Richa Goswami — CEO
Board Member and former Global C-Suite executive with 20+ years across financial services, wealth, and consumer goods. At Fidelity, HSBC, and J&J, I led digital and marketing transformations with $500M+ budgets and built propositions reaching 50M+ customers worldwide. Today, I bring this expertise to boards and ventures navigating disruption, growth, and long-term value creation. I serve on the Board of EQT, where I sit on the Remuneration Committee and act as Board Champion for Brand & Marketing. I am also the Asia Chair of the Mobile Marketing Association (MMA), a global board shaping the future of mobile marketing, and a Partner at the Nudge Institute, where I mentor founders scaling purpose-driven businesses. Previously, I was the first Group Chief Marketing & Brand Officer at Fidelity, Global Chief Customer & Marketing Officer at HSBC, and Global Chief Digital Officer at Johnson & Johnson, where I redefined customer engagement and drove growth across highly regulated industries. I contribute to boards by: -Guiding digital, AI, and data strategy to build resilience, trust, and new growth. -Overseeing remuneration, ESG, and sustainability agendas, aligning performance with long-term value. -Bringing deep consumer and brand expertise to financial services, wealth platforms, and consumer goods navigating disruption. -Leveraging global experience in governance, risk, and regulatory complexity. Recognized in the WFA CMO Hall of Fame, I am a purpose-driven investor and mentor, backing female-founded and mission-driven ventures. From a small town in India to the global boardroom, I remain committed to breaking barriers and enabling the next generation of leaders to create meaningful, purpose-led change.
Stackforce AI infers this person is a seasoned executive in Fintech and MarTech with a strong focus on digital transformation.
Location: Singapore, Singapore
Experience: 28 yrs 11 mos
Skills
- Digital Strategy
- Brand Management
- Organizational Leadership
- Branding
- E-commerce
- B2c
- Digital Marketing
- Finance
- Marketing Strategy
- Strategic Thinking
Career Highlights
- Led digital transformations with $500M+ budgets.
- Built propositions reaching 50M+ customers worldwide.
- Mentored founders scaling purpose-driven businesses.
Work Experience
The/Nudge Institute
Partner for The Nudge Incubator and Accelerator (1 yr 7 mos)
EQT Group
Independant Board member (1 yr 11 mos)
Fidelity International
Group Chief Marketing and Brand Officer (1 yr 11 mos)
HSBC
Global Chief Customer and Marketing Officer at HSBC (11 mos)
Global Head of Customer and International, Wealth and Personal Banking (1 yr 8 mos)
Johnson & Johnson
Global Head of Digital (9 mos)
Global Head of Content, Creative Execellence and Digital platforms (5 mos)
Asia Pacific Head of Total Brand Experience (11 mos)
Asia Pacific Head of Digital for Consumer Healthcare Businesses (3 yrs)
MMA Global APAC
Board Member (7 yrs 2 mos)
Fitness Quotient
CEO and Co-Founder (1 yr 3 mos)
Standard Chartered Bank
Managing Director, Mobile and Payments (1 yr 3 mos)
Global Head, Next Generation Banking (1 yr 6 mos)
Senior Vice President, Strategy and Customer Proposition (11 mos)
HSBC
Senior Vice President, Global Wealth Management (11 mos)
Senior Vice-President,HSBC Direct (1 yr 11 mos)
Vice-President Digital Banking and Propositions (7 mos)
Chief Marketing and Proposition officer (3 yrs 10 mos)
Senior Digital Channels and Proposition Manager (5 mos)
Regional Product Manager, Corporate & Instituitional Banking (3 yrs 3 mos)
CSC
Management Consultant (1 yr 6 mos)
Dentsply
Product Marketing Manager (8 mos)
Education
Senior Leadership Program at Saïd Business School, University of Oxford
MS at Strathclyde University
B. Pharmacy at Goa College of Pharmacy
