Abhishek G.

CEO

Gurgaon, Haryana, India18 yrs 2 mos experience

Most Likely To SwitchAI Enabled

Key Highlights

Led multiple high-impact tech products.
Expert in digital transformation and product management.
Passionate about simplifying complexity with technology.

Stackforce AI infers this person is a Product Leader in E-commerce and Digital Transformation.

Contact

Skills

Core Skills

Product ManagementDigital TransformationCustomer ExperienceProcess Automation

Other Skills

Agile MethodologiesArtificial Intelligence (AI)Team LeadershipDesign ThinkingE-CommerceData AnalysisRisk ManagementSupply Chain ManagementProduct DiscoveryCareer navigationGen aiCoachingWeb Services APIpythonPython (Programming Language)

About

Product Leader | 15+ Years | Building Tech That Solves, Scales & Simplifies I thrive at the intersection of technology, user insight, and business impact—leading digital transformation and crafting products that users love and businesses grow with. Currently leading a 5-member consumer internet product team. Over the years, I’ve built and scaled multiple high-impact tech products across: • E-commerce platforms (web/app) • Checkout & payments • Claims filing/tracking automation • Renewal engines & workflow automation • B2B API suites & partner integrations • App engagement tools • Mobile buyback marketplace (0→1) • Shopify plugins (Avatar) • SaaS for retailers/partners • Subscription management • Identity protection • New verticals: motor, furniture, home • WarrantyCare & protection plans I’m deeply passionate about using tech to simplify complexity, drive outcomes, and unlock potential in teams. Nothing excites me more than solving real problems—with clarity, creativity, and collaboration. Author | Helping 7-13 year old kids build habits through stories 📚 | If you are parent, checkout the book: https://lnkd.in/gJQgjkvX

Experience

Oneassist consumer solutions

3 roles

Vice President - Product Management Technology

Promoted

Apr 2023 – Present · 2 yrs 11 mos

Assistant Vice President - Product Management Technology

Promoted

Jul 2020 – Apr 2023 · 2 yrs 9 mos

Responsible to drive tech solution for growth, merchant acquisition, customer NPS, partnership & alliances, build new revenue streams, digital transformation & AI/ML based process automation, & customer retention
Led >Rs.100 Cr+ top line contribution through multiple technology led products (e-commerce on web/app, on demand repair, new category - home / lifestyle / furniture, renewal automation, API product suite and B2B integrations, in-warranty service product, assured buyback / trade-in, identity theft protection, subscription based product, Avatar - shopify plugin)
Led >70 customer NPS through claim filing / tracking digitisation, service workflow automation, diversity service types, chatbot, feedback management / analytics driven initiatives etc.

Agile MethodologiesProduct ManagementArtificial Intelligence (AI)Team LeadershipDesign ThinkingDigital Transformation

Principal Product Manager Technology

Apr 2017 – Jul 2020 · 3 yrs 3 mos

Overall owner of multiple product roadmaps & directly managing product managers / analyst to deliver projects across web / app / B2B SAAS product (retail solution / technician app) / API suits / enterprise product / CRM / partner integrations / plugin / chatbot etc.

Snapdeal

Senior Manager - Technology (Product management & business excellence)

May 2015 – Mar 2017 · 1 yr 10 mos · Gurgaon, India

Led product management & cross functional programs to improve customer NPS & reduce customer & seller risk. Worked across product features on buying experience, seller ecosystem, supply chain management, content & catalogue system
1. Boosted assortment by 30% through benchmarking, new bulk cataloguing product features targeting importers / quick listing; set target & governance for 100+ BD / ops team with the new tool
2. Reduced customer returns by 2% basis point through QAAS (quality as a service) product platform & integrated it across supply chain
3. Launched user & device based profiling & bulk purchase check feature in order management platform to reduce the cash burn by 2 cr per month (seller risk)
4. Enhanced risk control measures by putting customer blacklist, cash on delivery restrictions, return restriction and refund restrictions

Indian institute of management, calcutta

Executive MBA

Apr 2014 – Mar 2015 · 11 mos · Kolkata

General management

Technoserve

Fellow

Oct 2012 – Jan 2014 · 1 yr 3 mos · Mumbai & Gurgaon

Responsible for project planning and on the ground project implementation for leading non-profit agencies - USAID and World Bank.
Worked as business mentor to portfolio of 9 micro entrepreneurs to launch / scale their businesses. Coached to create business plans, defined goals, marketing, get initial clients, make CAPEX/ hiring decisions, and manage financials. Facilitated launch of 3 new businesses and scaled remaining business with 100% top-line growth & created role model / entrepreneurship network in the community

I3 consulting private ltd.

Engagement Manager

Sep 2008 – Sep 2012 · 4 yrs · Gurgaon, India

Led consulting engagement by managing team of upto 5 members and managed projects worth US$600k a year. Headed problem scoping, project planning, problem solving, hypothesis based research / analysis, primary / secondary, data analytics, formulate & recommend solutions, implementation plan & execute plan as needed
Set-up a new service live for i3C on 'process excellence' & developed knowledge/team for the same in partnership with E&Y leading to 15% revenue contribution in 2 years.
Worked on diverse range of business issues across retail, BFSI, real estate and manufacturing industry. Extensively traveled outside India for project delivery.
Domain expertise: Strategy, operation excellence, digital transformation, due diligence, benchmarking, cost control and change management

Grail research

Analyst

Jul 2007 – Sep 2008 · 1 yr 2 mos · Noida Area, India

Responsible leading market research / competitor & industry insights that identifies opportunity and answers key strategic questions
Led study to evaluate launch of silica manufacturing in Middle East by a global major