Jan 2024 – Present · 2 yrs 2 mos · Gurugram, India

• Established the 0→1 finance function, partnering with the founders to build scalable financial systems. I oversee Controllership, FP&A, and Statutory Compliance while driving operational efficiencies across the organization.
• 1. Financial Infrastructure & Reporting: Architected the company’s financial reporting framework, establishing the P&L for monitoring unit economics, growth drivers, retention cohorts; facilitating data-backed strategic planning.
• 2. Operational Efficiency & Margin Optimization: Spearheaded initiatives to strengthen unit economics and enhance operational leverage. Focused on optimizing cost structures and resource allocation to support sustainable business scaling.
• 3. Payroll & People Operations: Owned end-to-end payroll & statutory compliance.
• 4. Strategic Pricing & Commercials: Designed data-driven pricing and discounting mechanisms to align growth objectives with margin goals. Refined customer acquisition strategies to focus on high-value cohorts, improving AOV and retention metrics.
• 5. Corporate Structuring & Governance: Led cross-border corporate restructuring. Managed engagements with bankers and legal advisors regarding FDI/ODI structuring.
• 6. Vendor Strategy & Working Capital: Managed strategic commercial negotiations with all partners, aligning fixed vs variable cost structures to improve working capital cycles and commercial terms.

Apr 2021 – Dec 2023 · 2 yrs 8 mos · Gurugram, India

• 1. 0→1 Scale: Launched and scaled a 24×7, 30 min medicine delivery network. Owned the full lifecycle of regulatory compliance, including drug/trade licenses and warehouse agreements.
• 2. Team Leadership: Recruited and led a diverse 35+ member team. Defined SOPs, SLAs, and review cadences to drive productivity and fostering collaboration across departments to achieve business goals.
• 3. Core Operations: Owned the Ops P&L and key performance metrics (OTIF, Delivery TAT, inventory aging, cancellations). Designed efficient delivery models (Quick Commerce vs. Hyperlocal) to maximize cart-to-order conversion and customer satisfaction.
• 4. Product-Ops Bridge: Acted as the primary feedback loop between ground operations and Tech teams. Collaborated on features for setting up logistics control tower, order flows, internal billing systems etc. to drive tech-enabled efficiency.