Mar 2024 – Jun 2025 · 1 yr 3 mos

• 1. Managing a team of 7 FTEs across US & India (Intelligence Architects & Engagement Managers)
• 2. SPOC for all customer facing interaction (US, EMEA, APAC) for our Intelligence product ($15M ARR)
• 3. Coordinating with customers, content team, PMs on day-to-day basis for driving product direction
• 4. Help the AE, CSMs as needed during the sales process doing demos/POCs

Oct 2018 – Feb 2024 · 5 yrs 4 mos

• Apr. 2021 – Feb 2024 (Manager, Delivery Services, Digital.ai)
• 1. Played a key role in defining the services roadmap as part of the Numerify acquisition into Digital.ai
• 2. Managing a team of 3 FTEs in India (Engagement Managers, previously called as TAMs)
• 3. SPOC for all APAC customer facing interaction for our Intelligence product ($4M ARR)
• 4. Created & managed a Champagne instance (Numerify Operations Monitoring) – A platform which does internal reporting across all departments with dashboards built for C level execs in the company.
• Oct. 2018 – Mar. 2020 (Technical Account Manager (TAM), Numerify)
• 1. Collaborate with 4 enterprise clients and be their SPOC for all activities, 2 of them in the Fortune 100 (including new requirements, issue resolution etc.)
• 2. Coordinate with CSMs for upselling and adoption (helped with $1.1M ARR upsell)
• 3. Helped provide requirements for our Change Failure Prediction product which contributes to 60% of overall Numerify net new sales in that period.

Jul 2017 – Sep 2018 · 1 yr 2 mos · Brussels, Belgium

• Enabling Procurement (EP) SPRL at the time I worked there was a 7 member team. So I played multiple roles.
• Senior Data Analyst/Procurement Consultant
• Consulting assignment for a market leader in agricultural and horticultural supplies in the Benelux. Savings generated in excess of €3M on a spend of €70m – 4.2% savings, which is higher than industry average!
• Helping the team with all the data analysis
• Generating Spend Cube
• Creating an automated Negotiation pack
• Categories handled – Bakery and Pet foods
• Internal Roles at EP
• Product Manager to build a new B2B product for the procurement market - Solutiam
• Improving website of EP & implementing SEO on the website

Mar 2016 – Aug 2016 · 5 mos · Chennai, India

• Conceptualized, created, and developed two products by coordinating with onsite team, technology team, and customers:
• Customer 720: Implemented Ontology-Based Information Extraction to extract key information from raw text content. Developed a Web Scrapping module to scrape dynamically loaded web pages and utilized Social Media API’s to extract sociodemographic information. Visualized end output in Neo4j graph DB.
• Life Event Detection: Created for a Singapore bank to detect life and business events of individuals/companies to generate potential leads for targeted offers, increasing conversion opportunities.

Jun 2014 – Mar 2016 · 1 yr 9 mos · Chennai, India

• 1. 1st Employee of the Big Data Analytics startup, BigTapp
• 2. Worked in the loyalty and campaign analytics for the world leading low-cost airline helping them win “Best Low-cost Airline" award in 2015
• 3. Implementing customer segmentation and A/B testing to increase the Open rates of the campaigns being sent, thus improving the open rate and conversion rates by 3%
• 4. Responsible for all digital informative and promotional campaigns for the airline client.
• 5. Performing all the Requirement gathering, customer segment selection, costing, campaign execution, campaign monitoring, post campaign performance, ROI of campaign measurement

Aug 2013 – May 2014 · 9 mos · Bangalore, India

• 1. Single person managing the entire social media analytics team of a Fortune 30 client
• 2. Identified the various reasons for the decline in sales of mobile handsets for a Fortune 30 client and present the client with an extensive factor map – This helped them to re-target their strategy to counter their competitors.
• 3. Consulting activity for that mobile handset client leading to them moving out of the mobile OS space and focussing fully on their hardware.