Girish Menon

CEO

Flower Mound, Texas, United States25 yrs 10 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Delivered multimillion-dollar projects on time and budget.
Bridged business and technical teams effectively.
Led initiatives that significantly improved operational efficiency.

Stackforce AI infers this person is a Telecommunications Program Manager with extensive experience in CRM and data management.

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Skills

Core Skills

Program ManagementProject ManagementCrm Implementation

Other Skills

AgileAgile MethodologiesBigdataBusiness AnalysisBusiness IntelligenceBusiness Process ImprovementBusiness Process ManagementChange ManagementClient CommunicationConsultingCustomer Relationship Management (CRM)Data ManagementEnterprise Application Integration (EAI)Enterprise ArchitectureFinancial Management

About

I deliver successfully completed high-visibility, high-stakes projects with many players and competing interests—on-time and on-budget, without fail. My efforts have led to: ✔️ AT&T’s ability to monetize data with data products for sale to external companies; ✔️ Improved IT operations at AT&T with the institution of a task force that identified deficiencies and implemented changes; and ✔️ Expansion of Amdoc’s service offerings for AT&T. "I am by now used to [Girish) exceeding all expectations on delivering another program on time, however this one was special. Thanks for persistence and patience in seeing this through.” I began my career as a developer and have a good understanding of how developers think, and act. As a senior manager, I readily bridge business and technical teams by contributing to technical discussions and earning the trust and respect of the technical teams. "I really appreciate your leadership on this project...your communication and updates are top notch." Attention to detail, a willingness to learn and understand the technology and business objectives of projects, and the ability to develop a close relationship with clients and serve as a trusted adviser lead to successful project delivery, every time.

Experience

Amdocs@at&t

3 roles

IT Director

Jan 2019 – Present · 7 yrs 2 mos

IT Director - Amdocs@AT&T

Promoted

Jan 2019 – Jan 2019 · 0 mo

Senior Program Manager

Jun 2005 – Present · 20 yrs 9 mos

Direct program delivery, financials, and executive level client communications for multimillion-dollar projects.
►AT&T
✔️Led successful hydration of 4 datalakes (10 PB) from multitude of data sources.
✔️Secured major outsourcing deal to take over Tier1 billing-support operations of AT&T.
✔️Spearheaded data-warehousing application redesign that slashed 16 hours from processing time.
✔️Monitored project finances and SLAs for 3 core and 15 critical applications under managed-services contract.
►Bell Canada
✔️Led team of Amdocs and SAS consultants delivering solution that reduced churn and delinquencies 50%.
►Vonage
✔️Established governance model, communication plan, risk and scope management for new billing system allowing for expansion into commercial market.

Program ManagementProject ManagementFinancial ManagementClient CommunicationData ManagementOutsourcing+2

Capgemini

CRM Managing Consultant

Jan 2000 – Jan 2005 · 5 yrs · California

Implemented Siebel CRM solutions for v AT&T, Sprint, Williams Communications, Walt Disney, Johnson & Johnson, TXU, AIMCO, and Capital Group.
✔️Directed $5M iCRM call-center project involving 1800 seats for two major telecom companies.
✔️Facilitated outsourcing deal with TXU.

CRM ImplementationProject ManagementOutsourcingClient Communication