Madhurendra kumar

Software Engineer

New Delhi, Delhi, India7 yrs 8 mos experience

Most Likely To Switch

Key Highlights

Over 4 years of experience in IT support roles.
Expertise in AWS and Citrix technologies.
Proficient in Active Directory and Office 365 administration.

Stackforce AI infers this person is a Cloud Infrastructure and IT Support Specialist.

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Skills

Core Skills

Aws DevopsCitrix CloudActive DirectoryOffice 365 Administration

Other Skills

AWSAWS Identity and Access Management (AWS IAM)Amazon VPCAmazon Web Services (AWS)AnsibleAzure ADCitrix StudioConfiguration ManagementDynamic Host Configuration Protocol (DHCP)FTPFirewall ConfigurationForce Point CloudForce Point Cloud SecurityGitHubJenkins

About

To grow professionally and to contribute to a team in challenging design, implementing, troubleshooting and administering client server, Domain and Enterprise based Network environments and latest technologies. To establish proficiency in the field of hardware, networking and satisfying career in IT Industry to work in Internet & Intranet enterprise networking environment. Technical support engineer L2 and service desk engineer with over 4 years of experience in System administrator and NSA1 &NSA2 Certified. Very well-acquainted with Active Directory, DHCP, O365 admin, system configuration, hardware & software maintenance and AWS Cloud.

Experience

Inspira enterprise

Senior Engineer

May 2024 – Present · 1 yr 10 mos · New Delhi, Delhi, India · On-site

Upgrade a NetScaler ADC VPX and SDX standalone appliance by using the CLI and GUI.
Create a Certificate Signing Request (CSR).Set up notifications for SSL certificate expiry and install the
SSL Certificate in Traffic Management-SSL Certificate.
Managing RSA Secure Tokens by resynchronizing, disabling, enabling, unasinging and assigning
tokens through RSA SecurID management to obtain emergency access passcodes.
Provide Citrix Gateway VPN access through RSA SecurID management.
Provide Organization application for remote access user through Citrix Studio.
Knowledge about create AWS EC2 instance using Terraform tool command.
Supports applications, hardware, operating systems and network infrastructure.
Knowledge and experience in Citrix Infrastructure Citrix LB-NetScaler.
Knowledge of cloud computing platforms, such as AWS Platform.
Experience with containerization technologies (e.g. Docker).
Familiarity with infrastructure-as-code (IAC) concepts and tools (e.g. Terraform, Cloud Formation).
Up to date with DevOps technologies, tools, and industry best practices.
Troubleshoot and resolve issues related to DevOps pipelines, cloud deployments, and infrastructure.
Collaborate with development teams to continuous integration and continuous deployment (CI/CD).
Hands-on experience with popular DevOps tools and technologies, such as Jenkins, GitHub Actions,
Docker, Terraform, Ansible.
Support technologies, such as Active Directory, DHCP, AWS DevOps, Azure Active Directory.

NetscalerVDA serverAWS DevOpsGitHubAnsibleTerraform+8

Team computers

Technical Support Engineer L2

Jul 2022 – Apr 2024 · 1 yr 9 mos · New Delhi, Delhi, India · On-site

Support technologies, such as Active Directory, DHCP, VMware, AWS DevOps, Internet Information Server, System Center Configuration Manager (SCCM) and file server management, Microsoft office 365, Azure Active Directory.
Creating of EC2 instance on AWS through Terraform and maintaining them.
Configuration of three types of firewall on AWS. Like Checkpoint, Fortinet, and Palo Alto through VPC and also configure window server, Linux server on AWS.
Knowledge about AWS Services EC2 Instance, S3, IAM, Lambda, Dynamo DB, Route 53, VPC
Create, edit, modify, block and delete Microsoft O365 email and Create, edit, modify, delete and restore Microsoft O365 groups. Update password expiration policies and reset O365 email password. Also manage service request of Microsoft O365 and Manage Microsoft O365 License policies.
Manage FTP server for data and create files and folder on FTP and provide permission.
To manage computers and other related devices on networks, Active Directory (AD), created by Microsoft, is utilized. It is the main feature of Windows Server, an operating system, which runs both Internet-based and local servers. Update password expiration policies and reset AD password.
Manage DHCP server and Assign IP address to client and configure a new window server 2012-based Dynamic Host Configuration Protocol server.
Manage Force point cloud email security and manage DLP reports and manage Fortinet firewall.

Dynamic Host Configuration Protocol (DHCP)TerraformActive DirectoryOffice 365 AdministrationAmazon VPCAmazon Web Services (AWS)+2

V5 global services private limited.

Service Desk Engineer L1

Aug 2021 – Jul 2022 · 11 mos · New Delhi, India · On-site

Ability to perform remote troubleshooting and provide clear instructions and Hands-on experience with Windows/Linux/Mac OS environments
Address user tickets regarding hardware, software and networking.
Adding users to groups and organizational units
Assigning permissions to file shares and objects within AD and
Create/Delete, modify user id and troubleshoot Group Policies
Experience in OneDrive, Teams, New Exchange Admin center, Classic
Exchange admin center
Create, edit, modify, block and delete Microsoft O365 email ID and Create, edit, delete, and restore Microsoft 365 groups
Create and update group creation, expiration, and naming policies and Add users and groups, assign licenses.
Update password expiration policies and reset Office 365 email password. Also Manage service requests of Microsoft 365
Manage Azure active directory admin center, Microsoft 365
Compliance, Microsoft 365 Defender and Manage calling and meetings features within the Teams service
Manage and experience in Force point cloud email security and Manage
DLP report's and Also Manage Fortinet firewall security
Configure Three types of firewall on AWS checkpoint, Fortinet, Palo Alto through VPC and also configure window server, Linux server on AWS, knowledge about S3 services
Manage FTP server for data and create files and folder on FTP and provide permission and Manage OmniPCX Management, Wireless controller
Manage DHCP server and Assign IP address to client and configure a new

Dynamic Host Configuration Protocol (DHCP)FTPActive DirectoryForce Point CloudOffice 365 AdministrationAmazon Web Services (AWS)

Infiniminds

IT Support Analyst Engineer

May 2019 – May 2020 · 1 yr · Gurugram, Haryana, India · On-site

Address User Ticket regarding hardware, software and networking as per client requirement.
Managing of Active Directory [Create User Account, Reset User Account, Delete User Account].
Provide remote support to different location like configuration, installation, network related issue and VPN Related issue• Responsible for interaction with client to understand their requirement.
Maintain and resolve LAN issue.
Installation process of Ubuntu, kali, windows, red hat on VMWare.

Configuration ManagementDynamic Host Configuration Protocol (DHCP)Office 365Active DirectoryTroubleshooting

Hipad intelligent technology ltd.

IT Support Engineer

Jun 2018 – Apr 2019 · 10 mos · Noida, Uttar Pradesh, India · On-site

Address User Ticket Regarding Hardware, Software and Networking as per client requirement
Managing of Active Directory Create User Account, Reset User Account, Delete User Account]
Provide Remote Support to Different Location Like Configuration,
Installation, Network Related Issue and VPN Related Issues
Troubleshooting, Installing and Configuration MS Outlook 2007, 2010, 2013, 2016

Configuration Managementmicrosoft office 365Dynamic Host Configuration Protocol (DHCP)Active DirectoryTroubleshooting