Priyanka Ramani

CTO

Singapore, Singapore, Singapore15 yrs 9 mos experience

Key Highlights

  • 15 years of experience in Production Management and SRE roles.
  • Expertise in Investment Banking applications and payment systems.
  • Proven leadership in high-pressure environments.
Stackforce AI infers this person is a Fintech expert with strong capabilities in production management and system reliability.

Contact

Skills

Core Skills

It Service DeliveryProduction ManagementIt ManagementApplication SupportReliability EngineeringStakeholder Management

Other Skills

Application Support ManagementAutosysBFSIBack Office OperationsBankingBatch FilesBatch ProcessingCCardsChange ManagementFinanceFront OfficeFront to Back OfficeG/L ReconciliationsGeneos

About

Around 15 years of experience in Production Management and SRE roles, I specialize in system analysis within the Investment Banking industry. My expertise spans Fund Accounting (GFA, FFA, ITF), Ledger (SGL), Reconciliation, Demand Deposit Risk Monitoring Activities, and Virtual & Real-Time Payments. I have successfully led and managed projects across diverse production management environments, delivering multi-level support for investment banking applications such as JP Morgan, Royal Bank of Scotland, State Street, Wells Fargo, and Bank of America. Possessing excellent leadership abilities, I thrive in dynamic, high-pressure environments. My skill set includes: Incident, Change, and Release Management Problem Management and Application Onboarding Team and Stakeholder Management Conflict Resolution and Employee Engagement BCP & DR Planning Currently, I serve as the Head of Production Support, leveraging my expertise to drive operational excellence and strategic outcomes.

Experience

Hps

Head of Technology Support -APAC

Mar 2024Present · 2 yrs · Singapore

  • Payments & Cards
  • Issuing & Acquiring
  • Production Support & SRE
CardsIT Service DeliveryPayment Card ProcessingService OperationsProject ImplementationStakeholder Management+9

Bank of america merrill lynch

Vice President

Apr 2022Mar 2024 · 1 yr 11 mos · Singapore

  • Real Time Payment
  • Finacle Support
  • Production Management & SRE
Service OperationsProject ImplementationStakeholder ManagementIT ManagementPaymentsProduction Management

Wells fargo

Technology & SRE Manager

Jun 2021Apr 2022 · 10 mos · Bengaluru, Karnataka, India

  • Virtual Payments
  • Production Management
IT Service DeliveryService OperationsProject ImplementationStakeholder ManagementApplication SupportOffshore Team Leadership

Jpmorgan chase & co.

Assistant Vice President

Jan 2019Jun 2021 · 2 yrs 5 mos · Bengaluru, Karnataka, India

  • Production Management for IDDA (International Demand Deposit Account), iBUS & RAISe
Service OperationsReliability EngineeringProduction Management

Royal bank of scotland business

Senior Application Support

Aug 2017Jan 2019 · 1 yr 5 mos

  • SGL – Single General Ledger (RBS - Ledger)
Service OperationsStakeholder Management

Wipro

2 roles

Project Lead

Promoted

Jan 2016Aug 2017 · 1 yr 7 mos

  • SEC-SST-MD-EFA (State Street – Enterprise Fund Accounting)

Senior Project Engineer

Jun 2010Dec 2015 · 5 yrs 6 mos

  • SEC-SST-MD-EFA (State Street – Enterprise Fund Accounting)

Education

Birla Institute of Technology and Science, Pilani

Master of Science (MS) — Computer Software Engineering

Jan 2011Jan 2014

University of Rajasthan

BCA — Computer Science

Jan 2007Jan 2010

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