Mayur Zambare

Operations Associate

Pune, Maharashtra, India10 yrs experience

Key Highlights

  • Over 9 years of IT management experience
  • Expert in IT infrastructure and operations
  • Proven leadership in team management and project execution
Stackforce AI infers this person is a seasoned IT Manager specializing in infrastructure management and operations across various sectors.

Contact

Skills

Core Skills

It ManagementIt Infrastructure Management

Other Skills

BackupComputer Hardware TroubleshootingDHCPDNSData Center OperationsDigital TransformationDisaster RecoveryERP SoftwareEnglishFirewallHardware NetworkingIP CamerasIP TelephonyIT AnalystIT Audit & IT budget

About

Professional with 9.7 years of experience in IT management. Led IT department and built IT Infrastructure, planning and facilitating the Data Center operations, Hardware & Software including ERP Implementation, IP telephony, IP camera and network migrations to the fiber optical network. Responsible for IT operations, IT strategy & IT System improvement. Retained IT management role, including vendor management and IT Infrastructure Management. Seeking higher responsibility as an IT Manager, IT Infrastructure Manager, Data Center Manager, IT Analyst, Sr. IT administrator, IT Executive, IT Support.

Experience

Steel mont private limited

Assistant Manager IT

May 2025Oct 2025 · 5 mos · Pune, Maharashtra, India · On-site

  • Delivered technical support to end users across multiple countries, effectively resolving hardware, software, and connectivity issues while ensuring seamless operations for a diverse, global workforce.
  • Managed and maintained Windows and Linux servers, including administering VMware ESXi environments to ensure stable and secure infrastructure for business operations.
  • Administered Active Directory accounts and group policies, managing user access, permissions, and organizational units to support security and streamline IT processes.
  • Managed Office 365 administration, including user mailboxes, email configurations, and the addition and configuration of custom domains with domain verification and DNS setup to ensure secure and seamless communication across the organization.
  • Managed website domains and hosting for up to 40 domains, overseeing credentials, CNAME, A-record, and TXT record configurations, along with timely renewals to ensure uninterrupted online presence and secure administration.
  • Deployed and managed a comprehensive suite of Sophos security products—including Endpoint, Email, Wireless, Server Security, XDR, Managed Detection and Response (MDR), and Data Loss Prevention (DLP)—through Sophos Central; created and managed users, computers, groups, and security policies to ensure robust protection and streamlined threat management across the organization.
  • Managed Cisco Meraki firewall deployments across 8 global locations, configuring security policies and monitoring network activity to ensure secure and reliable connectivity for all sites.
  • Administered and maintained IP CCTV camera systems, biometric and access control solutions, and Human Resource Management Systems (HRMS), ensuring secure facility access, reliable video surveillance, and efficient employee data management.
  • Oversaw IT asset management, tracking hardware and software inventory, lifecycle status, and user assignments to optimize resource utilization.
IT ManagementIT Infrastructure ManagementSystem AdministrationDigital TransformationIT OperationsImmediate Joiner

Delta global allied limited

IT Manager

Mar 2024Apr 2025 · 1 yr 1 mo · Pune, Maharashtra, India · On-site

  • 1. Oversee the design, implementation, and maintenance of robust IT infrastructure, including servers, networks, storage, and cloud services, to support critical operations and business continuity.
  • 2. Led the planning, procurement, installation, and IT support for computer systems, hardware, and networks, including network printers, LAN, WLAN, WAN, and firewall systems.
  • 3. Managed company email accounts and website, including creating and deleting email addresses, and updating the website. Handled setup and maintenance through cPanel and Microsoft 365 (M365) to ensure smooth communication, strong security, and effective website operation.
  • 4. Manage entire ERP project operations to achieve business objectives and ensure optimal resource utilization, overseeing ERP implementation, maintenance, and optimization to ensure smooth business operations and system efficiency.
  • 5. Managed Biometric Attendance Devices and Access Control Systems, IP PBX and IP Phones, IP-Based CCTV Cameras and NVRs, and Conference Systems at the Head Office and Branches.
  • 6. Managed and provided day-to-day IT support for the Smart Office HRMS, Tally Cloud Server, and ERP systems.
  • 7. As an IT Manager, led and mentored a team of IT professionals, including system administrators, network engineers, and support staff, fostering collaboration and growth in a collaborative and high-performance work environment.
  • 8. Prepared the IT budget periodically, including forecasting, monitoring, and adjusting as needed to align with organizational goals and financial constraints.
  • 9. Maintained an accurate inventory of all IT assets, including hardware and software licenses.
  • 10. Collaborated with external vendors and service providers for procurement, contract negotiations, and vendor management, ensuring quality service delivery and adherence to SLAs.
  • 11. Oversaw IT projects and initiatives, from planning and implementation to monitoring and evaluation, ensuring on-time delivery, budget compliance.
IT Infrastructure ManagementIT ManagementNetworkingIT Service ManagementTeam LeadershipNetwork Administration+4

Inmed.ai

IT Manager

Aug 2023Jan 2024 · 5 mos · Pune, Maharashtra, India · Hybrid

  • Manage IT infrastructure by handling hardware installation, network setup, and software/hardware upgrades Configured secure networks & maintained systems for optimal performance.
  • Supported developers with efficient access to development tools & platforms
  • Design and implement IT infrastructure, including conference systems, telephones, Wi-Fi, storage solutions, and mobility features. Set up infrastructure and provide IT support in upcoming facilities.
  • Lead and manage a team of IT professionals, including hiring, training, mentoring, and performance evaluation
  • Manage IT Support Escalation Matrix: Develop, implement, and oversee the escalation matrix for IT support. Ensure that issues are routed to the appropriate level of support based on their severity and complexity. Monitor and review escalation processes to ensure timely and effective resolution of critical issues.
  • Optimize and manage the internal ERP and CRM systems to ensure they deliver value to the business, following best practices.
  • Evaluate and select external vendors and service providers for IT infrastructure projects or ongoing support
  • Develop, implement, and manage IT governance frameworks and compliance programs to ensure that IT operations adhere to regulatory requirements, industry standards, and organizational policies, while effectively managing risk and safeguarding information assets.
IT Infrastructure ManagementIT ManagementIT Service ManagementIT StrategyTeam LeadershipEnglish+3

Dr.agarwal's eye hospital

Senior Executive- IT Infrastructure

Nov 2022May 2023 · 6 mos · Pune, Maharashtra, India · On-site

  • Responsible for managing efficient operations of all IT infrastructure including Data Centers, Servers, Internet connectivity, Windows and Linux PC, Network printers, biometric devices, WIFI, router, switches, firewalls and managing everyday IT operations of 10 branches of the Region.
  • Responsible for receiving and inspecting all incoming and outgoing IT assets. Created records to track IT assets. Updated, configured, and Deploy IT assets to the end user.
  • Perform IT requirement gathering for existing and new projects and report to the corporate office.
  • Manage various types of IT support vendors and instruct them where needed.
  • Manage the day-to-day IT operations of the IT group including downtime, reporting service levels, defining and tracking IT operational metrics, and providing status to higher IT Team.
  • Responsible for all change management requests; as well as Architectural Change Requests.
  • Responsible for Plan and executing the transfer of the whole IT infrastructure to the new location when a branch transfer request is made that includes the design and deployment of a new LAN network, router, firewall, internet service provider, biometric system, and Wi-Fi AP with the help of the Project Team.
  • Responsible for monitoring the escalation matrix, help desk and closing all IT service requests as soon as possible.
  • Act as a single point of contact for all IT infrastructure services in the Region.
  • Report to the application team about issues in cloud HRMS, MIS, and Foss accounting app and resolve them.
  • Research of new technologies and architectural solutions. Perform feasibility analyses, provide input to business cases, and provide recommendations as appropriate.
IT Infrastructure ManagementSystem AdministrationIT ManagementIT Service ManagementTeam LeadershipService Desk+3

Sunshine agri pvt ltd. jalgaon - india

2 roles

IT Manager

Promoted

Apr 2020Nov 2022 · 2 yrs 7 mos · Pune, Maharashtra, India

  • Administering efficient operations of Data Center and SAP Business One server and managing everyday IT operations.
  • Troubleshoot, Backup and update the windows server, database regularly to maintain the efficiency of the windows server.
  • Direct SAP Service Provider team to maintain the efficiency of the system and to coordinate between SAP Service Provider team and end-user to accomplish regular day to day work.
  • Manage and maintain the remote desktop connection of windows server of 12 remote locations and troubleshoot if necessary. Provided remote technical aid to computer systems and network of remote locations.
  • Managed, Installed, configured, upgraded, resolved all IT Infrastructure including PC hardware, peripheral connections, operating systems, third-party and in-house software installations, manage Windows and Linux systems, LAN, WAN.
  • Performed Incident Management, minimize disruption to our business by efficiently identifying incident causes and determining the right course of actions leading to incident closure.
  • Coordinate with higher management for identifying and recommend new IT technology solutions and perform requirement analysis.
  • Implement executive policies and Communicate with other departments to keep running IT operations fluently and make ITSM Processes efficient.
  • Prepare and review contracts, and Negotiation & Closing the deal. Perform vendor management.
  • Manage N-Computing desktop virtualization, Configured and installed routers, switches, Check Point firewall, IP Camera network, IP phone PBX device and IP Phones, Biometric attendance devices and Keep IT infrastructure up-to-date and secured.
  • Handle day to day end-user IT Operations that includes video conferencing, printers, day to day break-fix solutions and service requests.
  • Is responsible for monitoring and controlling the performance and status of security safeguards. Responsible for operating and maintaining firewall and endpoint detection and response tool (EDR).
IT Infrastructure ManagementSystem AdministrationVPNIT Service ManagementTeam LeadershipIT Analyst+7

IT Administrator

Apr 2018Mar 2020 · 1 yr 11 mos · Pune, Maharashtra, India

  • IT Administrator in Sunshine Agri Pvt Ltd.
IT Infrastructure ManagementSystem AdministrationTroubleshootingVPNIT AnalystData Center Operations+6

Harja industries

Information Technology Executive

Jan 2015Feb 2018 · 3 yrs 1 mo · On-site

  • Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware used in manufacturing processes.
  • Diagnose and resolve technical hardware and software issues, including network connectivity problems, printer malfunctions, and software configuration errors to minimize downtime.
  • Assist in the design, installation, configuration, and maintenance of local area networks (LANs), wide area networks (WANs), and wireless networks to support manufacturing operations.
  • Assist end-users in utilizing various software applications, systems, inventory management software, and production planning tools.
  • Manage IT inventory, including hardware components, software licenses, and peripherals, ensuring adequate stock levels and tracking usage to prevent shortages.
  • Implement backup solutions and disaster recovery plans to protect manufacturing data and systems from data loss, corruption, and cyber threats, conducting regular backups and recovery tests as needed.
  • Collaborate with IT vendors and service providers for procurement, support, and maintenance of IT infrastructure and services, managing contracts, service level agreements (SLAs), and vendor relationships.
Infrastructure TechnologiesERP SoftwareComputer Hardware Troubleshooting

Education

SSBT'S COLLEGE OF ENGINEERING & TECHNOLOGY, BAMBHORI.

B.E. ( Bachelor of Engineering ) — Information Technology

Jan 2011Present

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