for the top management's perusal.
• Leading a team of 4 Recruiter.
• Have touched almost all the areas of recruitment which includes Direct channel (Sourcing & Employee
• referral Program) & Vendor partner. Have also handled Campus placement and Job Fairs.
• Accountable for attrition, meeting the business ask within SLA, and handling most of the critical accounts.
• Ensuring that 100% compliance is adhered to.
• Ensuring that all the Business ask for all the accounts are met and within SLA

Apr 2021 – Jun 2022 · 1 yr 2 mos

• ▪ Data mining through job portals & other directsources to source candidates as per the requirement
• ▪ Identify candidates through conventional & innovative sourcing methods, with focus on 0 cost hiring
• ▪ Vendor Management.
• ▪ Search for candidates via various database / Headhunting/ Market Mapping
• ▪ Generating daily reports and providing management updates.
• ▪ Preliminary screening of candidates via telecom or personal interview
• ▪ Stakeholder Management till the time requirement is not closed
• ▪ Ensure a fair & objective recruitment process with a view to attract the best available talent
• ▪ Able to take pressure, managed Mass Hiring, mass footfall & Pan India Campus Recruitment
• ▪ Manage team of 5 Recruiters, 27 Tele callers & 5 sources to manage backend work
• ▪ Work with Leadership & Core HR Team to establish consistent hiringpractices
• ▪ Provide coaching, counseling & resolution to any employees in need of assistance
• ▪ Work with Business Leader to chart the growth of Business Unit in terms of Hiring
• ▪ Work with Business stakeholders, Human Resources, and all partners to comprehensively chart
• and lead the Demand and Supply decisions and actions for the BusinessUnit.
• Handling support level position across Pan India locations for BPO process.
• Coordination with the panel and client to get the interviews done on time.
• Handling multiple ramp ups hiring for different projects.
• Worked for ecommerce, Telecom, IT projects, BFSI.
• Involved in strategic human resource planning, meeting with manager’s discussing about upcoming projects,
• manpower requirement & job specification.
• Responsible for recruiting candidates for various positions at mid to senior levels.
• Practiced numerous sourcing strategies including employee referral, direct sourcing/cold calling, head
• hunting and networking to develop a qualified pool of candidates.
• Utilizing job portals, internal database, internet search engines/ websites to search and review resumes.

Jun 2019 – Apr 2021 · 1 yr 10 mos

Apr 2018 – Jun 2019 · 1 yr 2 mos

• ▪ Managed Disciplinary & behavior issues reported including Grievance & PIP management
• ▪ Worked with HR Manager to manage concerns related to mental / physical harassment
• ▪ Ensuring effective bench utilization / redeployment resources by partnering with delivery & resource
• management team
• ▪ Drive Annual Appraisals, including employee orientation session & worked with business on Normalization
• ▪ Organizing town-hall for employees across levels & R&R Ceremonies to recognize the Top performers
• ▪ HR sessions conducted to disseminate policies & practices followed within the organization
• ▪ Managed reporting related to Headcount Reconciliation & Attrition Analysis
• ▪ Responsible for covering HR Induction for newly joined employees.
• ▪ Conducting orientation / Awareness session for Team Leads / Front line Manages to
• acquaint them with Organization’s Policies & internal HR practices
• ▪ Connect with New Hires and drive Retention in 90 days bracket
• ▪ Closure of critical compliance with regards to employee database information in the BU aligned
• within the stipulated time frame of the client.

Jan 2018 – Apr 2018 · 3 mos

• ▪ Responsible to handle the premium voice calls and corporate customers, to provide product and service
• information and resolving concerns related to them
• ▪ Involved to manage customer complaint, determining the cause & explaining the best solution,
• expediting correction and follow up to ensure resolution.
• ▪ Recommends potential products or services to management by collecting customer
• information and analyzing customer needs.
• ▪ Contributed to team effort by accomplishing related results as needed.

Sep 2016 – Jan 2018 · 1 yr 4 mos