Jan 2023 – May 2024 · 1 yr 4 mos · Pune District, Maharashtra, India · Hybrid

• Led simultaneous operational transformation across six departments: Sales, Marketing, Academics, Operations, HR, and Placements for a scaling edtech firm.
• Built integrated systems that reduced administrative load, improved cross-team execution, and created repeatable operational rhythms the organisation could run without constant leadership intervention.
• This engagement required something most operational projects do not: designing for human adoption, not just technical efficiency. Systems that people actually use.

Aug 2022 – Jul 2024 · 1 yr 11 mos · India · Remote

• Led full operational and digital transformation for a growing investment advisory firm.
• Flagship result: Redesigned client communication and CRM workflows, reducing management time from 4 to 8 hours per week to 1 hour per month, while simultaneously increasing client volume and communication quality.
• Scope included CRM implementation, ERP integration, sales pipeline automation, team process design, and cross-department workflow standardisation.
• This engagement is the clearest proof of what operational system design actually produces: not incremental improvement, but a structural change in how the business runs.

Oct 2019 – Apr 2021 · 1 yr 6 mos · Pune/Pimpri-Chinchwad Area

• Project Lead for Pune Cultural Mapping, Tata Technologies CSR
• Operational lead for Pune Cultural Mapping, a complex, multi-stakeholder project involving 70 to 80 people across collaborators, staff, and interns, delivered under significant resource and timeline constraints.
• Built and managed the full operational infrastructure: work plans, documentation systems, stakeholder communication, reporting frameworks, and archiving guidelines for a city-wide cultural database.
• This project is where I learned what most operational consultants have not: how to build systems that work when the team is under-resourced, the brief is ambiguous, and the stakes are genuinely high.

Dec 2018 – Present · 7 yrs 4 mos · Remote

• Clarity90 is a 90-day operational framework built to solve one specific problem: founder-led businesses that are growing but breaking because the founder is still the operating system.
• Most founders reach a point where effort and results stop correlating. The business is not failing. It is structurally dependent on one person. Every decision, every handoff, every execution thread runs through the founder. Growth becomes a ceiling.
• Clarity90 removes that ceiling.
• The framework covers operational diagnosis, system design, team enablement, and founder exit from daily execution. Delivered as Fractional COO engagements and cohort programmes for founders across IT, consulting, education, and social impact sectors.
• If you're a founder who feels stuck between effort and results, Clarity90 is designed to fix that gap
• Embedded operational partner for founder-led businesses navigating the gap between vision and execution.
• Key results: Reduced a client's weekly operational management from 4 to 8 hours to 1 hour per month through end-to-end workflow design and system build. Freed founders 15 or more hours per month by building team-run execution systems. Implemented RevOps frameworks that made sales pipelines predictable without founder involvement.
• Acted as Founder's Office lead across vendor management, team enablement, and operational rhythm-setting.
• Sectors: IT services, consulting, education, social impact, investment advisory.

Nov 2017 – Mar 2018 · 4 mos · Pune Area, India

• Pune Heritage Festival 2018 - 64 events across 9 days
• Responsibilities:
• Conceptualize Manage & executive Pune city – wide Heritage Festival with an aim to create heritage awareness and develop a platform for heritage related entrepreneurship. Role included creative design, managing team, associate rapport building, budget planning, fund raising, formulate professional alliances, e – commerce website development, Mobile App conceptualization and management, Social Media management, Press conferences – Press releases, Radio & Newspaper campaigns

Sep 2016 – Sep 2017 · 1 yr · Greater Delhi Area

• Provide expertise to prepare 'National Tourism Policy & Master plan for New Delhi

Jun 2015 – May 2018 · 2 yrs 11 mos · Raigad, Pune

• Develop villages coastline as rural tourism destinations; community orientation and capacity building, coordinate product development and consultants;
• Community Mobilization
• Training & Capacity Building
• Product development
• Business Development
• Human Resource Development and Coordination
• Account Keeping & Reporting

Jun 2012 – Jun 2015 · 3 yrs · Pune/Pimpri-Chinchwad Area

• Taught History of Architecture and Architectural Design to undergraduate students. Coordinated institutional events and guest lecture programmes.
• This is where Clarity90 began, not the product, but the instinct behind it. Designing curricula that made complex, layered systems legible to people encountering them for the first time. Making structure feel accessible rather than intimidating.
• That pedagogical foundation runs through everything I build today.

Feb 2009 – Mar 2010 · 1 yr 1 mo

• Formulating Conservation Management Plan for Ellora Caves at Maharashtra, India

Apr 2006 – Jun 2018 · 12 yrs 2 mos

• A decade building, documenting, and managing complex systems at the intersection of community, government, and physical infrastructure. From Ellora Caves conservation management to UNESCO heritage site documentation to city-wide festival operations across 64 events in 9 days.
• This period also includes three years as Assistant Professor at Marathwada Mitramandal College of Architecture — teaching History of Architecture and Architectural Design to undergraduates. That is where Clarity90 began, not the product, but the instinct behind it. Designing curricula that made complex, layered systems legible to people encountering them for the first time.
• What this period built: the ability to work in environments with no playbook, multiple competing stakeholders, deep ambiguity, and outcomes that matter. The skills that make a good heritage manager and the skills that make a good Fractional COO are more similar than either world knows.