Jan 2023 – Jan 2025 · 2 yrs · Niagara, Ontario, Canada

• Secured approvals from 8,000+ residents and 200+ businesses for Bell’s $1.5B Fiber Expansion Project.
• Increased lead qualification speed by 40% through implementing optimized outreach strategies and tailored follow-ups.
• Boosted business sales by 25% by researching client operations and delivering personalized solutions that addressed key needs.
• Achieved a 50% conversion to qualified meetings through high-volume daily outreach (100+ calls, emails, and social engagements).

Jan 2022 – Jan 2023 · 1 yr · Hamilton, Ontario, Canada · On-site

• Exceeded quarterly targets by 110% for 4 consecutive quarters, leveraging consultative selling to secure long-term service contracts.
• Conducted B2B and B2C fiber and VoIP sales, delivering customized telecom solutions for clients across Toronto.
• Generated 1,200+ product sales, outperforming team averages by 30% through strategic field prospecting and personalized customer engagement.
• Improved team sales performance by 25% by developing peer training sessions on closing techniques and handling objections.

Jan 2020 – Jan 2022 · 2 yrs · Burlington, Ontario, Canada · On-site

• Sold over 2,000 products; recognized as Top Sales Representative for five months.
• Increased client retention by 35% year-over-year by leveraging CRM and customer data to identify upsell opportunities and tailor follow-ups.
• Reduced churn by 20% by utilizing churn and satisfaction analytics in HubSpot to forecast at-risk accounts, enabling proactive retention strategies.
• Generated $500K by retaining and upselling key accounts, strengthening customer loyalty, and recurring revenue streams.