Dushyant Khurana

CEO

Noida, Uttar Pradesh, India14 yrs 8 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Expert in digital transformation and innovative solutions.
Proven track record in project management and technical solutions.
Strong background in customer service and sales support.

Stackforce AI infers this person is a Digital Transformation Specialist with expertise in SaaS and automation solutions.

Contact

Skills

Core Skills

Technical Solution DesignProof Of ConceptProject ManagementServices SalesTechnical Project ManagementCustomer Service

Other Skills

Account ManagementAccount PlanningAnalytical SkillsBid ProcessesBusiness InsightsBusiness StorytellingBusiness-to-Business (B2B)CommunicationCreative Problem SolvingCustomer RequirementsEnterprise AccountsPre-Sales and Sales SupportPresalesProduct DemonstrationProduct Innovation

About

Digital Transformation Professional in Enterprise -> Product Innovation -> Pre-Sales and Sales Support -> Strategy Development -> Vendor Management -> Technology Evaluation -> Technology Enthusiast -> Technical Project Manager A self motivated individual out to help people around with what I have. + Extremely passionate to take challenging role to create Innovative Solutions/Practices. + Developed & enhanced solution with respect to Auto Heal solutions, ChatBots, VoiceBots, + Implementation of Product from requirement gathering to production. #Technology Azure AI VB Scripting PowerShell Java Script Rest APIs #Cloud Solution Expertise Azure AWS #Interests Chatbot Development Artificial Intelligence Internet of Things

Experience

Eightfold

3 roles

Senior Solutions Engineer

Promoted

Feb 2025 – Present · 1 yr 1 mo · Noida, Uttar Pradesh, India

Solutions Engineer

Feb 2023 – Feb 2025 · 2 yrs · Noida, Uttar Pradesh, India

Technical Solution DesignProof of ConceptProduct DemonstrationBusiness StorytellingAccount PlanningProspect Research

Proposal Consultant

May 2021 – Feb 2023 · 1 yr 9 mos · Noida, Uttar Pradesh, India

Services SalesProject ManagementUpsellingCustomer RequirementsBusiness InsightsEnterprise Accounts+12

Hexaware technologies

2 roles

Deputy Product Specialist

Jul 2020 – May 2021 · 10 mos

+Product Manager - Responsible for the product planning and execution throughout the Product Lifecycle
+Technical Consulting - Suggesting tools stack to decrease tickets count in a customer environment
+Solution Architect - Designing new feature, offering for our automation catalogue
+Technology Research/Analyst Relations - working with leading analysts like Gartner and ISG to understand market trends in the Infrastructure Managed Services space
+Implementing Data Science algorithms to derive information from ticket data and create solution stack
+Created self-service workflows for end user using MS Power automate the process and enhance user experience
Customer Relations

Services SalesProject ManagementCustomer RequirementsEnterprise AccountsCommunicationPresales+13

Sr. Product Analyst

Mar 2018 – Jul 2020 · 2 yrs 4 mos

Sr. Product Analyst - Leading Digital Resolver under Digital Workplace Practice (EUC)
+ To lead a category of products to deliver consistent profitability and growth.
+ Respond to RFP/RFI on Digital Resolver offerings in EUC space
+ Act as a SPOC for Partners & vendors to build a better offering for customers
+ Work with engineering team to create new use cases, PoC and Automation workflow as per requirement
+ Establishing product pricing and estimation.
+ Responsible for adding new offering in Digital Workplace - Digital Resolver Catalogue
+ Prepare Solution Demos as per customer requirement

Project ManagementBusiness InsightsTechnical Project ManagementProof of ConceptResolving IssuesCreative Problem Solving

Hcl technologies (infrastructure services division)

3 roles

Senior Specialist

Promoted

Oct 2017 – Mar 2018 · 5 mos · Noida Area, India

+Implementation of various Automation Workflows from requirement gathering to production for Fortune 500 Accounts.
+ Deployed Auto healing and Self Service tools to help End Users fix L1 and L2 issues.
+ Integrated ITSM tools with Global Account Management to Automate tasks like Account Unlock, Onboarding Employee, etc.

Project ManagementBusiness InsightsTechnical Project ManagementProof of ConceptResolving Issues

Specialist

Jan 2016 – Oct 2017 · 1 yr 9 mos · Noida Area, India

Resolving Issues

Management Trainee

Jul 2013 – Nov 2014 · 1 yr 4 mos · Noida Area, India

+ Created .Net based tools for system and user management.
+ Part of Cloud Migration team, responsible for migrating on-premise data centre to cloud.
+ Created Scipts for Automating Various tasks in VB and Powershell.
+ Handled Amazon Web Services Accounts of various clients.

Technical Project ManagementCustomer ServiceResolving Issues

India infoventure

CEO

Nov 2014 – Jan 2016 · 1 yr 2 mos · New Delhi Area, India

+ Co-Founder of India Infoventures.
+ Main product - askpapa.in - a one stop solution to all your queries around government services, electronics, banking, health, study and travel. Ask the papa for anything.
+ Responsible for Marketing and growth of the company.
+ Responsible for managing team of 20 people for development of product and content.

Customer ServiceResolving Issues