Dec 2018 – May 2020 · 1 yr 5 mos

• Primary resource for technical requirement gathering and integration of Unbxd products with customer’s website.
• Responsible for heading a team of integration and QA engineers along with Data Scientists and Data Analysts.
• Working with customers and internal stakeholders to arrive at a Project Plan, Statement of Work and Business Requirement Document.
• Responsible for creating performance and maintenance reports, QBR’s and other technical documents.
• Act as a point of contact to improve product offerings by providing feedback on features to Product Management and Engineering teams.
• Conducting A/B test using Google Analytics/Omniture and ensuring that there is a positive up trend in sale conversion.
• Responsible to provide Unbxd console trainings and workshops to ensure that customers can merchandise their products appropriately.
• Gathering of business requirements by conducting Joint Application Designs (JAD) sessions with key business stakeholders.

Apr 2018 – Dec 2018 · 8 mos

• Managing Projects for Content Delivery customers.
• Lead Instructor for Akamai certification training on Akamai Products for internal and external stakeholders.
• Participating in internal projects/documentation to incorporate implement best practices,improving methodologies and quality of integrations.
• Understanding and Executing Akamai APIs end to end and training the customers on the same.
• Mentoring New hires and familiarize them about Akamai platform and products.

Apr 2016 – Apr 2018 · 2 yrs

• Assessing customer’s web architecture and providing appropriate recommendations. This imbibes evaluating and understanding customers' Content Management processes, Web Architecture and Security requirements.
• Recommending technically viable solutions and work closely with customers, sales and pre-sales teams to implement best possible solutions for the given set of requirements.
• Responsible for identifying Akamai's new product features and run POC's with the customers.
• Working meticulously with Account Management, Sales professionals, Engineering, Product Development and Customer Care to resolve whatever technical issues that may arise.
• Document technical steps, recommendations and any other pain points for the customer.
• Conduct web performance reports for the customer and provide them with necessary recommendations for Web Performance Optimizations.

Sep 2014 – Mar 2016 · 1 yr 6 mos

• Part of a development team which was responsible to create a new bank subsidiary via Mainframes.
• Extensive use of Extract, Transform and Load (ETL) and Data Warehouse.
• Used automation to streamline the entire process.
• Responsible for cross team coordination with onsite and business teams.
• Responsible for creation Design Document, Test Plans, Test Cases, Test estimation, Test Case design and Test Reports and Script execution.
• Involved in end-to-end Development followed by System, Integration, and Regression testing.

Sep 2013 – Sep 2014 · 1 yr

• Did front end development. Followed Agile Methodology.
• Conducted Unit and System testing using automated scripts.
• Well versed in automation tools such as Unified Functional Tester, QuickTest Professional, Load runner.
• Used Application lifecycle management (ALM) for supervision of a software application from its initial planning through final production Go-Live.
• Conducted Manual Testing for a given Web application.