Raghunandan KC

Operations Associate

Bengaluru, Karnataka, India18 yrs 6 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

16+ years in Learning and Development leadership.
Expert in digital learning transformations and capability development.
Recognized as Emerging Microlearning Leader in 2022.

Stackforce AI infers this person is a Learning and Development expert with a strong focus on digital transformation and capability building.

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Skills

Core Skills

Learning And DevelopmentProject ManagementTraining FacilitationTraining And DevelopmentContent ManagementTraining Coordination

Other Skills

ADDIEAccountabilityActive ListeningBlended LearningBreathworkBusiness InnovationBusiness Intelligence (BI)Business Process ImprovementCareer ManagementChange ManagementChange Management & CommunicationContent Assessment DesignContent DevelopmentCourse CreationCourse Management

About

“I uniquely blend strategy and innovation with disciplined execution—creating future-ready learning ecosystems that drive performance and measurable outcomes. ”Accomplished Learning and Development Leader | Driving Capability, Culture, and Organizational Impact. I am an experienced Learning and Development leader with 16+ years of proven expertise in designing and delivering cutting-edge learning strategies, capability development frameworks, and leadership development journeys. My career spans global organizations such as HP, Thomson Reuters, Bristlecone, and currently Hindustan Coca-Cola Beverages (HCCB), where I’ve led large-scale learning initiatives across diverse workforce segments. At HCCB, I spearhead efforts to building a continuous learning culture, drive leadership development, and empower employees to learn, grow, and perform at their peak potential—a mission I’m deeply passionate about. I partner closely with business leaders as a strategic Learning and Development advisor, shifting the focus from traditional learning analytics to a Learning Index approach that showcases tangible and intangible business impact and value creation. I also lead major digital learning transformations, champion innovation, and drive digital readiness and digital fluency across the organization. Recognized as “Emerging Microlearning Leaders – 2022, by Tranformance Business Media’, I continue to advance the future of learning by enabling people, teams, and organizations to thrive.

Experience

18 yrs 6 mos

Total Experience

4 yrs 7 mos

Average Tenure

12 yrs 10 mos

Current Experience

Hindustan coca-cola beverages pvt ltd

2 roles

National Manager Learning and Development

Promoted

Oct 2022 – Present · 3 yrs 7 mos

Learning and Development Manager

Jul 2013 – Present · 12 yrs 10 mos

Key Skills:
LXP, Learning technology
LMS Administraton, eLearning & Content Management
Outstanding communication & Presentation Skill
Proficiency in MS – Office suite (Excel, PowerPoint, Outlook, Word)
Project Management Skills
Change Management & Communication
Achievements:
R&R Award for Outstanding Performance
R&R Award from HR Department
SAP Implementation Training lead
CokeOne (SAP) – Training lead, LMS administration and Change Management
 Training Needs Assessment- TNA
 Training plan & curriculum design/development
 Building training strategy
 Training Plan and ADDIE process
Business Shared Services (BSS)- L&D administration for PAN INDIA
LMS (Learning Management System) implementation – Sucessfactors in 2017
 Handled end to end LMS implementation activities
Handle Digital Quotient - emerging technologies capability development
Operational Excellence(OE)- Champion for BSS- HR
 Drives Compliance to OE Principles
 Ensures Visual Management is Updated
 Ensures Floor Walks are completed
 25% Role towards OE Activities
HR Capability Training interventions:
 Design developmental programs for the HR team - Functional +Behavioral
 Provide on- the -job action learning project
 Customized programs for HR Staff and HR Managers
 Led by Project teams

LXPLearning technologyLMS AdministrationeLearning & Content ManagementOutstanding communication & Presentation SkillProficiency in MS – Office suite+4

Bristlecone

Training Specialist

Nov 2011 – Jul 2013 · 1 yr 8 mos · Bangalore

Projects
 SAP Fundamental, role based & Advanced Course roll out
 SharePoint 2010 creation, administration & management
 Intranet website creation and management
 Course creation and management on LMS
 Department Communication newsletter
 Create, develop and manage content for all SAP modules in REMSC (Regional ERP Management and Service Center) department, ABB Global Industries and Services Limited
 Coordinate with Country ERP Managers, Training Co-coordinators to understand the training requirement & course content
 Developing and Executing strategic learning programs
 Learning need analysis,design, develop, implement and evaluate the effectiveness of learning solutions and programs developed.
 Maintain a consistent look and feel for all content following the standard guidelines
 Planning Consultant schedule for process capture and developing the course material using Epiplex tool
 Review content and getting signoff from module leads and ERP managers.
 Creation of audio for eLearning content.
 Harvest information from Proposals, SME’s and make it available for future use
 Track and report on all metrics (Monthly training schedule report for ILT, VC & eLearning’s)
 Coordinate with multiple content management projects
 Work cooperatively with stakeholders and team members
 Team Space (SharePoint 2010) structure creation and management for the REMSC department
 Worked on Intranet structure creation for REMSC department and handling admin part of Intranet.
 Monthly newsletter communication emails
 Handling and managing multiple projects & deliverables
 Handling Webinar/F2F training sessions to IMA & SAS region.
 Good exposure to IBM Lotus Notes 8.5

SAP Course RolloutSharePoint ManagementCourse CreationContent DevelopmentLearning Needs AnalysisTraining and Development+1

Thomson reuters

Stragetic Talent Administrator - L&D

Jan 2009 – Jan 2011 · 2 yrs · Bangalore

Projects:
 STS Branding
 Handling SharePoint 2007
 Testing Plateau 6.3 functionalities on system
 Open Mentoring & Contractor Access
Responsibilities:
 Online content assessment design
 Creating an Item: ILT , Virtual & Online E-learning course
 Scheduling an Event for Instructor led and Virtual class room
 Developing and Building Content (Online E-learning, WebEx sessions, Documents & Quiz)
 Reports extracted based on Business requirements.
 Customize notifications
 End to End support provided from building an event, monitoring Registrations and crediting the learners for the certified trainings by updating the Learning History.
 Handling Feedback (Evaluation Reports) & Triggering Survey.
 Working on Process Improvement.
 Career Planning Workshop for EMEA regions.
 Handling No Show and Global Cross-charge process.
 Testing Plateau features and functions for version 6.3
 Creation of Process documents.

Content Assessment DesignEvent SchedulingOnline Course DevelopmentProcess ImprovementLearning and DevelopmentContent Management

Hp

Seniro Process Associate

Jan 2007 – Jan 2009 · 2 yrs · Bangalore

Achievements:
Content developer and certified on L&D Epiplex Knowledge capture.
Subject Mater Expert on process and delivering Class room process training.
Awards for best performance
Responsibilities:
 Manage requests for external development trainings, Scheduling HP Employees for a training event which are being delivered through external Vendors (Dell, IBM, Redhat, Cisco, Techdata, Skyline etc,)
 Voucher Management System (VMS): worked as an Administrator for granting Vouchers based on seeking approvals and verifying the criteria to grant valid exam vouchers for HP Employees.
 Partnership with external vendors or HP Education chosen to provide “qualified” training solutions for HP Employees.
 Responsible for getting the necessary approvals from the L4- level (HR head of Cost Center Owners) for EER- External Education Request.
 Obtains business approvals & financing for Business required training outside of the TSG America organization.
 Warranty Management-Supply chain Operations (6months work experience)