Nov 2025 – Present · 7 mos · Greater Bengaluru Area · On-site

• 👉Team Management: Leading and coordinating teams to achieve goals.
• 👉Client Relationship Management: Ensuring client needs are met and relationships are strong.
• 👉Leading Renewals Team by ensuring timely renewal of SLA’s while conducting QBR’s and optimising dashboard usage and driving client engagement. Increased Renewal Rates from 20% to 75%.
• 👉AOP Management: Developing, implementing, and monitoring annual operating plans.
• 👉Innovative Business Strategies: Implementing new approaches for business success.
• 👉Brand Visibility: Increasing brand awareness and engagement.
• 👉Key Business Strategy Development: Defining primary strategies for organizational success.
• 👉Recruitment SLA Management: Monitoring, measuring, and managing recruitment service level agreements.

Jul 2025 – Nov 2025 · 4 mos · Remote

• Working closely with the Stakeholders to set up the Business Development and Retention process. Managing churns, handling internal and external escalation and contracts

Sep 2023 – Jun 2025 · 1 yr 9 mos · Bangalore Urban, Karnataka, India

• 👉Team Management: Leading and coordinating teams to achieve goals.
• 👉Client Relationship Management: Ensuring client needs are met and relationships are strong.
• 👉Leading Renewals Team by ensuring timely renewal of SLA’s while conducting QBR’s and optimising dashboard usage and driving client engagement. Increased Renewal Rates from 20% to 75%.
• 👉AOP Management: Developing, implementing, and monitoring annual operating plans.
• 👉Innovative Business Strategies: Implementing new approaches for business success.
• 👉Brand Visibility: Increasing brand awareness and engagement.
• 👉Key Business Strategy Development: Defining primary strategies for organizational success.
• 👉Recruitment SLA Management: Monitoring, measuring, and managing recruitment service level agreements.
• 👉Grew client base from 60+ to 120+
• 👉Lead Generation
• 👉Stakeholder Management

Jun 2023 – Sep 2023 · 3 mos · Bangalore Urban, Karnataka, India

• 👉Handling end-to-end business cycle for the company.
• 👉Business Development & and new client acquisition.
• 👉Customer engagement & relationship management.
• 👉Strategic consulting.
• 👉Developing and implementing delivery strategies.
• 👉Team Handling.
• 👉Defining key business strategies and monitoring, measuring & and managing Recruitment ‘service level agreements’ (SLAs) as mutually agreed with Clients.
• 👉Key Account Management
• Generating recurrent business from existing Clients
• Focusing on Active business management
• 👉CSAM
• 👉Grew client base from 20+ to 60+

Apr 2022 – Mar 2023 · 11 mos · Banglore · On-site

• 👉Reaching out to prospects and guiding them through the existing tech-landscape
• Following a customer-centric approach, l qualified prospects’ career goals and identify how Scaler can help them.
• 👉Following up with existing prospects to ensure opening up new realms of possibilities through the power of Scaler!
• 👉Committed attitude towards the completion of daily inputs and outputs, with the goal of matching (and exceeding! ) targets.
• 👉Representative of Scaler across the country - an evangelist for Scaler's mission to transform the tech industry.
• 👉Directly contributing to the transformation of our country's workforce.
• 👉Helping our customers jump into the era of coding excellence and abandon the dark ages of unstructured courses and failed interviews!
• 👉Driving inquiries & admissions for the online learning programs offered for the Indian Market
• 👉Looking after the entire sales life cycle: starting from engaging with the large volume of well-qualified leads till the final conversion i. e. enrolment in the program
• 👉Counselling experience professionals via call or email on which course will be helpful in their career progression and suggest the best options
• 👉Clocked a revenue of 1.5 Cr in a tenure of 1 yr

Sep 2021 – Mar 2022 · 6 mos · Kolkata, West Bengal, India · On-site

• 👉Assisted in transitions of VPs, Project Managers, and Tech Leads of 500 Fortune Companies over the call and Face to Face by effective counselling to help their career transition into the emerging technologies in Data Science and Machine Learning
• 👉Clocked 3 Crore revenue within 12 months from the Data Vertical Programs through on-call counselling and offline community events
• 👉Overachieved the Sales conversion from 8% to 15% in 1.5 months from the newly launched Live chat platform with 900 leads
• 👉Managing the sales process for new prospects through Salesforce from initial contact through to closure and achieving targets on time.
• 👉Maintaining a constant communication channel with leads through phone, email, chat and social media during the pre and post-sales processes
• 👉Training the Counsellors by providing in-depth knowledge of the Industry Revolutions, Career Transitions and the Career impact of Data Science and Machine Learning Programs.

Apr 2020 – Jun 2021 · 1 yr 2 mos · North America · Remote

Jul 2016 – Jul 2017 · 1 yr · Kolkata, West Bengal, India · Remote

• Was able to be a part of noble initiative undertaken by IIM Joka, under their Owlish Oracle Program to make education accessible and reachable to the under privileged.