Mar 2020 – Sep 2025 · 5 yrs 6 mos · Santa Monica, California, United States · Remote

• I led an internal tooling team responsible for message schema management, documentation, and data quality tooling. This is a cross functional team with design, front end, back end, and data engineering responsibilities, with stakeholders at every level in the Disney+ organization.
• Cross Team Impact
• Lead internal tooling team tasked with resolving data quality issues in client telemetry.
• Principle technical leader for the Unlimited DVR project, coordinating between six technical teams, design, and product.
• Managed QA efforts for the Dancing With The Stars and Hulu on Disney+ releases.
• Founded cross-team best practices committee, reducing duplicated code in new services by 40%.
• Key Deliverables
• Created centralized message schema and data quality hub, with tooling to reduce data quality errors.
• Cut failed message volume to the DLQ by 30%.
• Identified architectural issue in the Disney+ pause & resume data store, redesigned to to save $36m a year.
• Cut Hulu Cloud DVR cost by 75% while improving user experience via the Unlimited DVR project.
• First team to deliver production features for the new, unified Disney Streaming technical architecture.
• Migrated to cloud native architecture a year ahead of planned schedule.
• With load testing and early planning, delivered the first incident free Super Bowl in DVR Team history.
• People Management
• Increased head count by 40% in a competitive labor market with clear job descriptions and a responsive interview loop.
• Maintained the lowest attrition rate in the department through the merger with Disney, Covid, and social disruptions in Los Angeles.
• Trained three individual contributors to transition to the management track.
• Mentored three software engineers into senior level positions on the IC track.
• Managed a remote team, with members in three states and two countries.

May 2017 – Jun 2019 · 2 yrs 1 mo · Santa Monica, California · On-site

• At Edmunds.com I managed the Lead Collection Team, which managed the forms and backend systems responsible for collecting sales leads for vehicles, storing them, and transmitting them to internal and external partners. In particular we were tasked with unifying and modifying the dozen lead forms that had been created over the years, improving the reliability and performance of the lead API, and also quickly handling requests by vehicle OEMs to take advantage of short term business opportunities.
• Key Deliverables
• Successfully combined a dozen lead forms to a responsive, flexible, and performant form built with React.
• Reduced P99 API latency from 4s to 250ms, reducing dropped leads by 15%.
• Architected the lead collection system to be available during a AWS region outage.
• Drove over $5m a year in revenue by rapidly delivering on specific OEM requirements for ad campaigns.
• Reduced lead form iteration time by 90% with internal self-help tooling for product owners.
• Designed a secure system for protecting customer data while enabling mission critical data analysis.
• Spearheaded project to migrate client configuration from Salesforce to a purpose built data store.
• People Management
• Managed a distributed team with engineers in Europe and the United States.
• Created a unified hiring loop for all backend engineers, ensuring consistency across teams, simplifying the hiring process.
• Only non-executive on the hiring and promotion committee.
• Recreated the engineering career ladder for clearer expectations and a longer engineering only career trajectory.

Mar 2015 – Apr 2017 · 2 yrs 1 mo · Chicago, IL

• One of a small team responsible for maintaining a key middle layer in all DRW trading operations.
• The applications we ran both maintained a record of every financial instrument the company
• traded across multiple exchanges, and the trades and positions for each individual trading desk.
• Also provided key support to back office operations critical for compliance and risk management.
• Part of the team that maintained the company’s trade & position store and the trading instrument reference application.
• Completed rewrite of the process to import financial futures for better performance and reliability.
• Wrote an application analyzing bond interest, providing better accuracy than a Bloomberg terminal.
• Maintained system uptime during the record breaking trading days of Brexit and the 2016 election.
• Wrote services to automate end of day backend processes, saving dozens of hours of labor per week.
• Improved internal devops tools, adding features to save hours of work per sprint.
• Administered over 100 dedicated servers and VMs using a mixture of open source and proprietary observability tools.

Oct 2013 – Feb 2015 · 1 yr 4 mos · Denver, CO

• I work on the backend of Pivotal Tracker, the much used and loved agile project management tool. It's my responsibility to help triage, write tests for, both bugs and new features. I primarily work in Ruby on Rails with a fair bit of Javascript mixed in for good measure.

Sep 2012 – Oct 2013 · 1 yr 1 mo · Chicago, Illinois

• Principle Engineer for the Quill for Google Analytics project (http://quillga.narrativescience.com). Responsible for the acquisition, storage, and analysis of new data from Google Analytics. Also responsible for adding new features to the front end server that displays reports to users.

May 2011 – Sep 2012 · 1 yr 4 mos · Chicago

• Write and test code for Onshored's flagship product, WebCheckout. Instrumental in the rewrite of WebCheckout's scheduler, resulting in large performance gains.