Priyanka Singh — Associate Partner
Seasoned Delivery and Customer Success Manager with 9+ years of experience leading end-to-end delivery of Application Development and Maintenance projects across Salesforce, Microsoft Dynamics, Odoo, Analytics and Custom Apps. Proven expertise in SLA ownership, Stakeholder management, Project governance, ITIL best practices, Resource planning, Cost control, and Value realization. Reliable manager with a track record of leading large teams (50+), improving CSAT, farming up-sell opportunities and enabling operational excellence across multiple projects. My background spans startups, enterprises, and entrepreneurship including leading digital transformation initiatives with the Huawei India CEO and co-founding a successful F&B venture. I bring a strong mindset of ownership, a problem-solving attitude, and the ability to manage risk efficiently.
Stackforce AI infers this person is a seasoned Delivery and Customer Success Manager with expertise in SaaS and digital transformation.
Location: Bengaluru, Karnataka, India
Experience: 8 yrs 6 mos
Career Highlights
- 9+ years in Delivery and Customer Success Management.
- Proven expertise in SLA ownership and stakeholder management.
- Led digital transformation initiatives with Huawei India CEO.
Work Experience
Tracxn
Manager - Strategy & Operations (2 yrs 10 mos)
Huawei
Program Manager - Service Delivery (1 yr 9 mos)
Asst. Manager to CEO (Digital Initiatives) (1 yr)
CAG Global
Co-founder & Head of Operations (1 yr 3 mos)
Tata Consultancy Services
Asst. Software Engineer (1 yr 8 mos)
Education
Master's degree at ABV-Indian Institute of Information Technology and Management
Bachelor’s Degree at Dr B R Ambedkar National Institute of Technology, Jalandhar
