Nov 2023 – Present · 2 yrs 4 mos · On-site

• Offering one-on-one career counseling sessions to assess individuals' career goals, strengths, and aspirations, and providing tailored guidance to help them achieve their objectives.
• Assisting clients in crafting professional resumes, cover letters, and other job application materials that effectively highlight their skills and experiences to potential employers.
• Collaborating with clients to develop effective job search strategies tailored to their industry, experience level, and career objectives, including leveraging networking opportunities and online job portals.
• Conducting mock interviews and providing constructive feedback to help clients improve their interview skills, boost their confidence, and effectively communicate their qualifications to prospective employers.
• Offering guidance on building and expanding professional networks, including tips for attending industry events, utilizing social media platforms, and cultivating meaningful connections.
• Providing support and guidance to individuals undergoing career transitions, whether it be transitioning to a new industry, pursuing entrepreneurship, or re-entering the workforce after a hiatus.
• Conducting skills assessments to identify areas for skill development and recommending relevant training programs, workshops, or certifications to enhance clients' marketability.
• Staying informed about industry trends, labor market dynamics, and hiring trends to provide clients with up-to-date insights and recommendations for navigating the job market effectively.
• Building and maintaining strong relationships with clients by providing ongoing support, follow-up, and encouragement throughout their career development journey.

Aug 2022 – Oct 2023 · 1 yr 2 mos · On-site

• Efficiently processing loan applications from start to finish, including thorough review of applicant information, documentation verification, and credit analysis.
• Conducting comprehensive risk assessments to evaluate the creditworthiness of loan applicants, considering factors such as financial history, credit scores, and repayment capacity.
• Analyzing financial documents and statements to assess the viability of loan requests, ensuring adherence to company policies and regulatory requirements.
• Building and maintaining positive relationships with clients throughout the loan application process, addressing inquiries, and providing support as needed to enhance customer experience.
• Collaborating with clients to structure loan terms and repayment plans tailored to their financial needs and objectives, while also optimizing risk management for the organization.
• Ensuring compliance with all relevant laws, regulations, and internal policies governing lending activities, including KYC (Know Your Customer) and AML (Anti-Money Laundering) procedures.
• Managing loan documentation accurately and efficiently, maintaining comprehensive records of loan transactions and customer interactions for audit and compliance purposes.
• Collaborating with internal teams such as underwriting, legal, and collections to streamline loan processing, resolve issues, and ensure timely disbursement of funds.