Rajat Chouhan — Software Engineer

At TELUS International, my focus as Module Lead centers on advancing IT service management through expert application of ServiceNow tools, where I have a proven track record in enhancing ITSM and HRSD solutions. Our team's dedication to refining service portals and streamlining virtual agent interactions has significantly improved user experiences and operational efficiency. My expertise in deploying scripted REST APIs and customizing ServiceNow platforms with client scripts and access control lists has contributed to robust, scalable solutions that bolster our status as a reliable IT industry partner. These efforts reflect not only a deep understanding of technical intricacies but also a steadfast commitment to customer satisfaction and service excellence.

Stackforce AI infers this person is a skilled IT service management professional with a focus on ServiceNow solutions.

Location: Noida, Uttar Pradesh, India

Experience: 11 yrs 9 mos