Dec 2016 – Apr 2017 · 4 mos

• Heading Global E-learning (Online + Instructor Led training) Retail (B2C) & Enterprise (B2B) Delivery.
• Heading Customer Engagement Team, managing complete customer life cycle post sales to Exam & Certifications.
• Webinar Management, Hosting, Moderation & Category Management.
• Driving Customer reviews on online platforms such as Linkedin, Facebook, Twitter, Trustpilot, Quora.com & Managing all the Social media traffic and escalations.

Nov 2014 – Nov 2016 · 2 yrs

• Managing the Global Sales Support operations for Simplilearn
• Workshop Management - Planning, scheduling, forecasting and monitoring.
• debt management and to facilitate and control of debtors.
• Cross-function collaboration
• process Management

Dec 2013 – Oct 2014 · 10 mos

• Managing workshops profitability and sign-off from sales.
• Cross-function collaboration

Sep 2012 – Nov 2013 · 1 yr 2 mos

• Handled Project Management & Quality Management -Sales and Operations across Pan India
• Handling a team with the given products to achieve the targets with the given deadline.
• Develop marketing plans and strategies, formulate plans for marketing activities.
• Conduct market research to for the launching of new products.

Aug 2011 – Aug 2012 · 1 yr

Jun 2009 – Jul 2011 · 2 yrs 1 mo · Bangalore

• Bidding govt & psu training tenders, taking care of operations and executing the trainings successfully

Aug 2008 – May 2009 · 9 mos · Bangalore

• Recruiting the team of advisors.
• Training the new joiners on insurance products.
• Generating the sales to the organization.