Aditi Rao — Customer Success Manager
A Strategic Customer Success Manager at Jio, I am responsible for managing key client relationships across a complex, multi-sector portfolio, including Finance, Retail, and Education companies. With a focus on forging deep, long-term partnerships, I drive the adoption of cutting-edge digital solutions and act as a trusted advisor to ensure clients maximize their return on investment. My expertise covers high-touch onboarding, proactive engagement strategies, and translating complex client needs into actionable insights for internal Product and Deployment teams.
Stackforce AI infers this person is a Customer Success Manager in the SaaS industry, focusing on client relationship management.
Location: Mumbai, Maharashtra, India
Experience: 3 yrs 7 mos
Skills
- Customer Success
- Customer Engagement
Career Highlights
- Expert in driving customer success and engagement.
- Proven track record in managing multi-sector client relationships.
- Skilled in translating complex client needs into actionable insights.
Work Experience
Jio Platforms Limited (JPL)
Customer Success Manager (2 yrs 5 mos)
Assistant Manager (1 yr 2 mos)
Education
Bachelor of Engineering - BE at SIES Graduate School Of Technology
