Apr 2019 – Mar 2021 · 1 yr 11 mos · Bangalore

Feb 2018 – Mar 2019 · 1 yr 1 mo

• Responsible for achieving India Enterprise sales target keeping intact the gross profit margin, Strategize and implement Exotel’s foray in new segments like Banking, Insurance, Media, Online platforms, etc. Streamline sales processes to optimize sales cycle and business scale.
• Work closely with CXOs, Business Heads, Technology Heads, SI partners and other key stakeholders to understand business requirements and come up with solutions to automate Client's business processes using Exotel Enterprise Communication Platform and API integrations
• Enterprise Key account management and Account planning to ensure faster scale-up of revenues from existing business and Analyse data to predict usage patterns and find upselling opportunities to grow a client’s product Adoption.

Jun 2016 – Oct 2018 · 2 yrs 4 mos

• Responsible for all SME sales revenue generated from the Indian market, along with a team of 7 members.Planning sales targets, Sales processes, budget, Forecast for the Financial Year and compensation plan for the sales team. Along with sales and team improvement strategies for retention and team growth year to year.
• Setup Sales CRM, trying to mimic customer lifecycle until conversion. Introduced new pipeline structure with sales split into Qualification and Demo team. It gave a boost of 30-40% in the number of Demos per month
• Lead a team which grew Exotel’s customer base from 1000 to 2000 SMB's
• Created and Upgrading the Sales Training document, used currently both by inside, Enterprise, and Customer success.

Jul 2015 – May 2016 · 10 mos

• Exotel Ninja award(Best performer) 2015 for contributing 20% of the overall client base.
• Additional responsibility like teammates training and performance tracking.
• Calculating client quotations, Negotiating and closing sales by agreeing to terms and conditions
• Administering client accounts
• Supporting marketing by attending trade shows, conferences, and other marketing events
• Liaising with other members of the sales team and other technical experts

Nov 2014 – Jun 2015 · 7 mos

• Exotel is a Cloud Telephony system which is a one-stop solution for all your business phone needs, It's a great product serving clients like Ola, Uber,Zivame,Swiggy and about 1000 more!
• Expand Client base,
• Improving current sales process to minimize effort and maximize productivity.
• Educate potential clients about the product and suggest where Exotel fits in their growth plans.
• Carry out research to identify prospective clients, sales leads.
• Being a part of marketing and sales outreach programs including presentations.
• Client account Setup and management
• Providing pre-sales technical assistance and product education
• Consulting on the integration of Exotel with CRM's
• Ability to provide solutions to clients problems.
• Developing long-term relationships with clients, through managing and interpreting their requirements;

Jul 2012 – Aug 2012 · 1 mo · bangalore

• learnt about basic of servicing of helicopter components and there maintaince of MFDs in aveonics labs