Aug 2019 – Sep 2021 · 2 yrs 1 mo · Bengaluru Area, India

• Managed driver experience to improve efficiency of order completion for the drivers. Accountable for providing frictionless booking experience while completing an order for the drivers. Defined the strategy and 3Y vision for booking experience stream. Owned defining OKRs for the team every half year and creating a roadmap for achieving the KRs. Managed an 8-member engineering team, 1 QA, 1 BI, 1 research and 1 designer.

Jun 2018 – Jul 2019 · 1 yr 1 mo · Mumbai Area, India

• Accountable for the growth, feature improvement, customer service and retention related features for motor (car and
• bike) insurance. Highly focused on improving the conversion percent in each step of the user journey.

Mar 2018 – Jan 2022 · 3 yrs 10 mos · India

May 2017 – May 2018 · 1 yr · Noida Area, India

• As one of the biggest start-ups of India, Paytm provided me with an opportunity to apply my problem-solving skills on multiple fronts.
• Designed and launched Paytm Fastag wallet which allows customers to zip through toll plazas without stopping for making payment. The toll amount is auto debited from customers’ Paytm wallet reducing the time of journey for the customers.
• Worked on in-app messaging which allows the customers to view the customer support related messages within app, customers can directly reply via Paytm app instead of opening e-mail and responding improving customer experience

Apr 2016 – May 2016 · 1 mo · Mumbai Area, India

• I was a summer intern at GEP Consulting fulfilling the role of Senior Consultant. I worked with a healthcare client in US on cloud procurement and reduction of IT procurement spend.
• Created a guide on cloud migration with step-by-step procedure and cloud comparison based on various parameters such as cost, features, support etc.
• Developed a framework to plot different applications on a scale of complexity vs criticality to evaluate risk of migration to cloud
• Reduced the expenditure on IT services by $80k via negotiations of rates with the service provider

Jun 2012 – May 2015 · 2 yrs 11 mos · Bengaluru Area, India

• Fresh out of college, Goldman Sachs provided me a platform to explore my skills as a Java developer. I was part of the client ledger and reporting team. As a developer, I worked on multiple projects, many of which led increased efficiency of the product. My job also helped me get a basic understanding of the financial side of the firm.
• Pioneered a pilot project which automated the workflow of manual query updates using BPMN (rule based smart engine) which led to savings of ~880 man-hours/year and reduction of significant risk
• Re-engineered the pricing module which reduced the time taken for processing by 70% leading to improved SLAs
• Developed a report providing the interest details for ~6k clients, from scratch
• One of the key developers to re-architect the complete design of the transaction processing engine. The new design provided for 50x efficiency compared to the older version. This java based engine helped us to get rid of the legacy mainframe system. The new engine was instrumental in on-boarding of new businesses
• Designed the functional and technical flow for the reconciliation of middle monies between GS and exchanges/other brokers which led to elimination of manual process and helped in saving of 5.5HC on a yearly basis for line operations
• One of the 5 members of the BA/PM taskforce who created the meeting productivity training module to improve meeting efficiencies
• Key technical recruiter for the team - interviews on Java and SQL

Feb 2011 – Jul 2011 · 5 mos · Bengaluru Area, India

• An internship for 6 months at Goldman Sachs not just provided me with my first corporate exposure but also first time exposure to Java development.
• Developed a monthly statement to provide clients details of their transactions during the month
• Developed a new flow on the interest monitoring systems to reduce the manual task of the operations team