Raj Kumar Gupta

Product Manager

Noida, Uttar Pradesh, India12 yrs 8 mos experience

Most Likely To SwitchAI ML Practitioner

Key Highlights

10+ years of experience in product management.
Proven track record in scaling SaaS platforms.
Expertise in AI-driven product innovation.

Stackforce AI infers this person is a SaaS Product Manager with a strong focus on AI-driven growth and user retention strategies.

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Skills

Core Skills

Product StrategyAi/ml-driven PersonalizationGrowth & Retention

Other Skills

Large Language Models (LLM)Natural Language Processing (NLP)Data AnalyticsTeam LeadershipUser ResearchExperimentation (A/B, Multivariate)Generative AIGrowth StrategyProduct DevelopmentGo-to-Market StrategyProduct Road MappingCross-functional Team LeadershipBusiness-to-Business (B2B)User Experience DesignProduct Design & Development

About

AI-Driven Senior Product Manager with 10+ years of experience scaling consumer tech and SaaS platforms to $100M+ revenue. Expert in product strategy, growth, personalization, and user retention through data-driven decision making, experimentation, and AI/ML-based product innovation. Proven track record of leading cross-functional teams, launching 0→1 products, and driving measurable business impact across B2C and B2B ecosystems. Skilled in roadmap ownership, stakeholder alignment, GTM strategy, and full product lifecycle management. Core Skills: Product Strategy • Growth & Retention • AI/ML-Driven Personalization • Experimentation (A/B, Multivariate) • Data Analytics • User Research • Monetization • SaaS • Platform Scaling • Team Leadership • GTM Execution • Stakeholder Management • Agile & OKRs

Experience

Fareportal

Senior Product Manager

Jun 2022 – Present · 3 yrs 9 mos · Gurugram, Haryana, India · Remote

Owned strategy & roadmap for Hotels & Packages, aligning with growth and retention goals.
Spearheaded migration to in-house booking platform, achieving +45% ARPU uplift and -30% reduction in operational costs.
Deployed ML-driven personalization in hotel search, reducing search-to-booking time by 25% and boosting click-through rates (CTR) by 18%.
Scaled A/B testing: 1M+ traffic experiments, delivering +15% uplift in bookings.
Launched hotel cross-sell in flight flows, generating +12% incremental revenue and repeat usage.
Optimized UX & supplier integrations, improving Net Promoter Scores (NPS) and retention.
Partnered with engineering, data science & marketing on funnels, retention & pricing via personalization / cohort-based targeting.

Large Language Models (LLM)Natural Language Processing (NLP)Product StrategyAI/ML-Driven Personalization

Makemytrip

Senior Product Manager

May 2018 – May 2022 · 4 yrs · Gurugram, Haryana, India · On-site

Scaled user acquisition by 40% & bookings by 35% through data-driven experiments, funnel optimization & A/B testing.
Expanded TAM +50% through new product categories (Airport, Rentals, Outstation cabs).
Led 0-to-1 product development — conceptualized, designed, and launched Cabs & Trains modules in the Goibibo app, integrating backend systems and APIs.
Reduced customer contact cost by 78% improving NPS from 65 → 85 through automation.
Reported to SVP – Growth, driving cross-functional strategy, roadmap prioritization, & investment decisions.

Large Language Models (LLM)Generative AIProduct StrategyGrowth & Retention

Goibibo

Product Manager

Mar 2016 – May 2018 · 2 yrs 2 mos · Gurugram, Haryana, India · On-site

Spearheaded the development of train and cab services from inception to integration within the Goibibo app and website.
Played a key role in scaling the bus product, enhancing user experience and service offerings.
Collaborated with cross-functional teams to ensure seamless product launches and updates.
Leveraged market research to identify customer needs and drive product innovation.

Go-to-Market StrategyProduct Road MappingProduct Strategy

Limetray

Product / UX

Jul 2013 – Mar 2016 · 2 yrs 8 mos · Delhi, India · On-site

Designed innovative SaaS tools tailored for restaurants and cloud kitchens, enhancing user experience.
Conducted comprehensive UX research and developed prototypes for over 20 clients, ensuring their needs were met.
Improved onboarding processes by 25% and reduced churn by 15% through effective user journey mapping.

Go-to-Market StrategyBusiness-to-Business (B2B)Product Strategy