Shubham Jain

Operations Associate

Gurugram, Haryana, India4 yrs 2 mos experience

Most Likely To SwitchAI Enabled

Key Highlights

Experienced in talent acquisition and people operations.
Strong background in campus recruitment and employer branding.
Passionate about leveraging analytics in HR processes.

Stackforce AI infers this person is a skilled HR professional with a focus on talent acquisition and people analytics.

Contact

Skills

Core Skills

People OperationsGlobal Talent AcquisitionCampus HiringCustomer SuccessFrontend Development

Other Skills

Amazon Web Services (AWS)Applicant Tracking SystemsBanner DesigningBootstrapC (Programming Language)C++CanvaCascading Style Sheets (CSS)Client ServicesClientSuccessCliqCollege RecruitingCommunicationComputer NetworkingCross-functional Team Leadership

About

I am (one or who tries to be) a people enabler experienced in Campus relations (Early careers), TA processes, people management with a keen interest into people and processes (adding on Analytics!) I'm currently involved in effective talent roles and fostering employee relationships. Keen to dive deeper into the world of People Analytics. PS: I am open to contribute in projects involving Gen AI in HR / Data driven decisions in people roles

Experience

Infeedo ai

People Success Consultant

Mar 2025 – Present · 1 yr · Gurgaon · Hybrid

Building & Scaling Happy High Performing Teams
Started as People Success (TA) Intern, further transitioned into Consultant role

Employer BrandingStrategyPeople OperationsGlobal Talent AcquisitionCommunicationApplicant Tracking Systems

Career break

Personal goal pursuit

Jul 2024 – Dec 2024 · 5 mos

The shape of work

Member

Jun 2024 – Present · 1 yr 9 mos · Remote

Datacultr

HR Intern

Dec 2023 – Jun 2024 · 6 mos · Gurgaon · On-site

As an intern,
Majorly involved in supporting the organization in scaling its team size across both tech and non-tech verticals through campus recruitments.
Successfully led the shortlisting of nearly 15 candidates from campuses while serving as the single point of contact (SPOC) for placement coordinators.
Managed new hire grievance redressals related to background verification (BGV), reference checks, and orientation sessions.
Implemented customized use of Zimyo ATS to meet specific requirements efficiently.
Utilized job boards including Naukri, CutShort, Monster, Indeed, Hirect, Github, GeeksForGeeks
along with social platforms like LinkedIn, Twitter & facebook alongwith referencing.
Applied boolean search methodology in sourcing pool of candidates.
Conducted initial telephonic and video interactions to ensure candidates met the required parameters.
Performed mapping, product line alignment, head-hunting for niche roles, and vendor management.
Planned strategic hiring to optimize hiring metrics, ensuring proper coordination with hiring managers for specific needs.
Worked on roles ranging from entry-level to senior-level, such as BA, DA to KAM, BDM roles, for the APAC region.
Regularly involved in reducing attrition rates for the Product Support role by suggesting improvements in hiring strategies.

Campus HiringCommunicationMicrosoft Office

Serverguy

Customer Success Engineer

Feb 2023 – May 2023 · 3 mos · Noida, Uttar Pradesh, India · On-site

Successfully planned and implemented technical support strategies
that resulted in a 20% reduction in client complaints.
Executed routine operations using MS-Office, document generation & email
communication.
Coordinated with devops/cloud engineers on issue fixes and modifications.
Initiated (RCA) root cause analysis of issues related to web downtime & migration of
databases, while collaborating with project managers.
Prepared technical support team performance reports.
Ensured that the team members adhere to the client success
guidelines and company policies.
Engineer Training to provide the best technical support.
Creating & Defining Clear SOPs for Team members.
Creating & Defining Clear SOW for Client

CliqZoho ProjectsComputer NetworkingHelp Desk SupportZoho DeskCross-functional Team Leadership+3

Cyberinitiation

Frontend Developer

Jul 2022 – Sep 2022 · 2 mos

Written well-designed, testable, efficient code.
Created website layout/user interface by using standard HTML/CSS/Javascript practices.
Integrated data from various back-end services and databases.
Gathered and refined specifications and requirements based on technical needs.
Maintained optimal software documentation.
Been responsible for maintaining, expanding, and scaling the company site.

JavaScriptReact.jsBootstrapCascading Style Sheets (CSS)Frontend Development

Abhikrati foundation

Educational Research

Jan 2021 – Jun 2023 · 2 yrs 5 mos · On-site

Initiated projects such as Slum to School with the education department's support to facilitate students' admission.
Designed web/graphic content to enhance outreach efforts.
Conducted fieldwork for education & event drives.
Managed database, invoices & cashbook records for financial tracking.
Content Management for better awareness across multiple platforms